I have lived at the Seville on west 38 st. for 21 years and Ellis Real Estates has always responded…read moreimmediately to any repairs i needed. This is the best place I've ever lived. Christina

Ive been really patience and nice despite how I've been treated…read more Ive been living in their properties for around 4 months now. The first property I moved in didnt work because of the owner rules; one day i woke up to a man tiptoeing out of my kitchen. Me and my daughter was asleep on the couch. I immediately jumped and reached for my gun. In order to walk to the kitchen, he had to walk past me and my sleeping baby which didnt sit right with me. When I called Ellie's regarding this issue, some seemed apologetic & understood how badly that could have gotten while others stated it was out of their control because he was hired by the owner, which didn't sit right with me so management allowed me to transfer units. My current unit, Ive been in for around 3 months. Still managed my Ellie's. Since day 1 of move in there has been clear signs of mice & ant infestation. Ive made them aware of this day 1, sending them pictures/ videos. There are so many entryways due to amount of holes. The main one is the kitchen cabinet which also contains a ton of mold that has yet been addressed(also made them aware day 1) the cabinet has a HUGE chunk missing and it connects to the outside which is how they're getting in. Mind you, they moved me in knowing this. While inspecting the massive hole underneath the cabinet, I noticed blue bait which is more confirmation that they were aware of the infestation prior to me moving in. I found my 8 pound dog in the bathroom, eating that same blue bait. I looked under the bathroom cabinet and seen they laid some out there too. Again, confirmation that they KNEW. my final 2 strikes was seeing a mice run from my baby closet(on the SECOND FLOOR) that same day her face and eyes were so swole due to her being allergic. Then, at 7am while bathing my daughter, I seen a baby mice running from underneath my bed. Confirming the problem has now grew due to them not taking this issue seriously or making tenants aware of infestation BEFORE move in. I still have yet received a response from the property manager. The office answer every now & then but they are helpless because they have to go through management to get things done. The first week of me living here, they sent a pest guy that said he couldn't treat for the mice because it isnt his job to patch holes; he stated they will only keep coming back until they're patched by maintenance and only left 3 ant traps on the counter for me to sit out on my own. After weeks and weeks of calling about the mice again, they are wanting to send the same pest guy out who did nothing the first time. I spent the last few weeks preparing because now I am able to withhold rent: I have documented all communication on my end, all of the mice poof, ants, mold, doctor appointments, therapy documents, communication with previous tenants, etc. It's a violation to move someone into infestation especially while being aware! my 2 year old is allergic and still no empathy has been shown. No discount. No proper treatments. Rent is 1900 I decided to go up in rent to avoid things like this. it's only me & my daughter on the lease. Not me, my daughter, and a family of mice & ants . Something needs to be done! Every neighbor I have talked to, has them too which could be why Ive been ignored and treated like a nuisance. I'm not understanding why not take this serious considering there is so many airbnbs over here, my next step will be letting the guest know the area they're paying to be in is infested.

Diane Botwin and her team (some family members) are a fantastic small company who own very nice…read moreproperties throughout the city. They make sure their tenants are well treated, informed and cared for. Much better than dealing with a large, out of town company!

Botwin is simply the best KC has to offer as far as property management goes. I can't tell you how…read moremany times their attention to detail and good advice has not only saved me from peril, but helped my investments blossom.

I have lived in a Price Brothers residential complex for coming-up on my 5th year and I have rented…read morefrom them commercially for over 3. All in all they are professional, keep pretty clean spaces, and are fairly quick on maintenance (faster on residential than on commercial). Call Scott Buescher or Dionna Farbstein if you have any commercial needs! They can help you out all around the metro!

I had the best Thanksgiving holiday dinner with friends and neighbors…read more All of the food and dessert was amazing. My favorite was a fruit pie from Whole Foods. It had blueberries, raspberries, blackberries, etc..

We've used Home Rental Services since 2011, with excellent results. We moved to Texas for a job…read moretransfer, and asked HRS to manage our rental property. The process is turnkey. They qualify the renters, check their credit, make sure they make enough income, etc. When maintenance requests come in, they handle them in a forthright and efficient manner, and bill us accordingly. Things went so well with the first rental, we bought another house and used HRS. Same great results. Since then, we have bought 5 more houses, for a total of 7. HRS manages them all and makes it easy. They even prepare end of year tax statements for our accountant which makes that easy too. Our renters often ask for improvements in our houses, which we routinely provide (new stainless steel appliances, new washer/dryers, painting, etc.). This is a cost of doing business. Can't say enough about HRS, and would highly recommend them! Tom Finocchiaro

This company refuses to answer basic questions about a property without having you complete an…read moreapplication. A simple question about HVAC devices in the house and window age so I could gauge energy costs and they refused to answer those questions until an application was submitted.

Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

Landlord Beware As I write this review of SCUDO Property…read moreManagement, I genuinely hope that I can steer other property owner's away from this company so they don't have to share my experience. SCUDO is a poor choice for property management as it failed to take care of my properties (it managed 6 of my properties over the course of a year and a half) without providing a reasonable level of diligence while charging constant and excessive fees. As an out of state owner, I must have a property manager that I can trust to take care of my property and not take advantage of me. Some examples of not operating with a reasonable level of diligence include, but are not limited to: 1. Charging for a new dishwasher which was never installed. When I moved the property to a new property manager, I discovered what had happened, and while SCUDO did reimburse me, it clearly failed to do its job. 2. My properties were all delivered to SCUDO clean (spotless) and ready to rent. During the process of finding renters, SCUDO determined that the properties had to be cleaned again. I was charged $300 to $400 per property to have them re-cleaned. First of all, SCUDO should have taken care not to have people with dirty shoes trapse through the house during showings. Second, the fees are beyond excessive to clean an empty house. 3. When the new management company went to get keys from SCUDO, there were NO KEYS for 2 of the properties, and they were given a key for another property that didn't work. 4. Two of the six properties (which had been fully remodeled one year prior, in fact one was a new building) had a laundry list of issues we had to address. Any manager paying attention to the property would have brought these issues to my attention. Some Examples of the excess fees include: 1. A "maintenance coordination fee". Seriously, I can't make this up. 2. $125 fee for preparing a 1099. I was charged this fee twice on a property SCUDO managed for 12 months (despite the fact that no 1099 was necessary the first month since there was no revenue). 3. SCUDO's "submission to legal" fee. Every other property management company I have worked with will bill the tenant for these fees and reimburse me once collected--not SCUDO. 4. $1000 to leave before 12 months fee--seriously, a fee to hold one hostage since SCUDO knows the value of its service. 5. $99 periodic report fee--I am not sure what is being reported as a third of my properties had major issues uncovered immediately by the new management company. 6. They also charged at least one of my tenants a "tenant benefit package" for $31.99/ month, when the tenant applied for rental assistance, SCUDO took close to $200 out of the rental assistance money for this "benefit" as well as late fees (which, of course, went to SCUDO). Essentially, SCUDO is always careful to act in its own best interest rather than that of its clients. 7. Of course, there is the 8% per month "management fee", but I am not sure what you get for this, as SCUDO charges an additional fee for everything that a typical management company covers in the 8% management fee. 8. These fees add up, January through November, on the three properties that SCUDO managed, their fees alone were 16.28%, 17.73%, 14.7% respectively. If you are a property owner, if you hire SCUDO, you should build in at least 16% to 17% for their fees in your pro-forma.

Voepel Property Management became the fourth property manager my husband and I fired - and for good…read morereason. We made the mistake of trusting them at our expense. We purchased an investment home through Bridge Turn Key (BTK) and Voepel, believing we were in good hands. The house passed inspection with no issues - a red flag we ignored. For the first six months, everything seemed fine, but we soon discovered BTK had installed the wrong HVAC system for the house's size. Voepel was initially responsive, helping coordinate repairs. But then, things took a turn. There was a plumbing issue that cost $3K. After owning the house for four years, the second-to-last group of tenants (a group of unrelated individuals in a 5-bedroom home) moved out, and Voepel returned their deposit immediately without inspection. Voepel then charged us a several thousand dollars for the tenant's damages and mess, including blinds chewed up by a tenant's pet parrot (despite a "no animals" lease clause), reinstalled light fixtures the tenants deinstalled, non-standard broken tile in the bathroom, etc. Next, Voepel placed one of their OWN employees as a tenant. She then submitted countless unnecessary repair requests, always just below the $300 homeowner approval limit. We were forced to scrutinize every monthly statement and decipher the improvements that had been requested. This whole relationship was a mess at our sole expense. Worst investment ever. Having managed many properties myself, I highly recommend you manage your own properties. We don't live in KC, hence why we trusted Voepel. There's a learning curve, but you'll do a better job than these so-called professionals.

Voepel provided property management services for me from 2020 to 2022. Everything seemed…read morefine--until it wasn't. I was told that because I didn't own at least five properties, I was being dropped from their services. However, upon further discussion, it became clear that the real issue stemmed from a fractured relationship between Voepel and the turnkey company, Bridge Turnkey, which had soured--leaving me caught in the middle. Brent Voepel, the CEO, was largely unhelpful during the transition. His emails primarily pressured me to accept a final service date without offering meaningful assistance in securing a new property manager. He recommended one company, Scudo, which didn't even operate in the area of my rental. He also suggested Home River, but they failed to follow through on a scheduled meet-and-greet call and stopped responding to emails for weeks at a time. Meanwhile, Brent and his team provided no support in communicating with other property managers and made no effort to ensure a smooth handoff. Brent offered to help me sell the property, and since finding a new property manager was proving difficult, I considered selling to avoid further hassle. His team arranged for photography for the listing, but on the same day he had been pushing as the final service date, he abruptly dropped the property from management--despite the fact that a tenant was still under lease. In other words, he agreed to sell the property but refused to continue managing it in the meantime. Fortunately, I was able to secure property management with Farhad at PMI Station, who managed my rental from 2022 to 2024. It wasn't until Farhad facilitated a smooth handoff to another property manager that I realized just how poorly Voepel had handled my transition. I understand this is just one experience, but I wanted to share my story now that I've gone through a second property management transition. If that second transition had been anything like my experience with Voepel, I probably would have sold the property.

We were tenants of a property managed by Beyond Property Management recently and I couldn't say…read moreenough good things about our interactions. The property we rented was in excellent condition and rarely needed anything fixed. If something did come up that needed attention, they were very quick to respond and always very pleasant and professional! Our experience was excellent and I would not hesitate to recommend them to friends and family.

From the owner: We're property managers who go above and beyond to deliver more than expected…read more Beyond Property Management combines world-class technologies with our small-town, personal service to deliver the best-in-class property management experience for owners and renters. By keeping costs lower than our competitors, we're able to pass that savings on to tenants and landlords alike. Beyond Property Management will keep your property constantly occupied, consistently maintained, and impeccably managed. Our full-service property management team is committed to maximizing owner returns and maintaining desirable homes for high-quality tenants.

There are a flurry of bad reviews here about KC Home Rental that may or may not help you when it…read morecomes to choosing your next property management company .. Each person who took the time to post a review here has a story, of which, is valid to them and i would never presume to understand what they experienced. My experience was just fine. I rented a home for two years from them and never had one problem. I called for maintenance and they resolved problems, my entry and exit meetings with the KCHR team was pleasant and met my expectations as far as what i should expect from a management company .. And this is coming from a person who has dealt with property management companies in 20 different states, and more than 35 cities. These are a good group of people who try to get it right and thats all you can and should expect from them. My experience was good. They were responsive and in the end i got all of my deposit back - I got far more from KCHR than 80% of those i've dealt with in the past. Most companies ignore renters and make every effort to keep their deposits and this one didnt. There is a very good chance that, one day, i will return to Kansas City and when i do i WILL rent from them again! I appreciate all the people who post reviews here that they tried to give their opinions of this company and respect their comments but i would ask that anyone in the future wanting to rent - that you give them a try and see what happens. If you are fair and reasonable i believe they will be with you. Thanks

Do not rent from this company. My wife and I were loyal tenants for two years and never had any…read moreissues--until the end of our second lease term. Out of nowhere, we received a "non-renewal of lease" email with no explanation. When my wife reached out for clarification, the company refused to provide details and wouldn't allow us to speak directly with the property owner. They vaguely mentioned that this usually happens if a property is being sold or transferred to new ownership. However, the same property we were forced to leave is now back on the rental market. We explained that this was an especially difficult time for us--our wedding and the start of graduate school fell during the same month they expected us to move out. We asked for an extension (30, 60, or 90 days--anything would have helped), but instead of receiving a phone call, we got a text message denying our request. The lack of professionalism and compassion was incredibly disappointing. As a result, we had to scramble to move and spend thousands of dollars unexpectedly. Thankfully, we've since found a property management company that offers far better communication and customer service. We will never rent from KC Hime Rental again, nor would we recommend them to anyone.

Fabulous community. I highly recommend. It's a well maintained and well built property. The…read morefurnishings and fixtures are gorgeous inside. This is the first property I've ever lived in that was actually quiet. If you are in the market, stop in for a tour. I've lived here 1.5 years and I love it.

From the owner: If you want to live in a place that is located in an authentic urban district, that has cool shops,…read morerestaurants, bars, a fabulous Farmer's Market, the historic Rio Theatre and includes state-of-the art in-unit and property amenities, then the InterUrban Lofts are for you. The InterUrban Lofts is a mixed-use property located just 1 1/2 blocks from the richly historic center of downtown Overland Park, Kansas. The InterUrban Lofts features 41 rental apartments, 7,500 sq. ft. of class A office space and a 53 car underground garage with assigned, heated and secured parking for residents. The property features art-filled common areas, boutique unit finishes and state-of-the-art amenities such as a common area WiFi, fitness center, outdoor terrace with entertainment features including fire pits, patio landscaping, outdoor TV, Trellis, BBQ grills and string lights providing a warm glow in the evenings. On the 2nd floor overlooking our atrium lobby is a coffee lounge featuring Starbucks coffee for our residents. One of the best reasons to live at the InterUrban Lofts is to be within close walking distance to all of the great shops, restaurants, bars, Farmers Market and Rio Theatre in downtown Overland Park. Yet, at the InterUrban Lofts you still live in the quaint, quiet, walkable neighborhood in the Overland Park subdivision. The InterUrban Lofts is truly a special place to live. Leases are now being accepted for rental units...

We've been working with Ryan Goyer for a couple of years now. Switching over all of our rental…read moreproperties to him was the best decision we've made. Timely communication and follow up has always been Ryan's strength. Ryan comes to the table ready to identify the issues and is prepared with good solutions. Now that we live out of State, we know we are in good hands with Ryan. Things that really stood out to me was his business practices. Royal Gate has excellent protocol starting with the screening process through to the Move In process. The thorough documentation and pictures taken at move in/move out is fantastic! This benefits both Landlord and Tenant. Honestly, Ryan is such a personable guy, he treats people with respect. Our tenants are happy. Did I mention Ryan has a construction background? He was able to give us valuable suggestions on repairs/renovations and ongoing maintenance. Ryan is also a licensed real estate agent. We used him on our latest sale and he handled it like a pro! I can go on and on but it really comes down to trying him out. We've been burned by Property Management companies before, I'm so glad we got off the last pirate ship and lived to tell about it LOL. It is a total 180 with Ryan! He gets the job done!

From the owner: Royal Gate Management is made of professional property managers dedicated to servicing owners and…read moretenants in the Kansas City Metro area. Royal Gate Management offers convenient, reliable services and professional representation to both our tenants and owners. We make use of the latest technology to provide seamless service to our tenants for maintenance requests and secure online rent payments. We use technology to keep our property owners connected with the financial performance of their properties.