I was out of town and selling an automobile in Virginia. My daughter had all of the documents…read morenecessary for the sale. I called Snatched Towing & Recovery. I spoke to Ethan. I explained that I needed Ethan to tow my car to Carmax, in Midlothian. Ethan provided very customer centric service. He kept a dialog going and set-up the pickup with my daughter. She happened to be closing on a home that day. Ethan waited on her to complete signing her paperwork with the buyer and completed the job. Both my daughter and I were very pleased with Ethan and Snatched Towing & Recovery. I genuinely recommend their service (AND THEIR PRICING!!)

Quality towing at reasonable rates. Professional attention and care taken to insure the safety of…read moremy vehicle.

Brought the car in for check engine light. Paid $2500 in repairs for break calipers and installing…read morea side mirror and told check engine light was addressed...but No. They drove out to get my car and left a loaner. I was impressed! Two more return trips each time being told check engine was addressed but still wasn't. Didn't bother going back 4th time. Very disappointed.

Please do yourself a favor and make sure you get a 2nd opinion/estimate prior to having them do…read morework. They were going to install a new alternator in my vehicle and advised that they would let me know if I needed a new tensioner once they inspected it. After inspection they said a new tensioner was needed and it would be 3 hours labor for a total of $576. I called 2 other places (including a dealer) and they both said if you are replacing the alternator there really was no additional labor to replace the tensioner pulley as it only has 2 bolts. I actually called Macs back and discussed this with them and they wouldn't budge off their price. Long story short I took it to another shop (pretty big outfit) and saved $475 (This was the Troy Location)

Above and beyond. Highly accommodating and friendly. Will hire them again. ..........read more

Quick communication. This was a long distance haul and they were professional and worked out all…read morethe details.

Prompt, friendly, and professional service at a reasonable price. If I ever need another tow in…read moreRVA, I'm calling this place first

Good price good service !! Got my car where it needed to go fast and undamaged. Will recommendread more

Fletcher's Towing is the only company you should be calling to tow your vehicle!…read more I was stranded on a Saturday night with mother's day being the next day. He dropped everything he was doing to come get my car where it needed to go! He is thoughtful and treats your car exactly how he would to his own. I always have peace of mind and trust for my Corvette to get handled perfectly. It is very inexpensive for the quality of work. Look no further and give them a call! John

This is a five star review so you already know my thoughts, but after speaking with Chris today I…read morethink it's important to go into a bit more detail. For any company out there HOW they do business is just as important as whether they do a good job. Read on. I'll try to entertain you along the way I promise. I don't know jack about cars. It's not my thing and never has been and I always feel like an idiot when something goes wrong because while it would probably be a good idea to learn what makes my car go VROOM VROOM life is too short and I have other things I'd like to spend my time on. So one day I wake up and my car won't VROOM or even turn on. Crap. It's stuck in the drive way and there's no easy way to jump it in the position it's in. How do I even jump a car? ::Googles how to jump a car:: "Jumping your car might lead to injury death and maybe destruction of electrical equipment/starter" oh nice great easy I'll pass thanks. I called a few shops, some big, some small. All of them tell me it's an alternator problem based on the dash lights, age of the car, etc. I'm told I shouldn't try and jump it because it could die at any moment which might lead to me dying any moment so just have the car towed and they'll do some diagnostic work on it. My BS detector starts perking up but again, not a car guy. I look on yelp and see that Sam's is pretty close to where I live so I put out a request for a quote. Yelp told me they would send it to a few people I said sure fine whatever. Within a few minutes I get a message from Chris asking for some details about what's wrong with my car. I tell him it won't start and relay what the shops told me. He gave me a quote and said he could squeeze me in sometime today (we spoke yesterday evening). Oh I also got an automated message from another towing company this morning, and the third one never bothered to respond. Fast forward to this morning Chris shows up at my house and immediately pulls out a jump kit to get my car started to rule out the alternator problem. Why? He's the guy towing my car why does he care....? It starts and stays start-ed. He tells me to skip the shop and go to advanced auto where they can test my battery and throw a new one in because it's definitely not my alternator. (I also googled what an alternator was because cars are ::waves hands:: made of magic or something). There was a service charge for him to come out which I felt was more than fair for the amount of money he saved me. Turns out it was just a dead battery most likely from the heat and not going anywhere/working from home. He could have made more for towing me a mile down the road and let the mechanic figure it out but he didn't. That is....so important these days. In the business I'm in, integrity is in short supply (Real Estate. Don't even get me started), and honestly it seems like it's in short supply everywhere. Nobody is honest with each other and it's very rare you come across people, let alone business owners, that aren't trying to skin you alive and pull a fast one on you to make an extra buck. Chris didn't do that. He was professional and honest. I know he wasn't trying to just fix the issue so he could cut and run to the next job. We sat and spoke for a bit while the car ran just to make sure it wouldn't abruptly die. After he left I almost felt like I ripped him off for not ripping me off. Is that weird? That's weird isn't it. Anyway five stars A+ would definitely call him for any future towing needs and you should too.

They provided very prompt and efficient service when we needed help. They made a difficult…read moresituation much easier to handle. Very pleasant to work with. Thank you.

Always cheerful prompt help! I can't count how many times Wagner's has "rescued" one of my cars.read more

We took our car in for an inspection. Because we didn't tell them they could just automatically…read morefix anything under $50, (there was 1 thing, a sticker on the 3rd brake light) that was going to fail the inspection, they put our car back at the end of the line of inspections. They didn't bother calling us to let us know, they just started and stopped the inspection. When my husband called asking if it was ready, they told him what the problem was and that for $10 they would pull the sticker off the 3rd brake light and probably wouldn't be able to get to our car today now. They said they do inspections on a 1st come, 1st serve basis. We took our car and dropped it off the night before. There was only one other car in the parking lot when we left it. All they had to do was call in the morning when they started the inspection and saw that they sticker needed to be pulled off and we would've told them to do it. I guess since we wouldn't just let them charge us without notifying us first, that was what put us at the end of the line. Horrible customer service!!

I have taken my cars to Jones Automotive for 18 years and have always received friendly experiences…read morewith honest, knowledgeable and quick service. They even drive me to my house so I don't have to wait in the lobby if it's going to be a larger job. I would highly recommend Jones Automotive. Support your local mom and pop shop.

Was stranded in a wilderness MGMT area and very fortunate to have ATM towing proprietor, James…read morePayne. He determined the car didn't need towing so didn't charge us a cent. But what he did was figure out and educate us re syncing the fob with the ignition, and ensuring batt tight connection. Highly Skilled, educated in his field, honest, dependable. Can't go wrong with this guy.

From the owner: We are a small tow company located in Scottsville Va. We offer gas delivery, jump starts, towing,…read morerecovery work, lockouts, and tire change.24 hour Roadside service. Give us a call.