Excellent show quality body & paint work at a fair price. Great people to do business with. You…read morewill not be sorry if you're looking for honest QUALITY professional work !!

excellent people to deal with. they really care and work hard to get you financing. good quality…read morevehicles and prices. i highly recommend this company to buy a vehicle from. they stand behind what they sell. if something is wrong they make it right.

Thank you so much Jared Moss for who got me into my 23 Kia Sportage I went in with a lot of doubt…read more thinking that there's no way I'd even get approved for it and him and his finance guy made it happen!!!!. Jared was very thorough on everything and thing to me that I needed to know from finance to the car I'm in disbelief and excited for my new journey in my new to me car thank you all very much.!

My son traveled almost three hundred miles to purchase a truck from Keith Auto Sales, and when a…read moreproblem arose after getting it home, the dealership were phenomenal in getting the truck returned to their service center and repaired! Our first time of having any business dealings with this dealership or area, and it was indeed, a refreshing experience! A lot of dealership would not have gone to the lengths they did to correct an issue! HIGHLY RECOMMEND GIVING THEM A CHANCE FOR YOUR VEHICLE NEEDS!!

I bought a Toyota Avalon and was pleased with the negotiated price…read more The next afternoon, I was driving at higher speed than what I did when I took my test drive and turned out the rotors were warped, which did not show up at lower speeds. They paid for new rotors and brake pads. I will tell all my friends and the next time I buy a used car, Monticello Motors will be the first place I look.

Very upset customer. Purchased a 2013 Mini Cooper after warning Gary, the inventory manager that…read morethe car was leaking oil and the passenger front window wasn't rolling down. Purchased the vehicle as I was told I could take to a garage in Charlottesville for work. After calling and being told they are busy, no loaner vehicle, & they would need the vehicle for atleast a week, I called back and spoke to Gary. I mentioned I had a mechanic that could do the work, he said to get an invoice. After sending in the invoice, waiting almost a week for an answer, the answer was no, Ven the owner will not fix the car. Even though they are offering a 30 day, something mile warranty. This place is crooks. They lie. Owner will not reach out nor cares about what goes on with the vehicles and lives of his customers. Was told to send in an email to the employees direct email, like they can't just respond for him? Please, please go elsewhere & purchase your vehicle. Do not offer them your time or business.

Never I mean Never buy a used tire from these people for one they are rude to customers and two…read morethey sell you used tires with holes and when you return to tell them that they look at you like you are crazy. The worst place buy used tires oh and the guys who put the tires on don't know what what they are doing do. my point is if you can't sell a person a decent used tire then maybe you shouldn't sell them at all yall SUCK!!!!

Bought two tires from here 12/20/25. While I was waiting to get the tires put on, they told me they…read morecould not replace one of them because there was an issue with my valve stem. They took me out to the vehicle to show me what they were talking about and it wasn't even my car. Should have been my sign to leave, but I was in dire need of the tires immediately. One month goes by and 1/20/26, one of the tires goes flat. I call but they are closed and left a message. Call back the next day and was told that it depended on why it was flat because the warranty doesn't cover everything. That's understandable, but then I was told the warranty did not apply because it was technically 31 days. This means, regardless of why the tire was flat, I was going to have to pay anyway. The issue was not just what he said and the answer he gave, but his rude attitude when he said it. ONE DAY. Why not "you know what, it is one day... bring it down and we will look at it and if it is covered by the warranty, we'll take care of it." I was warned about this place but did not listen. Don't be like me. GO SOMEWHERE ELSE.

Wow, these guys were a God send! Car broke down on I-64 this past weekend with my entire family and…read moreMac's was the closest repair shop that was open. Lucky for us. Took my car in early morning Saturday and let them know of my conundrum. Our service manager was Brandon H. and he really took care of us. He quickly diagnosed the problem and worked with the technician to get us repaired immediately, despite not having an appointment. We were in crisis mode and the folks at Mac could have taken full advantage of the situation. They did not, they were beyond accommodating and beyond fair in what they charged for the repair. I was truly humbled by their humanity in dealing with our situation. We are forever grateful. The mechanic, Ben, fixed the problem properly and we were able to trek the 4 hour drive home without incident. Brandon and Ben are a reminder that there are still good, decent, people out there doing business. I will absolutely recommend Mac's Auto Center to anyone that is willing to listen.

Brought the car in for check engine light. Paid $2500 in repairs for break calipers and installing…read morea side mirror and told check engine light was addressed...but No. They drove out to get my car and left a loaner. I was impressed! Two more return trips each time being told check engine was addressed but still wasn't. Didn't bother going back 4th time. Very disappointed.

In Gary's own words from his web site, he comments that "We know, and fully understand, it would…read morenot be possible without all of the great support and the many referrals as well as friendships that we've built while in business. We will continue to strive in making your car buying experience a relaxed, fun, and stress-free process." Count us among Gary's new-found friends and endorsers. In our case, we had an unusual set of transportation needs. We were looking for a high-end RV to support our plans for cross-country roadtrips. Suffice it to say that our needs didn't match the typical run-of-the-mill item in Gary's inventory. But, leave it to Gary to find what we were looking for... A beautiful, previously owned, low-mileage, pristine condition, Mercedes/Airstream RV! Who could have imagined?!? It has proven to be the ideal vehicle for us and we love it!. This is a great illustration of the lengths Gary will go to in order to make new friends and satisfied customers. We managed to conclude a transaction for the RV quickly and easily. Gary and the other members of his team were very helpful and wonderful to work with. Gary is very personable and plain-spoken in helping to find the right vehicle at the right price. We very quickly felt at ease with Gary and the sense that we were working with a trusted friend. Based on our experience with Gary, we're confident you'll have a similar experience. Though we live in the Washington, DC area, we plan to return to Gary's Community Auto the next time we need a car and I'm sure he'll find just the right thing for us once again. Happy car shopping!

Darryl, Leigh, and Bryce were exceptionally helpful and always straightforward with us while buying…read moreour used car. They were the only used car dealership that we didn't get the creepy "used car dealer" vibe from. I Highly recommend them. However, if you are financing through them be aware that they don't seem to understand interest rates, apr, and terms very well, so do your own homework.

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

L and B is the greatest place to buy or have a Volvo maintenance - they truly are customer 1st…read morebusiness. This is family run business and they treat their customers as well as family. They have a huge selection of Volvos and different models of them. For private own car lot, thru do an impeccable job and If I could 10 stars I would. We absolutely, will be back to get either more vehicles or maintenance- these are good honest and trustworthy people.

My car broke down in Madison Heights while I was on a family road trip. They were able to check my…read morecar, fix it, and have us on our way in no time! Everyone was very pleasant and knowledgeable. Truly lifesavers.

The most honest place to buy a car. Sadly, it seems to have left, Buck Wood was the owner and he…read morewas honest and trustworthy.

I cannot give this place a nice enough review! We're on a road trip and didn't have time to make an…read moreappointment or wait around for a mechanic, so we just pulled in without calling. Right away, someone came out to help us. They weren't even going to charge us for the issue, and within 30 minutes he had it fixed! It turned out to be the bracket that holds our spare tire in place -- one part of the holder had broken, but he still managed to repair it quickly and get us safely back on the road.

A friend's brakes were going out while we were away on vacation, and this was the only place open…read moreand willing to help us. They were extremely friendly on the phone and in person, and they saved our vacation completely. I 1,000/10 recommend to anyone in the area in need of assistance with their car. We are extremely grateful to these wonderful people and their business!