I have lived at the Seville on west 38 st. for 21 years and Ellis Real Estates has always responded…read moreimmediately to any repairs i needed. This is the best place I've ever lived. Christina

I have been extremely disappointed with my experience with Ellis Real Estate, particularly with how…read morean ongoing HVAC issue in my apartment has been handled. I moved into my apartment in May and immediately noticed that the back bedroom was significantly warmer than the rest of the apartment and had little to no airflow from the central AC. Since then, I have submitted five maintenance requests and had multiple visits from maintenance and an HVAC contractor. The bedroom vent was eventually confirmed to be disconnected from the ductwork and was finally repaired in August, but the larger HVAC problem remains unresolved. Even after the vent was repaired, my AC has run continuously for more than 24 hours at times and has been unable to maintain 72 degrees in the apartment. During hot weather, the temperature has reached approximately 77-78 degrees inside, despite the system running constantly. My projected electric bill has also approached $300 for a roughly 1,200-square-foot, two-bedroom apartment. What has been most frustrating is the lack of communication and follow-through. Multiple maintenance requests were marked as completed even though the underlying problem continued. I have repeatedly contacted management, and after being told I would receive an update and repair timeline, I had to follow up again when no response came. Even after finally repairing the bedroom vent, management responded as though the HVAC issue had been resolved, despite the fact that I have repeatedly explained that the central AC itself is still unable to adequately cool the apartment. I understand that HVAC repairs can take time, especially during hot weather. What I find unacceptable is having to repeatedly ask for updates and explain that the same problem is still occurring without receiving a clear plan to address it. I have tried to be patient and work with management throughout this process, but after months of dealing with this issue, I am extremely frustrated with how it has been handled.

Diane Botwin and her team (some family members) are a fantastic small company who own very nice…read moreproperties throughout the city. They make sure their tenants are well treated, informed and cared for. Much better than dealing with a large, out of town company!

Botwin is simply the best KC has to offer as far as property management goes. I can't tell you how…read moremany times their attention to detail and good advice has not only saved me from peril, but helped my investments blossom.

We like the senior activities & events , the friends we have made , during our time here . It is…read morea nice place to live .

This was a great party! I was glad it was in the evening so the people that work could participate…read more I was disappointed that they ran out of dessert really early. I arrived at 6:15 because of the rain and missed out on the sweet stuff.

This company refuses to answer basic questions about a property without having you complete an…read moreapplication. A simple question about HVAC devices in the house and window age so I could gauge energy costs and they refused to answer those questions until an application was submitted.

I had a horrible experience start to finish with Home Rental Services. If you are a landlord, do…read morenot use them. - While they were showing the property, the fridge water line leaked onto the floor. The sellers were able to prove that it was capped when they left. HRS refused to cover any of it and dismissed my concerns, saying it would be a couple hundred dollars to repair. It was thousands. - Each month there were tons of 'repairs', including fixing the same garage door three separate times. I am talking $5-10k repairs in a given month for a new house that I had inspected myself with no issues. Once I changed management companies, even with the same tenants, suddenly things no longer needed to be repaired and when they did, the fees were much cheaper. - Dissatisfied with the insane repair costs and the lack of responsiveness and ownership with the company, I waited until the end of the contract because the contract had a punitive termination clause. They instead went after me for the next full year of maintenance fees. I did not know what to look for when signing the contract and got screwed with the predatory clauses. Do not sign a contract with them.

Some companies pay people to write a review about them. Scudo is not one of them my review is 100…read morepercent true about this company, I've been with them 7 years they are very transparent, they don't treat you just like a tent. I had an issue not with my rent but they found out the manager reached out to me and ask if I needed help, that warmed by heart knowing that someone I've never seen had a heart had reached out to me by phone not email or text but phone to make sure I was ok. Again they make it very hard to move. Because they make sure there properties are up kept if you have an issue it's handled ASAP. I've never rented from a leasing company I'm blessed I found them.

Raymond and his team is wonderful. I used 2 property management companies in Kansas, Raymond's team…read moreis definitely the winner. They always respond timely, and their price for property management and also repair is fair. I already transferred one more property from the other management company to SCUDO, they helped to get it rent ready within 2 weeks and rented it out in a month. The tenant they found always pays on time, and seems to maintain the property very well. Definitely will recommend SCUDO !!

Voepel Property Management became the fourth property manager my husband and I fired - and for good…read morereason. We made the mistake of trusting them at our expense. We purchased an investment home through Bridge Turn Key (BTK) and Voepel, believing we were in good hands. The house passed inspection with no issues - a red flag we ignored. For the first six months, everything seemed fine, but we soon discovered BTK had installed the wrong HVAC system for the house's size. Voepel was initially responsive, helping coordinate repairs. But then, things took a turn. There was a plumbing issue that cost $3K. After owning the house for four years, the second-to-last group of tenants (a group of unrelated individuals in a 5-bedroom home) moved out, and Voepel returned their deposit immediately without inspection. Voepel then charged us a several thousand dollars for the tenant's damages and mess, including blinds chewed up by a tenant's pet parrot (despite a "no animals" lease clause), reinstalled light fixtures the tenants deinstalled, non-standard broken tile in the bathroom, etc. Next, Voepel placed one of their OWN employees as a tenant. She then submitted countless unnecessary repair requests, always just below the $300 homeowner approval limit. We were forced to scrutinize every monthly statement and decipher the improvements that had been requested. This whole relationship was a mess at our sole expense. Worst investment ever. Having managed many properties myself, I highly recommend you manage your own properties. We don't live in KC, hence why we trusted Voepel. There's a learning curve, but you'll do a better job than these so-called professionals.

Voepel provided property management services for me from 2020 to 2022. Everything seemed…read morefine--until it wasn't. I was told that because I didn't own at least five properties, I was being dropped from their services. However, upon further discussion, it became clear that the real issue stemmed from a fractured relationship between Voepel and the turnkey company, Bridge Turnkey, which had soured--leaving me caught in the middle. Brent Voepel, the CEO, was largely unhelpful during the transition. His emails primarily pressured me to accept a final service date without offering meaningful assistance in securing a new property manager. He recommended one company, Scudo, which didn't even operate in the area of my rental. He also suggested Home River, but they failed to follow through on a scheduled meet-and-greet call and stopped responding to emails for weeks at a time. Meanwhile, Brent and his team provided no support in communicating with other property managers and made no effort to ensure a smooth handoff. Brent offered to help me sell the property, and since finding a new property manager was proving difficult, I considered selling to avoid further hassle. His team arranged for photography for the listing, but on the same day he had been pushing as the final service date, he abruptly dropped the property from management--despite the fact that a tenant was still under lease. In other words, he agreed to sell the property but refused to continue managing it in the meantime. Fortunately, I was able to secure property management with Farhad at PMI Station, who managed my rental from 2022 to 2024. It wasn't until Farhad facilitated a smooth handoff to another property manager that I realized just how poorly Voepel had handled my transition. I understand this is just one experience, but I wanted to share my story now that I've gone through a second property management transition. If that second transition had been anything like my experience with Voepel, I probably would have sold the property.

We were tenants of a property managed by Beyond Property Management recently and I couldn't say…read moreenough good things about our interactions. The property we rented was in excellent condition and rarely needed anything fixed. If something did come up that needed attention, they were very quick to respond and always very pleasant and professional! Our experience was excellent and I would not hesitate to recommend them to friends and family.

From the owner: We're property managers who go above and beyond to deliver more than expected…read more Beyond Property Management combines world-class technologies with our small-town, personal service to deliver the best-in-class property management experience for owners and renters. By keeping costs lower than our competitors, we're able to pass that savings on to tenants and landlords alike. Beyond Property Management will keep your property constantly occupied, consistently maintained, and impeccably managed. Our full-service property management team is committed to maximizing owner returns and maintaining desirable homes for high-quality tenants.

Do not rent from this company. My wife and I were loyal tenants for two years and never had any…read moreissues--until the end of our second lease term. Out of nowhere, we received a "non-renewal of lease" email with no explanation. When my wife reached out for clarification, the company refused to provide details and wouldn't allow us to speak directly with the property owner. They vaguely mentioned that this usually happens if a property is being sold or transferred to new ownership. However, the same property we were forced to leave is now back on the rental market. We explained that this was an especially difficult time for us--our wedding and the start of graduate school fell during the same month they expected us to move out. We asked for an extension (30, 60, or 90 days--anything would have helped), but instead of receiving a phone call, we got a text message denying our request. The lack of professionalism and compassion was incredibly disappointing. As a result, we had to scramble to move and spend thousands of dollars unexpectedly. Thankfully, we've since found a property management company that offers far better communication and customer service. We will never rent from KC Hime Rental again, nor would we recommend them to anyone.

They were quick to steal my money. Leave me in roach infestation from start in refrigerator and…read morestove AND DISHWASHER. Over 5 months, me constantly fighting them, also had mice chewing thru walls repeatedly, a visit from healthy homes and their report on conditions to didn't even faze them. They illegally evicted me after harassing me for money after i was never able to live in infestation and move in to actually make it a permanent home. Wasted more money staying alternate housing while trying to remedy the roach infestation and no repairs. One week later after my illegal eviction they threatened to have me arrested for trespassing and put my belongings on curb. RUN DO NOT TRUST THEN OR THIER REVIEWS THAT ARE written up by using majority fake accounts. VIA seo tool like hyper write that will basically rewrite the sane reviews over and over with just bit instruction from them to finesse it. Dont believe. Me go check out hyper write. Also check the dated screenshots below as you can see nothing was ever even within reasonably contained. And that's with ME being vigilant every 10 days with set of trapS and Chemically treatING. WHILE they sent in pest control once a month. Instining that that was good enough MAYBE IF reality would've been just for maintaining a pest free living condition to start with but THEY DID NOT HELP not to be able to actually eradicate ANY.

Fabulous community. I highly recommend. It's a well maintained and well built property. The…read morefurnishings and fixtures are gorgeous inside. This is the first property I've ever lived in that was actually quiet. If you are in the market, stop in for a tour. I've lived here 1.5 years and I love it.

From the owner: If you want to live in a place that is located in an authentic urban district, that has cool shops,…read morerestaurants, bars, a fabulous Farmer's Market, the historic Rio Theatre and includes state-of-the art in-unit and property amenities, then the InterUrban Lofts are for you. The InterUrban Lofts is a mixed-use property located just 1 1/2 blocks from the richly historic center of downtown Overland Park, Kansas. The InterUrban Lofts features 41 rental apartments, 7,500 sq. ft. of class A office space and a 53 car underground garage with assigned, heated and secured parking for residents. The property features art-filled common areas, boutique unit finishes and state-of-the-art amenities such as a common area WiFi, fitness center, outdoor terrace with entertainment features including fire pits, patio landscaping, outdoor TV, Trellis, BBQ grills and string lights providing a warm glow in the evenings. On the 2nd floor overlooking our atrium lobby is a coffee lounge featuring Starbucks coffee for our residents. One of the best reasons to live at the InterUrban Lofts is to be within close walking distance to all of the great shops, restaurants, bars, Farmers Market and Rio Theatre in downtown Overland Park. Yet, at the InterUrban Lofts you still live in the quaint, quiet, walkable neighborhood in the Overland Park subdivision. The InterUrban Lofts is truly a special place to live. Leases are now being accepted for rental units...

We've been working with Ryan Goyer for a couple of years now. Switching over all of our rental…read moreproperties to him was the best decision we've made. Timely communication and follow up has always been Ryan's strength. Ryan comes to the table ready to identify the issues and is prepared with good solutions. Now that we live out of State, we know we are in good hands with Ryan. Things that really stood out to me was his business practices. Royal Gate has excellent protocol starting with the screening process through to the Move In process. The thorough documentation and pictures taken at move in/move out is fantastic! This benefits both Landlord and Tenant. Honestly, Ryan is such a personable guy, he treats people with respect. Our tenants are happy. Did I mention Ryan has a construction background? He was able to give us valuable suggestions on repairs/renovations and ongoing maintenance. Ryan is also a licensed real estate agent. We used him on our latest sale and he handled it like a pro! I can go on and on but it really comes down to trying him out. We've been burned by Property Management companies before, I'm so glad we got off the last pirate ship and lived to tell about it LOL. It is a total 180 with Ryan! He gets the job done!

From the owner: Royal Gate Management is made of professional property managers dedicated to servicing owners and…read moretenants in the Kansas City Metro area. Royal Gate Management offers convenient, reliable services and professional representation to both our tenants and owners. We make use of the latest technology to provide seamless service to our tenants for maintenance requests and secure online rent payments. We use technology to keep our property owners connected with the financial performance of their properties.