If I could put 0 stars, I would. They pick and choose who they wanna service and always act like…read morethere's no available drivers.

Rude service. Don't use this place…read more Someone came up to me and asked if they could use my phone because his phone ran out of battery. Being the nice person that I am, I allowed him to use my phone and he ended up calling this cab service. I unfortunately was heading to the airport so as soon as he gave me my phone back, I left. Little did I know - they ended up calling me to let me know that the cab was outside. I told them, "oh, I don't know what's going on but the person calling the cab phone ran out and he randomly came up to me to use mine to call a cab." The dispatcher then went on to demand that I go back to the hotel where he called and assure that the guy gets in the cab. I told him that obviously I can't do that as I've told you I am no longer there as I have a plane to catch and I did nothing more than a small good gesture favor for a random person in need. He ended up threatening to block my number and proceeded to yell at me. The guy on the phone is a clown and I wish he did it in person

Just use Uber. This place price gouges because it's next to a jail. Their rates are insane.read more

We attempted to get an Uber/Lyft at 4:30am Sunday Morning to get to the airport. No one would…read moreaccept the drive. We were forced to quickly find taxi service to make our flight on time. Google search recommended 24seven taxi. Fee was twice as much as Uber/Lyft. But we needed to get to the airport so we accepted. "Olu" arrived in a reasonable amount of time. He helped load the luggage into the vehicle. He was pleasant to speak with. About half way through the drive he asked if we had and could pay with cash. He said the company would refund the credit card charge after the fact. During the drive I checked my bank statement. The charge "finalized" before we arrived at the airport. He continued to ask for cash and said "the owner will call you". I showed him that the transaction has already gone through. "I'm not going to pay you twice and get no receipt that I paid in cash". BUYER BEWARE!!!! Their phone number immediately hangs up on you. Their social media is spotty at best. I attempted to give them the opportunity to respond before writing this. I received no response. He also had the nerve to ask for a "gift" after attempting to shake me down for cash and credit card payment. Maybe this is a single driver issue? Maybe the driver was the owner? Pay the extra money to schedule an Uber/Lyft ahead of time when needing a ride at a low volume time. ***Update**** Owner called me to apologize about the situation explaining he is attempting to have drivers take payments directly to cut out a middle man (card processors), but the online functionality has not been disabled to allow for clear communication between clients and drivers. If this had been clear ahead of time, we would have had a much better experience.

Pick up right on time. A couple if passengers got on wrong busline. Driver never reacted, just…read morestayed calm. Got them back to pick up. Got me to the airport in plenty of time! Thanks John Murphy!

Mears is amazing! My family uses it all the time when we come to Disney. So quick and easy. The…read moredrivers are great!

George was our taxi driver after flying into Orlando for a cruise. I would highly recommend him to…read moreanyone needing taxi services in the area! He was on time and very professional!

George is responsible, reliable and kind. Highly recommend George for your taxi needs in Orlando.read more

Terrible service. They hung up my phone not once not twice but three times. Cutting me off mid…read moreconversatio. terrible customer service. I don't even want to give it a star. deserves nun

I called and requested a cab for my customer. The gentleman said that he would check the area and…read morecall me back. A driver called me back shortly and said he was 20 minutes away. It's now been about 35 minutes so I called the cab company back. The man that answered the phone said he didn't get any call for a pick up. I said that I did call and speak to someone and then he hung up on me!

Superb experience. If you are in Orlando and need a car/shuttle service to move you around, move…read moreyou to different locations or get a pickup/drop off to the airport, these are the folks to call first. Not only are they punctual, constantly communicative and willing to adjust as your needs do, they are genuinely nice people to deal with. And you give them your stops and drops and they will put a schedule together for your review and adjustment. Tremendous service. We were a party of 11 and they moved us to two different locations over a two week period and dropped us back at the airport - seamlessly. I honestly think they are the best value for money to move around Orlando that you can get and I looked around a lot when planning the vacation. They will be my first call anytime I'm in the area.

We used Orlando On Wheels (OOW) for transport to and from OIA around our trip to Europe. The…read moreexperience was first class all the way around. After a tough trans-Atlantic trip home, no sight could have been better than seeing our driver Ryad waiting for us at baggage claim. OOW was proactive about communication on both trips, three weeks apart. I never had any doubt or confusion about what was happening with transportation. Awesome!

Nairn service is fantastic! Timely, Responsive, Courteous and Professional. I was with a large…read moregroup and Nairn was able to comfortably accommodate us all - 14+. On our second (return) trip we didn't notice until after pick up there was a group member missing. Nairn happily turned around and we retrieved our missing person (at no extra cost). Large groups or just for one, Nairn is my go to contact for transportation in the Orlando area.

After having a VERY bad customer service experience with another transport company before we ever…read moreleft Oklahoma, Nairn was a perfect blend of friendliness and professionalism. When a series of delays and cancellations changed arrival time several times from 1:00pm to almost 1:00am, we had constant contact. I was traveling with a group of students and the messages complete with GiFs put us at ease in a strange place. I don't make it to Orlando often but know who I'll call. Mohammed dropped us off at the hotel about 1:30am with a smile and a few days later greeted us at 6:00am for our return trip. If I could give more than 5 stars I would.

I rode the self driving electric shuttle service in Lake Nona. It started in September. The two…read moreMove Nona shuttles are manufactured by Navya and operated by Beep. They travel on a fixed route on Tavistock Lakes Blvd to two stops: outside the Pixon building by Lake Nona Town Center and the Laurate Park Village Center (near Canvas restaurant). The plan is to eventually increase the number of shuttles and routes. The self driving electric shuttles navigate by using sensors and GPS to adjust to traffic conditions. There are attendants on each bus and they can take over the manual operation of the shuttle at any time. The attendant was using a tablet like screen and a video game controller. The air conditioned shuttles are currently free to ride during the initial launch period and carry up to 10 people. The shuttle travels at a maximum of 15 miles per hour right now but may go faster in the future. You must sit, buckle your seatbelt and hold onto a railing inside the shuttle. Be prepared that the shuttle does make hard stops if it senses something in the way. The shuttles currently operate from 10am-2pm and 6pm-10pm but these hours may change in the future. The shuttle arrives at the stops every 10-15 minutes. You can do a 20 minute round-trip by just telling the attendant.

Excited to experience the Move Nona program which utilize self-driving shuttles, autonomous, to…read moretransport local residents and guests to nearby Lake Nona town centers. The shuttle has one attendent and holds up to 10 passengers at a time with seat belt for each seat. The max speed of the shuttle is up to 15 miles/hour. Minors under 16 years of age must be accompanied by an adult. It is wheelchair and service animal friendly with nice air conditioning. Autonomous may break/stop when the sensor picks up other vehicle(s) passing through with high speed within its safety range. Mo was the attendent on the shuttle. He was able to answered my questions with great details on how the shuttle functions. Thank you Mo for the knowledge sharing!   Looking forward to additional routes and my next visit to the Move Nona shuttle - I love the innovation idea and the efforts for this project!