The process for getting a quote was easy, the time between receiving it and when the work was done…read morewas reasonable. Zack (lead worker) was great and explained what they did.

Asked them to quote to power wash one side of my home. A bit of a mixup in getting me a quote. They…read morewere highest of the three firms I requested quotes from.

I had Steve come out to redo the soffit and gutters on a Detroit Duplex I'm working on. At the time…read moreof the estimate, I had multiple companies bid on the job. I went with Steve because I liked him and he seemed like he knew his business. I placed an initial deposit for the job in January. Work kept being pushed back and nothing was started until Mid-March, which was understandable at the time because it was a harsh winter. The first day of the job was just taking care of some issues on the roof for me. I had an improperly installed ridge vent that was letting in powdered snow. That all seemed to go well, but another week went by before Steve and crew came back to start the gutters and soffit work. Upon arrival, Steve called me to tell me the job was bigger than he thought and he was just refunding my deposit and washing his hands of it. Ultimately, I had to call back the other company that bid on the job and hire them instead. Of course, because it was no longer mid-winter I had to pay more than their initial estimate. When they got up on the roof they noticed that there were no vents at all. Steve had completely removed my ridge vent instead of just fixing the snow intrusion and I had to pay to put a new one in. The other company also acknowledged the complications with my install (some roof joists had to sistered so new fascia could be installed), but they just took care of it for an extra cost instead of walking away from the work. All in all, going with True North on this costed me probably $3-4k more than if I had just gone with my 2nd company in the first place.

I shopped around this past July when I needed new gutters & wife wanted to update siding and…read moresoffit. After meeting with Steve he went over a few options with me and didn't push me to make a snap decision, which was exactly what the other company's that came to give me an estimate did. We ended up going with the upgraded black 6" gutters, vinyl siding on our house and garage, plus vinyl soffit to match & then aluminum trim to accent everything!! I felt extremely comfortable from start to finish dealing with Steve and his work crew @ True North Gutters. The total job took about a week between removing the old and installing the new and they kept everything very tidy during production, which I was very nervous about at first since we have 2 puppies and 3yr old twins. All in all I give 2 and have since recommended True North to a couple friends so far! You guys are awesome

The entire team at Detroit city sweep Is awesome. From…read moreupdating, maintaining and servicing 3 fireplaces in a historic home to helping us vent our kitchen stove in our hearth the entire team from quoting to scheduling to actual work has been wonderful to work with. The first thing I noticed right away is they actually answer their phone when they call so that was already a plus for me. I was able to schedule an estimate quickly and get someone out to help us address our main issue which was our kitchen not venting correctly, in addition to a fireplace that we would soon need because of the cold Detroit winter. As a new homeowner, we did want to make sure that the fireplaces were in good working condition before we actually started using them so we requested a estimate on what the service and maintenance could potentially be for the fireplaces that we had in our house and any recommendations that they would have. The process was very straightforward. They easily walked us through the quote and what was needed and why, in addition to what the current condition of the fireplace was in to what would need to be done and how it would fix the problem as well as what comes after the service what could be expected what they would be able to help us with should we come across any hiccups after the fireplace maintenance and what warranties came with the products that we purchased. We purchased dampers some gas fire logs, and had our fireplaces updated so that we could use them last winter. From there coming this winter, we assumed that we would have to have the fireplaces serviced again because it was a new year, though we only had a handful of fires in the living room fireplace they scheduled the appointment. They were prompt and scheduling, as well as coming out for service and transparent enough to say we haven't used our fireplace enough to fully warrant a cleaning. This was refreshing to see this type of honesty from a contractor. Then we ended up having an issue with the smoke coming into our house on our serviced fireplace. They were able to address solve an analyze, the reasons why the smoke was coming in to our living room, though everything looked up-to-date and ready to go. It was next level problem-solving skills that they would rarely run across because of the unique fireplace that we had in our Historic house. It was very appreciated that they did not just give up and ask us to spend a gazillion dollars to throw money at a problem. I highly recommend Detroit City sweep for the professionalism the availability, and of course, the quality of the work.

Our chimney cap was severely deteriorated and needed to be replaced. Detroit City Sweep was quick…read moreto respond with a complete proposal for new crown, sill resetting and multiple tuck pointing needed throughout the chimney and hearth. They were patient while we got competitive bids and waited for board approval. Dean was on site doing work as promised the week after receiving the go ahead and deposit. He did a great job and went above and beyond in completing the work by replacing a missing brick on the hearth. Very happy with the workmanship, attention to detail and friendly communication throughout the process.

Jackson responded to my request for a quote quickly. I explained that we just bought the house and…read moredesperately needed the gutters cleaned as they were clogged and while we also needed gutter guards, those would have to wait as we had to address other issues with the house first. He understood and sent over the quote. I reviewed and approved it right away as the price was quite acceptable. Jackson arrived at the scheduled time and got to work. He pointed out the good and the bad about the gutters, which we appreciated as we bought the house during the winter while there was significant snow on the roof so the home inspector could not do a complete inspection. We wound up asking him to provide a quote on a few extra services that we will be interested in him doing later this summer. Overall, we were very satisfied and look forward to working with Jackson again.

Jackson was very nice and pleasant to deal with. Great price. He went above and beyond and sent me…read morepictures of my roof that needs some repairs that I wouldn't have known about.

Let's get down to the good stuff -…read more Immediate response, including full quote Quick availability Flawless job My windows are sparkling clean & help my house look beautiful & presentable! They subcontracted a guy to come out & do the job, took him about 6 hours to do inside & outside of the windows, window frames, screens & window tracks. The company then emailed me a few business days later with my invoice. They charge a processing fee for credit cards. Or to bypass that, you can pay vis check. Wonderful experience & looking forward to booking Uncle Squeegees again!

I would recommend this business - they were one of the few to answer my request for a quote for…read moregutter clearing. The quote also included other optional services they could provide. Eddy and another gentleman came to my home right on time during the scheduled service day. They worked quickly and did the work I expected for what I was paying for. I also liked that the quote was sent to my email and easy to read. The payment invoice was sent to my email after they finished the service and made it easy to pay as well. Thumbs up from me!

Professional crew. Solid work and follow up. Everything went as expected. Work completed on time…read morewith no delays.

You can't mess around when you're getting a new roof. If your roof fails, you've got a colossal…read moremess on your hands. The company you choose is crucial. They have to behave like professionals, answer and return calls, know what they're doing, be patient with the consumer and their concerns, as well as have top notch, post installation consumer care. Also, can't fail to mention clean up after themselves, that's a special concern when you have dogs running the property, you don't need a nail in their paw... We have a ranch home, along with an attached three and a half car garage, so plenty of roof... tear off, replacement, clean up..all completed, in 20 hours! 12 hours the first day and 8 the next! Without a doubt, they will be on a speed dial for any future projects!! Matt's customer care and his crew "nailed" it... ;D

Wes did a great job repaired areas that needed attention cleaned inside and out of the gutters they…read morelook like new. Wes had a good sample of the guards they install nice product. Gutters look great will highly recommend to freinds and family. Thanks For the great service.

I reviewed a lot of gutter cleaning services, and I chose Gutter Purge. I am so glad I did. Wes…read morereturned my call promptly, came out for an estimate, and explained what he would do. He is friendly, knowledgeable, did exactly what he said he would do: carefully cleaned my gutters , and left no debris behind. His service was so complete, we hired him to clean my son's gutters. Same stellar service, and he even fixed a few areas on the gutters that needed attention. I was 100% satisfied with the service Wes at Gutter Purge provided. Wes is a great, down to earth, friendly guy, and I recommend him without reservation.