Lisa and the staff are top-notch! Eveyone is so knowledgeable, kind and courteous. I love getting…read moretox, filler and laser treatment there - exceptional service and great prices for everything - I would not go anywhere else! Highly recommended!!

I don't even know where to begin. I'll start with the obligatory "I usually don't leave reviews,…read morebut here we are." About three months ago, a friend told me about this place and how great the deals were for "Tox" -- which, by the way, isn't Botox, it's Dysport. But for $2, I figured why not. I called to make an appointment, and their hours are the absolute worst. It's almost like they don't understand the basic principle of running a business: in order to make money, you need to actually be open -- not just every third Thursday and seventh Friday from 3:00 to 3:47 PM. I called about five times whenever I had a free moment and finally landed an appointment. I showed up 15 minutes early and was greeted by a TV screen with a person talking -- kind of like a Zoom receptionist. I sat down and listened to a very unprofessional conversation that dragged on through my entire appointment time. Twenty minutes after my appointment was supposed to start, I went back up to the screen to ask what was going on, which seemed to finally prompt someone in the back to act. A guy came out and asked what I was doing there. I thought that was a rude way to greet a customer, but I explained anyway since I just wanted to get it over with. Because it took so long, and he admitted he hadn't even known there was an appointment on the books, he ended up not charging me. I thought, okay, cool. But after about a week, I noticed no difference. I assumed it was just because Dysport works differently than Botox, and since I hadn't paid, I let it go. Fast forward to today. On an unplanned family day, my wife and I were out running errands with our toddler, and I asked if she wanted to get Botox. She said sure, so I called to check availability, made an appointment for a time they offered, and showed up 15 minutes early again. With our toddler in tow, we sat in the reception area for a solid 20 minutes. I went up to the kiosk receptionist again, and just like last time, that seemed to be what finally got someone in the back moving. This time it was a woman -- nice, polite, apologetic for the wait. That's actually what prompted me to write this review: while we waited, my wife started reading the Yelp reviews, and everything negative in them matched our experience exactly. We sat there debating whether to even stay, and ultimately took it as a blessing in disguise -- we left after about 10 more minutes of waiting and debating. Poor business practices all around! Oh and zero stars if I could

I cannot say enough good things about Melanie and Utopia Skincare! I have struggled with my skin…read morefor years, and after starting to see Melanie, my skin has become visibly healthier. Not only is she professional and knowledgable, but her energy is amazing - I am an anxious person at baseline, and the atmosphere she creates makes me feel at such ease when she works with me! She individualizes each treatment session after a thorough evaluation of my skin and has set me up with a home regimen that has proven to be very effective. I am a client for life!

I have been a client of Melanie's for years. She does a variety of facials and has my skin looking…read morethe best it's been in years. I love her facials so much I've got my college age daughter coming now!!

DO NOT GO HERE AND DO NOT PAY A DEPOSIT!…read more My 1st visit they were an hour and a half late for my appointment. The actual service was good and decided to overlook the delay. I booked for four of us and paid an $80 deposit. Due to winter storm, I was able to give a 48 hours notice to cancel. I asked for a refund of my deposit and was denied. They are treating my money as a FEE and not a DEPOSIT. Very POOR BUSINESS PRACTICE!!!

I wanted to try a facial and head spa experience (where they wash your hair and massage your scalp…read morewhile you are on a massage table and they have a halo-style faucet to gently wash your hair). I was excited to find Royal Head Spa & Facial in Woodstock. It was very easy to get an appointment that I wanted online - at the last minute. The facility was very clean, the environment was calm and relaxing. Jenny was my technician. I paid for the 60 minute head spa and facial treatment. I had a comfortable private room. It isn't a hair or nail salon, so it is quiet and relaxing. My 60 minute session included neck and shoulder massage, facial, scalp massage, arm and hand massage, scalp detox, shampoo, conditioner, and blow dry - and it lasted the full 60 minutes. It was professional and delightful, completely worth the price, and my skin feels very soft. I'd definitely do it again. I am so glad that I treated myself to this service on my day off.

This is an excellent location! Easy to get to, lots of parking…read more The woman at the desk was nice, they got me checked in right away. Stephanie was my waxer and she was so good. Really friendly and pleasant, very good at making non-awkward conversation. She was also obviously skilled and experienced at her job. The whole service was quick and well done. This is the best location I've been to in the Atlanta area so far. Their pricing is standard for every other EWC location and their covid procedures made me fell safe.

Even the Staff complains about management at this location, two of them left the job for that…read morereasons, I experienced it first hand last week, and even after multiple promises to rectify, this issue has not been rectified. A clear statement about the managers attention to honesty, professionalism and respecting a customers time and promises made. Issue: I had a 2:15 PM appointment and called ahead to let them know I would be about 7-8 minutes late. I received confirmation not once, but twice, including directly from the manager, that everything was fine and my appointment would be honored. When I arrived, I was checked in and told my esthetician would be out shortly. After waiting more than 12 minutes (very unusual as you get ushered in right away), I learned that the manager had already reassigned my appointment slot to another customer without informing me. Nobody told me before I arrived. Nobody told me when I checked in. Nobody told me while I sat waiting. And she left the office at 2.29pm right on dot, without informing me anything while I was sitting there waiting to be called in. Instead, I had to ask what was happening before anyone admitted that my appointment had effectively been given away. The issue isn't the scheduling mistake. The issue is the complete lack of communication and respect for a customer's time. If the manager had simply told me the truth when I called, I could have adjusted my plans. Instead, I rearranged my day, drove to the center, sat waiting, and ultimately had to leave without receiving service. Even more disappointing was the lack of follow-up afterward. Its day 7, the manager promised on text messages to email me to 'rectify' this issue and asked me not to escalate it further. She even deflected my request to give me contact of her district mnanager, her general manager and franchisee owner, as well as corporate HQ. I found all details online and now sending them complaints as I write this review. This experience reflected poor management, poor communication, and a complete disregard for customer time. I see many + reviews, and most of them appear done by bots as they all seem to speak the same language and similar tone.

I usually go to the Johns Creek location and they are amazing. However I just moved so the marietta…read morelocation is closer. They never sent me an email or a text to confirm my appointment until 1 hour and 30 minutes before my appointment (which I didn't get the texts) and then when I didn't respond immediately they cancelled my appointment and instantly filled it with another client. The woman on the phone was also no help. Luckily the Roswell location is helping me so if you go to a deka lash don't make it the Marietta location.

I wanted to give lash extensions a try, so I came here. I got them done - they fell off in three…read moredays. I called and left explained that I followed all instructions and they were able to fit me in - they told me I was only able to get them done with the original person who did them, but she was not available. I went to get them redone and they lasted a bit better BUT now I have no natural lashes. They barely provide any information on how to take care of them and just give you a mini brush to brush them out. They don't even give an eyelash wash and expect you to pay $20 plus for the wash. never again. don't get me wrong, the woman who did my lashes the first time was super nice but I just don't think it is worth spending your money here.

This salon has become one of my favorite places to unwind and enjoy a little self-care. The…read moreenvironment is spotless, inviting, and thoughtfully decorated, creating a relaxing experience from the moment you walk in. Everyone is warm, attentive, and makes sure guests feel comfortable throughout the visit. The extra touches, including refreshments and comfortable seating, add to the overall experience and make each appointment feel special. Every service I've received has been handled with care and attention to detail, leaving me feeling refreshed and completely satisfied. It's a place I'm always happy to recommend, and I look forward to coming back again.

We enjoy Clear Nail & Skin Care. My wife goes for pedicures,…read moremanicures, and eyebrow waxing. I occasionally join her for a pedicure. This establishment is always VERY CLEAN. The staff is friendly and welcoming. They offer complimentary drinks and snacks. The atmosphere is cozy and stylish with beautiful chandeliers and colorful decor. The massage chairs offer several modes for your comfort. On my last visit, Lucy took care of my pedicure. She was amazing and performed the best pedicure and leg massage I've ever had. We highly recommend this establishment

First time at Spa Sydell. I made an appointment online and…read morereceived a text message asking for gender preferences and gift card information. This was great because it allowed my closing transaction to go super smooth and there was no need for me to have to keep the physical gift card. I arrived about 10 minutes early to sign forms. I had a massage and facial. Everything went smoothly and everyone was very professional and explained everything. It was calming and serene. The only thing that didn't give it a 5 star rating was it just wasn't 5 star appearance. It reminded me of a massage envy (ie transactional experience) not a SPA experience if that makes sense. The bathroom/ changing room is super small and right in the middle of everything.

Nope. Hard pass for me. The steam/sauna was not working. Wait room consist of two chairs off to the…read moreside of the front room. The massage itself was very forgettable. After my flight I really wanted to meet into the experience. I felt the same tension in my shoulders that I jad when I entered. I deeply need a masseuse that can do a deep tissue or its just like paying someone to hydrate your skin. Plenty of parking and restaurants nearby to entertain if you need a distraction.

Always excellent. Always makes me feel wonderful..recommend waxing, hot stone massage,…read moreneuromuscular massage.

First time customer and will come back! Excellent massage by Genny…read more Relaxing atmosphere and enjoyed my time there.