We visited the new Mt Juliet location. Mia helped us pick out 3 perfect rugs and we are going to…read morehead there again soon for furniture. Great selection. Helpful but not pushy. And the delivery team was great!

Went here to look at sofas with my wife. We were greeted by Pam. Very friendly and said she would…read morecheck in to see if we found anything we liked. We looked around, found a lot of wildly overpriced furniture. Many of the sofas were "leather". I do know about this kind of furniture through a previous career. Pam seemed offended when I told her not all of the sofas we looked at were leather. I said we would have to agree to disagree. Anyway, to that point she was friendly and then we never heard from her again. Sorry Haverty's but you won't get any business from me.

Service was great as was the selection and value. I've purchased 3 appliances from Black Friday and…read morethey never disappoint. Highly recommended.

I had been searching for a discontinued GE appliance that I finally found at Black Friday Everday's…read morewebsite. At first, I was reluctant to make an online purchase, to be shipped out of state, without visually inspecting the appliance first. But after calling and speaking with someone, he offered send me multiple pictures, via text, which helped give me a piece of mind. They went over and above in their efforts to package the unit to avoid any damage during shipping and the appliance came in in perfect condition. It has been over 4 months since I have installed the appliance, and everything has been working great!

Nice shop full of lovely farmhouse style decor and furniture, as well as gift items! On the pricey…read moreside, but good quality. Staff was friendly! A couple sections of the store are only accessible by stairs; just 5 steps, but still cuts off part of the store for those who require a ramp due to a disability or, in my case, browsing with a sleeping baby in a stroller.

Great store for home decor and gifts, mostly in in the country chic cottage/farm house style…read more It's larger than it seems from the street.

Megan was amazing! She designed my dining room and living room, and it's perfection to a T…read more Definitely want to work with her on future projects. She knew exactly what vibe I was going for and gave me a lot of options for furniture, textiles, fixtures, and artwork...it was hard to choose. She is very easy and fun to work with.

Lori "re-did" our condo for us in 2008; she's passionate, patient and knowledgeable. She's not…read moregoing to force something on you just because she likes it. She cares about your style and taste, and has a genuine knack for bringing out the best in your home.

Very nice staff plenty of stuff to look at prices are f fear. I was a great turnaround with their…read moremerchandise stop by often. There's always no things.

Start updating your hours. Came all the way here on a Monday we had off just for a sign to say…read morethere yall are closed today

Spent $5000+ for furniture which caused us nothing but heartache. The manufacture was inadequate…read moreinsofar as the back cushions on the soft were not stuffed properly, only containing a soft pillow form..the front of the dual manual recliner is more than unattractive and the seat cushion of the glider overlaps the frame on the left by more than 1 inch. This is not the La-Z-Boy of 10 yrs ago..BUYER BEWARE!!

Purchased $6,000 worth of furniture and one of the headrests broke within days. We've called,…read moremessaged, talked to customer support since this happened in October. We have emails going back to November. We still don't even have an appointment scheduled to get this fixed yet. I've asked directly for the Customer Service Managers (Angela) boss and they will not provide any info. We've purchased our furniture from Bassett for the past 20 years and I made the stupid choice of trying Lazboy this time - what a huge mistake.

We came to this location 3 times in a week before we made our decision on the purchase we made…read more FYI we are going back to purchase some more furniture in the near future after we get in our new home. Number 1. what really helped us make our decision was the customer service. Yes just good old fashion customer service! Samantha our store rep was very knowledgeable, friendly, patient, and professional. She didn't push any sale items or made us feel uncomfortable while we were browsing . The day that we decided to make our purchase Samantha wasn't in the store it was her day off. However, the store Sales manager, Travis Jaynes remembered us for our prior 2 visits. He he asked for our name and phone number and Samantha had input our information in their system and he had our information for delivery. Thanks Samantha and Travis for making our purchase a smooth one. This was our first time going to an Ashley HomeStore and ya made it a pleasant experience. We'll be back!!! And we are sharing our experience with family and friends. Thanks ********UPDATE ******** ****** 8/18/2020********* Okay I don't usually update unless something is really good or really disappointing! In this Yelp I'm disappointed, unhappy and wondering if I should return the product? I called Ashley Home Store on the day after my furniture was delivered. Which was 8/5/2020. I didn't realize at the time of delivery that the Island that I ordered was not finished being put together. The guys brought in in left me with an Allen wrench that was in the drawer and the shelves inside the unit not assembled. ( the shelves go on outside the unit and one large one inside the inside the unit). I don't know how to put them on because they have pegs that attach the shelves. Well and to top that off the legs are not on be tight! So I called that said with in 2 day we'll have someone out. (Crickets). I went back to the store 8/8/2020 where I purchased it. Talked with Travis he requested 2nd time for the repair order. (Crickets) 3rd time I called on Wednesday 8/11/2020 I talked to Roslyn @ the Home Store. she put in a 3rd request and said give them a couple of days. (CRICKETS) 8/15/2020 talked to Travis and he was disappointed that no nobody had contacted me. So he says he was going to make some calls. Today is the 18th and I think I just may return the item. What would you do???**

My wife and I visited this location to look at couches. We were pricing and getting ideas to…read morereplace our existing sofa which has seen better days. We walked in and a salesman rushed over to us. He never introduced himself. Never made any connection with us. He just started pepper us with questions like a sniper on Red Bull and espresso. Once we were able, we let him know we were looking and we'd find him if we had questions. He threw his hands up, his facial expression went from excited to where are my chicken nuggets instantly. We looked around for roughly 25 minutes. In that time he never got off the floor model couch he and the rest of the staff sat on complaining about how slow the day had been. He never checked on us to see if we had questions, found something we liked, nothing. When we find what we like, even if it is at this store, because of him, we won't buy there. I give 1 star for the bathroom being clean. The rest of their staff can get stuffed!

purchased a mattress that was obviously defective-- had coils that literally poked me in my spine…read moreto the point it made me sick to my stomach. even on the four four corners of the item you could easily feel metal springs just beyond the fabric. I've never seen a mattress so horribly made. when I was selecting a mattress in store the manager kept stressing how great the warranty was n that it was made in my state. I thought it was a purchase I could trust but when I tried to make a warranty claim I was denied because the fabric on the box spring was slightly loose- just like it was when it was delivered, yet the company tried saying THAT is what caused me to be stabbed with springs in the mattress. they must think we are stupid n would believe fabric on a box sprin would cause such an issue in a thick mattress. these matttrsses are not worth even $100 and the store clearly tell u anything to make a sale then treat you badly when you have a problem. you would seriously be better off buying furniture from Walmart. save yourself stress n don't shop there

My husband and I went into AF in search of a new mattress. Susan, our sales agent, was wonderful!…read moreshe was patient and attentive and made our shopping experience a breeze. Thank you, Susan!