Great budget club with amenities My favorite are the water massage beds.... they are awesome! I…read morecurrently have a lot of lower back pain but the water massage fixes that better than pain reliever's The equipment is good but i wish they would add a few more weight plates to some of the equipment.... a little on the light side

I have been coming for years... the staff used to be…read moreexcellent but over the years it has gone down... It improved about 5 months ago and said it was under new management, but has gone back to the same apathetic staff at the front desk...barely speak when you come in, and on the way out like tonight, had their backs turned playing with a stick? and not saying anything to th customers!

My experience with this company has been extremely poor. They hide fees and will not return calls…read moreor text message when asking follow up questions. There are a lot of groups that provide this service and with the unprofessional attitude and poor management I would not recommend using this group.

This is hands down the best gym I've ever been to. Staff is great, equipment is so clean, bathrooms…read moreare clean. The free weights are awesome. After my workout I used the massage chairs and it was so relaxing. This is my favorite gym. With every gym I go to the bathroom is usually not clean. I did not have that problem at this planet fitness. Cleanliness and organization are a top priority for them. The black card membership is awesome and affordable. If you're looking for a great gym come to this one

Yesterday morning, I arrived at Planet Fitness around 7:00 AM, scanned my app just like I have done…read morefor years, completed my workout, and then went to use the massage chair as I normally do. When I asked for a chair, I was told I could not use it because I did not have a profile picture and supposedly was not part of the Black Card membership. This was extremely confusing because my app clearly shows my name, our membership, and we have been Black Card members since 2017 without ever having this issue. Many of the employees know me personally because I am there several mornings every week. I asked to speak with a manager but was told one was not available. I was so upset that I left before I said something I would regret. My husband later spoke with management and was told the issue could only be fixed by adding me to the account and paying for an additional membership. What hurts the most is how I was treated. After nearly a decade of being a loyal member, I felt singled out, embarrassed, and disrespected. As I stood there, I could not help but notice that four other people entered at the same time, and only one person's phone was scanned, yet they were not questioned the way I was. Whether intentional or not, the experience left me feeling racially profiled and deeply hurt. I have worked hard on my personal growth and emotional health, and I am proud that I chose to walk away instead of reacting in anger. But that does not change the fact that this experience was painful and unacceptable. Loyal customers deserve to be treated with dignity, respect, and consistency. -- Telisha Renfroe

Great box. I go to Chattanooga often to see family, so I know i'll be eating good lol. Which means…read morei need to get a good workout in. After doing some research, this box was highly rated, and close to family so decided to sign up and drop in. Staff is extremely helpful, and very motivated. The members are really cool, reminds of my box in Atlanta. I will make sure to cone through and drop in every time I come up for the weekend. If you want a great workout, then check them out. Highly recommend them!