We've been using Out U Go for 5 years and have had only wonderful experiences. We've used both the Downers Grove and Naperville locations for dog walking and occasional overnight stays when we've been out of town. What I love: - having a consistent 1-2 people always visiting my dog but having back up options handled and ready if our regular gal is unavailable. - we get a photo and nice message summary of the visit with our dog and it's a highlight of my day to hear that she had a good walk and see her cute smile! - email communication and coordination has always been so easy. You can actually get a hold of the team and aren't stuck in an AI chatbot loop. - it's easy to cancel or add on walks/visits! Truly no complaints and everyone feels vetted and trustworthy. I don't ever want to use anyone else for pet care! read more

Out-U-Go Pet Care - Naperville - Update picture from our dog walker! - Dog Walkers Near Me - Naperville, Illinois

Great staff, easy online platform for scheduling, very quick responses and photo update and summary with each visit!

These guys are great! Our dog, Fred, loves his walker, Dan! Lindsay is awesome too! Been using them for 2 years!!

When we go away I ALWAYS use Out-U-Go! I never ever worry about my little boys! They really care about my cats and that means a lot to use. They get fed, litter scooped (cleaner than when my husband does it) and lots of love My boys are very social so they enjoy seeing people! Thank you So Much read more

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If you need someone to check in on your dog during the day (now that so many people are back at a physical work space) I highly recommend Out U Go. The staff has been a pleasure to work with and Judy is wonderful with my dachshund. I have loved having the peace of mind knowing that my dog has had a visit from a friendly face who will play with her, take her for a walk, give her some treats and especially some love. So worth it to me! read more

I love this dog wAlking service. I have used them on and off for 9 years. They are wonderful, trustworthy, professional and so good to my dog Dolly. She loves every walker that comes for her! You guys are great! Jennifer read more

I can't say enough about how wonderful the entire team is. Fred, our crazy standard poodle puppy, loves his walkers, especially Olivia! He just adores her! Lindsay is amazing and has been so helpful anytime we've needed anything. So responsive and caring. Your furbabies are in good hands with OUG!! Martha D. read more

I'm absolutely floored by this experience. I can't speak for their dog services, but holy cow... I could have my neighbors watch my cat for free and I'll never deviate from this service. Nick, you're awesome even though I never met you. Thanks for taking care of my cat Kathy, "mmm... yes... amazing job you did!" Yoda and the Jedi order would be proud. read more

We needed a dog walker due to a new job that took me out of the house. A friend recommended Out-u-Go. I didn't realize at the time that OUG had different areas of service, so I was a bit nervous...after all this is my "baby"! =) We really couldn't have gotten better service! We are so lucky to have our walker, Jeanine. She loves our little guy and leaves the cutest comments on his daily report card. I was lucky enough to meet her one day and we were so grateful that our dog loved Jeanine as much as she loved him. We would recommend OUG to anyone who is looking for a daily dog walker or an occational pet sitter. I feel their prices are reasonable and your pet is in good hands; almost as good as your own! I really can't say enough good things about this business. They really ROCK! read more

I am not a "regular" user of Out-U-GO! as my fiance and I have schedules that accomodate our 3 (almost 4) year old Chihuahua, Bacci but we definitely use them when my schedule gets hectic during tax deadlines. Bacci loves his dog walker Chris! Bacci is very timid and weary of strangers but seems to warm up to Chris after a few minutes and the realization that he is there to give him an afternoon stroll. I personaly have never met Chris, but Bacci definitely gives him the "ok". The ease of scheduling his visits online and the pup report card after the visit all make Out-U-GO! the right choice for us. I couldnt be happier and I know Bacci is a very happy pup even when I am working long hours. I would definitely recommend their services and will continue to use them! read more

I have been using Out U Go for about 3 years now at multiple locations. They have expertly cared for my unmanageable big dogs, left great updates about the time they've spent, they've fed fish (salt water) for us and also have cared for our cat while we've been away. Bruce and Dillan, my dogs, are crazy happy when they see a dog walker - and I truly feel sorry thinking what the walker must go through putting leashes on (each one tries to be first or they tag team and while you're putting one collar on the other is jumping at your face to give kisses). I've experienced multiple walkers going above and beyond for us, such as wiping paws and picking up newspapers on driveway. Keep up the great work! read more

They have been fantastic helping with my two dogs. I often have trips that are planned or canceled at the last minute and they have been great about making last minute arrangements and being understanding if I need to cancel. I have an anxious and grumpy dog and they are understanding if she just wants to hang out instead of walk outside. They make the whole experience so easy. read more

Horrible and disappointing experience. In December 2017, I made a last minute request to OUG to find dog care at my house (walker three times a day and someone to sleep over from Jan 1 to Jan 6). The manager tried to accommodate me last minute and said she couldn't help despite many emails and calls, and that she could help me in 2018 if I called in advance.... So, I of course called in the first week of January to book dog care in December 2018. I was given the run around and told that only permanent / current customers could be confirmed, but the manager would call me back. No call back after four weeks. I was willing to pay anything as I need care throughout the entire summer as well as in December during my trip. In short, money isn't any option - I just want a company that I can trust and cares about my family and dogs. Out-U-Go doesn't meet this criteria. If they didn't want my business they should just say so, or otherwise name their price. Also, how about a call back from their manager? I highly doubt they can't find someone 11 months in advance to watch my dogs for a week, and doubt they can't name a price. The 2 stars is for the manager trying to help me in 2017; for 2018, they are at negative starts and I don't trust them. If they can't service and help a new customer, or communicate with them, how would they be watching a dog (another family member)? read more

Out u go has been awesome, I could have not found a better agency to help with my pets!! I have had emergency visits and short notice events, and they have accommodated me with ease. I try not to do that and schedule in advance most times, but they are really good with my three pups, and the prices are very fair and reasonable. Thanks Out - GO!! Ozzie, harley, and Lucky thank you too! read more

I have trusted my cat and dog (while he was living) to the loving caregivers at Out U Go for years. I always have complete confidence that they will care for my pets as if they were their own. Before Covid, they left detailed reports after each visit, but now I receive a daily text, which is very reassuring. The staff is friendly, responsive, and flexible. read more

I have been using Out-U-Go! for a year -- fairly frequently. They are very reliable and take care to note special instructions. I have never had an issue or miscommunication from them. I highly recommend them!!!! and, i love that they leave a note so you know how things went-- Janelle has taken care of many of my visits and she is SUPER! read more

I have tried many individuals and pet-sitting services over the years and I am very comfortable in saying that Out-You-Go is the BEST!!!! I have no qualms about leaving my pets (lots of them- dogs, birds, fish and cats) to go on vacation, because I know that they are in excellent hands. Their service from the time you make the reservation, to the time you get home is very professional and comforting, and their billing is reasonable and professional. When we come home from vacation the cages and bowls are always cleaner than when we left them. When we came home from our last trip it was so clean that my husband remarked that if we win the lotto that we would hire Annie to come by every day :) Our sitter leaves us a detailed note about what our animals have been up to while we were gone. We recently had a minor scare when one of our birds broke a blood feather while we were gone- Out-You-Go called and followed up with emails and questions. They handled the situation very well. I am a very satisfied customer and I have been telling all my friends about their services. The next time you have to leave home, give Out-You-Go a try, I am sure that you will become a fan too. read more

I can't possibly say enough good things about Out-U-Go. They've been our dog walker for the past two years and were absolutely amazing with our aging pup who made it all the way to 16. They were over for midday walks all week and I know Otis was much happier and was in such good hands with Aschley, Jeanine, and the team. Everyone there is so sweet, flexible and loving. If it's possible for someone to love your dog as much as you do, out-u-go does it! read more

We are loving our dog walker, Sara. We can tell that the dogs love her, too - they're much more well-behaved on the days we have her stop by! read more

As this is the first time I was in need of a dog sitting service, I was very nervous letting a stranger in to care for my two dogs. I took to yelp to help me choose a company. Tara met with me on extremely short notice and was SUPER accommodating! I'm so happy I have found a reliable service that treats my dogs great and excellent customer service as well!!!! read more

I adopted my first dog by myself/aside from childhood pets last year, so I'm kind of a crazy dog mom. I'm so glad I came across this company, and I can't say enough good things. They schedule a meet and greet before the dog walks, which I really appreciate, and every email/confirmation/etc. is personalized to you and your dog. They also leave an adorable doggie journal entry each time they visit (and give you a reusable one!) that's so stinking cute/helpful. Fair prices as well. Always feel comfortable leaving my dog when I schedule with them! read more

Bow Wow Wow! These guys are awesome. Aschley (owner) is very, very good. Detailed oriented and flexible. We've used Out-U-Go 4 times now, and service is always excellent, with good communication before, during, and after. So much better (and cheaper) than a kennel for 1 dog and 3 cats. And our pets get to stay home, and are treated so well. read more

Very professional company with attentive service. I could tell my dogs were loved and cared for by Kelsey. Gave me peace of mind know that and I could enjoy my time away. Will definitely use this service again! read more

The dog walkers are wonderful. Each onnd they've given us ( and there have been four), has been prompt, loving with our dig, and skilled. Our dog takes awhile to warm up to each one, but once he gets to know them he gets very excited when they come. This is a great agency, because if the dedication of the dog sitters. The staff you call to make arrangements with, vary from professional and very friendly, to exhausted- sounding and not -so -friendly. That's why the four star rating. read more

We've been using this service for the last two weeks for midday walks. Aschley is super responsive and our dog walker Angela takes great care of our dog when we're at work. We were a bit reluctant to allow someone in our home and with our dog, but it's worked out great so far. I would definitely recommend their services to anyone who needs them. They offer great customer service and are very professional. read more

We recently moved and lost our cat sitter so I didn't know where to turn. Then we found Out U Go and what a wonderful group. They are so helpful and caring with our cats and our cats love them. Kristina is fantastic! I would recommend them to anyone. You will be happy. read more

Like the other reviewers, I really can't say enough good things about Out-U-Go! I've never had a walker before going to them and after talking with Aschley for our initial meet-n-greet I felt confident that I was leaving my Jake in good hands. While I've never personally met my walkers Marci and Chris, in our exchanges via notes and report cards, I can tell they adore my baby boy as much as I do. :) I love the report card ... it's a great way to keep me informed as well as provide some entertainment on his shenanigans of the day. Also great is that their flexibility to take a same day cancellation (provided it's early enough in the morning) as well as taking on my parents' Sophie-girl (who comes with a laundry list of instructions) without issue. I feel like the cost for the services they provide is absolutely reasonable and I'm sad to say that I'm moving out of their servicing area. I'm very hopeful that they'll soon expand further west - I'd go back with them in an instant. Thanks again Aschley, Marci and Chris - Jake is definitely going to miss you... hopefully he'll be seeing you again! read more