Good service product availability good would go there again for select items friendly staff good…read moreold home town store a little pricey four stars

While the Sevier County Cooperative may be bigger, I really like our neighborhood farmers co-op…read more The electrical fencing supplies and chicken feed, is far cheaper then down the street. They let me special order my chicks, and had them delivered with their usual spring shipment. All 12 of my chicks are still alive, and healthy. They all seem to be hens thus far, which is what I ordered. It is really rare that a rooster does not get mixed in with a hen order, and even more rare that all the chicks make it through the first couple of weeks. If you are interested in poultry, stop by and chat with these folks. They have one of the best bee keeping supply selections I have seen in a store, and information on the local bee keeping club. I am giving them 5 stars based on their exceptional animal husbandry support. If they don't have a good answer, they will call a friend, or give you a neighbor's phone number. It is that sort of place. You can also buy hardware, seeds, tires, auto supplies, garden plants, and gasoline at this coop. They will usually leave shoppers to browse in peace unless one looks confused, and they always carry my purchases to my car.

My family has done business with Leeper for many years and until recently the experiences have been…read morefairly good. Yesterday this opinion was challenged when I needed to return a set of six window panes they had cut to go into window frame I left with them. The day before we had a relatively pleasant conversation explaining to Frank that the panes were not cut correctly and they also included chipped glass along the rims. When I brought them back I further explained the panes were too large for the openings and required a space of 1/8" all around for expansion and contraction of the frame as moisture changed. This was not provided. I expected Frank would offer an apology for my inconvenience, take them back for reworking, and I would be on my way. Probably happy. Not so fast. Instead he defended the work and insisted it was out of square to the point where proper sizing was impossible. I was personally surprised when he also insisted chips along the edges were a normal part of the process and to be expected. At least two of these chips were large and my thoughts were, "at least some of these panes are comprised and this is not normal". I just kept thinking about how much I paid for this glass and how absurd that sounded. Would any ordinary person be okay if someone handed them a $9 glass pane with noticeable flaws along the edges? Frank relented and finally agreed to take the frame and panes back for reworking but I sensed he was resentful. When I later picked the reworked glass up I noticed the all fit nicely into the window frame, most of the chip were gone except for just few very minor ones, and there was a proper 1/8" spacing as needed. Just as I had originally expected. At the end of the day I had gone through some inconveniences but eventually ended up happy with the work. My issue is not so much that they made mistakes, but that I felt he was not interested in my explanation of the problem and my experience as a customer. I had to insist and that is just not right. I wonder if I've ever gotten this much pushback returning something to Lowes?

Friendly, helpful staff.They have quality hardware and well organized. Quality hard to find hand…read moretools and equipment rental.

Fair prices. Great selection. Customer service the best. Have been in area for many many years and…read moreknows the business well. Thank you

Stormer's Hardware Recently moved nearby and have learned…read morethat this place is the place to go to get things done quick! Example: when my main house waterline got a leak in it, I removed the leaking section and took it into "Dusty' who works at the store. Literally within SECONDS he had all the pieces I needed and gave me some tips on how to reinstall them. It all worked perfectly - no more leaks, no expensive repairman. I now know to forget all the big box stores, all that will do is make you waste time! If you want REAL service you should go here - these guys know their business and will actually help you get something done. From now on I'll go here FIRST.

1 Star Less then!!!!…read more Lowe's needs to seriously reconsider the delivery company they're using. We placed our order on July 21 with a scheduled delivery date of Saturday, July 25. We waited home all day, only to receive an email saying it was delayed until Monday. Monday came... no delivery. Then we received another notification saying it would be delivered Tuesday. We waited again. Around 6:00 PM we even received an email saying the truck was 4 stops away. Guess what? No one ever showed up. On Thursday, we finally called the Jefferson City Lowe's store. The manager looked into it and told us the items had never even been picked up and were still sitting in the warehouse. How is that even possible when your system is sending customers "Out for Delivery" updates? The manager apologized and guaranteed delivery for Saturday. Saturday afternoon, around 4:00 PM, the delivery company called--not to tell us they were on the way--but to tell us they weren't coming. We called Lowe's again, and the manager confirmed the order still hadn't even been picked up. So how does your tracking system repeatedly tell customers their order is "Out for Delivery" when it hasn't even left the warehouse? We've now rearranged our schedule multiple times, wasted several days waiting at home, and still have nothing to show for it. The employees at the store have been polite, but the delivery company Lowe's has chosen is completely unacceptable. Lowe's, if you're going to offer delivery, hire a company that actually delivers. Customers shouldn't have to spend over a week chasing an order that was never even loaded onto a truck. The delivery company didn't fail us once--it failed us repeatedly. The worst part is that Lowe's continued sending false 'Out for Delivery' notifications while the order never even left the warehouse. That's unacceptable. This has been one of the worst delivery experiences we've ever had!! STILL NOTHING IS RESOLVED!!

The place was packed, always is. My hubby loves Lowe's hard to get him out of the store…read more It is our first non cold or rainy day, temps,up to 80 today and we decided to come here to shop, rather than going into our town due to traffic going into 66. ( Major tourist spot) I love the garden center, and bird feeders. The folks here are down home nice and helpful. Makes for a pleasant shopping experience.

Just love the home town hospitality and expertise. We get great support when we need to know code…read moreand solutions to bring our home up to and stay in code compliance. Selection is excellent no matter what you're looking for! Come on in for the friendly service and stay for the great selection and advice.

This place is great. The owner and his staff are super knowledgeable and friendly. They have a…read moregreat selection of hardware and a few appliances as well as a U-haul rental service.

Fabulous customer service. Great selection. Nice owners.read more

What a great old school hardware store, they had exactly what I was looking for and everything that…read moreI needed was easy to find and the people there were awesome! I had a few questions and they went out of there way to find me the right products. Definitely need to go there if you want service that you won't receive in the big box stores

Just made my first stop here. Very knowledgeable folks and lots of items for DIY! Great selection…read moreof paint and hardware. Right In the heart of town. Easy to get to and out. Very cool.

Bought 42" Craftsman lawn mower April 25-26 and 32 days later had issue with machine, you WILL NOT,…read morereceive much help at ALL at Lowe's 2700$$ later my mower is at repair shop in Jefferson City, bought it in Morristown, been right at a month, I'm paying to get lawn mowed, repair part needed is from MTD which for whatever reason they don't have a contract with, but Lowe's is who told me to go there. My $2700 mower has been at repair shop more time than in my garage, Lowe's don't care, they got they're money

Selection is comparable to everywhere else. The Value is occasionally better. The service, however,…read moreis completely unhelpful - online, phone, and locally, they have no ability to do anything that you can't already do yourself. There is nothing helpful about it. This is a shortcoming of the organization, not the employees. The employees would help if they could, but they've been stripped of any helpful authority.

Staff, manager and owners are so kind and friendly here. They have a great selection and everyone…read moretreats you like you're their friend. Definitely recommend!

Helpful staff, always friendly, and willing to offer advice. Shop local and support these small…read moretown shops. They got everything you need without the hassle of a superstore.