Working with Lux Renovations was as smooth as you would want a project to go. From having a salesperson walk us through the options, to them offering financing to then having a project manager managing the very easy going crew from beginning to end their front end office and back end all provide 5 star service. My wife and finished our basement of 960 + sqft with an additional bathroom. They worked with us around some of our custom tile work demands and helped us find a third party and always gave us the option to go with their option and/or we could shop for an alternative of which they would let us know if we would be allowed a credit based on the prepaid work. Coordination of pulling permits and approvals were all done by them and we didn't have to deal with any vendor bottlenecks as they were the ones that coordinated between the electricians, plumbers etc...as a matter of fact their vendors were so good we took them on for additional work such as EV charger install, sconces and even used their tile referral for the shower. Overall last but not least, the speed at which they did this was in 1/3 of the time compared to all the individual contractors we spoke to, if you value your time as money than you'll consider this. team, additionally -- their financing relations came pretty handy to get this work done in record time with every single custom request that we made, thanks Lux Renovations for making this possible this is going to be a space that our family and guests will truly enjoy! read more

To whom it may concern I had the pleasure of recently completing my area of my finished basement with the Owens Corning basement installation system. I previously had it installed on my room side, which is 15 x 32. The renovations were necessary because of a flood that occurred while I was on vacation in my finished basement. Thankfully, the Owens Corning walls previously installed were completely unaffected by the water damage. Consequently I called on Lux an Owens Corning Vendor to give me an estimate to install the walls of my office area. As you can see in the photos below, the system came out magnificently. The front door allows for natural light coming through my walkout basement door and there is a seamless integration of the existing walls. I have been in Architects for 23 years and an Architectural rep for the past 13 years. This is a product I would recommend for anyone who has an unfinished basement that wants a product that can minimize mold, is water resistant and the finish never fades. The walls installed 20 years ago look as new as the walls two months ago. It was a small investment to ensure that I would not have to worry in the event of a future floods. Not only was it cost-effective, but they worked with my budget to give me the look. I was trying to achieve with the new installation of porcelain floor the finish basement. I would highly recommend this product to anyone that's looking for an upgrade to their basement family roomlifestyle. read more

We recently used LUX & Owens Corning products to remodel the basement of our Cape Cod residence. We had a typical unfinished basement. Lux promised to finish the project in two to three weeks. Even with the challenges of both obtaining materials and workman these days they did as promised. LUX finished exactly in two weeks! We are talking metal framing, walls, flooring, ceilings, heating, venting, and tearing down "construction stairs" and building beautiful custom oak stairs and railing! The project manager (David, 20 yrs. with LUX) was exemplary in communicating and answering all of our questions as well as being there either in person or by telephone at our beckoned call, even after hours. The electrical team was in and out in one day (with a few hours follow up later). The remainder of ALL of the work, framing, flooring, ceilings wall to wall including the stairs was all done by ONE worker, Luis (19 yrs. with LUX). He worked 10-hour days and took the time to do the work as if it was his own basement telling me "You paid good money, you deserve good workmanship"! Luis cleaned up every day and when the job was done it was spotless. I cannot recommend LUX more! Don't let the price of the product scare you away, yes the product is pricy but the quality of the workmanship, the efficiency of the workers and the warranty of the product is well worth the cost. I did my research and suggest you do as well. LUX is rated an excellent company . Kevin Cape Cod MA. read more

My basement renovation required unique talent, which the LUX team provided in every stage. My home is a condo townhouse, so the area to be finished is much smaller than shown on the website photos. In addition, the area contains a bathroom that was installed by previous owner and, to pass town building codes, plans had to be adjusted for low ceiling beams and other regulations. The plans prepared by John Flynn passed the town's permit application easily. Adjustments for the beams, as well as for incorporating the bathroom and furnace and laundry sections used the space as efficiently as possible. David (project manager) and John explained details of the materials, answered my inquiries, and estimated time of start and completion before I committed. The project started on time and was completed before estimate. Mario and fellow worker went above and beyond in every way, including designing a space under the stairs that can be used for more than storage. They inquired about changes or decisions as they came up. One example of their diligence had to do with my condo setting that does not accommodate a dumpster. Every day, they manually removed huge piles of wood and demolition debris so as not to cause me problems with the management. They coped efficiently without complaint in constricted space. At every level, the LUX personnel performed their tasks excellently, and the result is a room that is beyond my expectations. read more

Me & my husband purchased a new home in 2015 and the only thing we needed completed was are basement. We looked around got different quotes and end up going with Owens Corning, the reason why we choose them was because the complete process was smooth and the sales man was very helpful. We end up having Darren has are sales man and let me tell you he understood what we needed and what we were looking for. Me and my husband had a budget in mind and Owens Corning was willing to stay right on are budget. Once we summited the paper work to the bank we end up with Desiree who is the finance manager for Owens Corning she was very friendly and was on top of everything during the process. The gentleman that came out to do are basement were very friendly and professional. During the two weeks of the basement being completed my mom who does not speak English stayed at my house, like that if the construction gentleman need anything there was someone in my home. What I love the most about the process was that the gentleman who where finishing my basetment spoke Spanish and where able to communicate with my mom who did not speak Spanish. I do recommend this company to anyone who wants a beautiful basetment as well the quality of the finish basement was amazing. If I was every to purchased another home and need a finish basement I will have Owens Corning do it as well. My beautiful basement was finish in June 2016 Awesome Job! read more

My wife and I worked with Lux Renovations two years ago. The project was to finish 2/3 of our then unfinished basement, resulting in about 700 square feet of year round living space. We started out working with a design consultant named Paul Fugere. Paul spent a couple of hours at our home asking us about our needs and desires for the new space. Within this time we also reviewed material samples that Paul brought with him. I especially liked the maintenance free walls. One thing I very much appreciated with Paul is his deep knowledge and experience of working with basements. For example, when we were reviewing the staircase, Paul suggested opening up one of the walls to allow natural light to reach that area that was otherwise quite dark. Our finished space features a wet bar area which we use every time we entertain. Naturally the space includes electric baseboard heat and a new thermostat to ensure the basement is comfortable year round. From start to finish the project took around 2 weeks to complete. They arranged all the needed contractors such as electrician and plumber, and worked with the town to make sure we had all the necessary permits and inspections along the way. The entire thing was very well managed. We highly recommend Lux Renovations and their design consultant Paul Fugere. If you have an unfinished basement and looking to add value to your home, you should contact them. read more

We are very pleased with our basement project. We added a great family room, a sleeping area, and a full bath. The end product is great, and we have been very impressed with how well it turned out. We continue to get compliments from family and friends. The project took 4 weeks during the winter. It took a while to get the project started due to the wait period. Before work started, the project manager also got the town permit without our involvement, which is great. The crew was extremely efficient and professional. As promised, once they started, they worked continuously on our project. Here are some of our comments: 1) The cost is rather high, we went ahead with Lux/Owens Corning because of the promised quality, and 2) Our initial sales/design person was NOT regarded as part of the same team of the project manager. It is understandable the project would need minor adjustments from paper design to actual execution. However, when these incidences actually occurred, the project manager would dismiss the original design as "he is just the sales". This created some unpleasant encounters for us. Most were resolved rather quickly and satisfactorily. But there is one outcome of the bathroom design that we wished we had more time and better understanding to deal with. Overall, it was a pleasant and positive experience. We love new our basement. read more

The long/short of it, is that my wife and I are incredibly pleased with our new basement. It has added so much usable space and a new comfortable area that now flows our home down into the basement with a very easy transition. The basement system was not cheap though, but I guess you get what you pay for. We wanted a system that did not use wood beams and drywall. There were some issues along the way from empty to wonderful. The two man crew that worked on our home were great however they were pulled away to complete other jobs already started which blew out the 100% committed the project promise along with the 2 weeks from start to finish. But...they came up with great ideas on how to utilize the space more efficiently and helped design in some extra bonus features. The demolition (our basement was already partially finished and we wanted to start from scratch) also had a hitch as the crew 'usually uses what is in place already' which meant the wood beams. The communication between sales and build seemed to be a little lacking and an extra day was added to take out the wood beams. Bottom line for us, we would certainly recommend Lux Renovations and the Owens Corning product as it is an incredible system. As long as you stay on top of things during installation to ensure you are getting what you paid for, the system is well worth the price. read more

Jim, Somers CT We are very pleased with the fabulous job Lux Innovations did renovating our family room into a wonderful extension to our living area. It was such a dark and grungy space, we never used it for anything but storage, and we did everything we could to avoid going to that part of the house. When we first saw the Owens Corning product we liked the nice, clean, finished look, but we were a bit skeptical. We did further research and decided to make an appointment and learn more about the product and installation. The salesman was great, he took the time to explain the Company and actually brought in samples of the product so we could see it and feel it. We didn't feel any pressure to sign a Contract that day, but we did, and to this day are very pleased we did. We couldn't wait for the renovation to get started but we were concerned about the installers being in the house alone, since we both work. Well, no issue there. Once we met the installer we knew we would have no issues. The Installer, Tim, did a wonderful job; he was meticulous, professional and very respectful to our property. We didn't need to be there, which was great, we could carry on with our normal activities. Our expectations were far exceeded! It was definitely worth the investment! We are enjoying the additional living space. read more

We had an excellent experience with Owens Corning and Lux Renovations. John Flynn, the salesman, gave us a clear and very competitive quote, telling us that we would not pay a penny over the figure quoted -- no extras for tax, delivery, surcharges, anything -- and that proved to be right. The installation started right on schedule. The Lux office was very good about coordinating the start time with us. The installers were great. Each day, they left the jobsite neat and tidy. They worked quickly and neatly, and finished right on schedule. We had some special fixtures we wanted incorporated in the bathroom, and Lux had to wait until some parts were ready. They were able to accommodate us without any problems. The finished job, including the bathroom, looks great. After the project was done, Peter Monahan, the manager of the project, made sure everything was done to our satisfaction (it was), and followed up promptly with any questions we had. In sum, we were very pleased with Owens Corning and Lux Renovations, from start to finish. It is an excellent product, promptly delivered and expertly installed. We recommend them without hesitation. James C. read more

I've read many of the reviews; some are great and others aren't so glowing. My experience was very positive. From the beginning my expectations were somewhat low. I had a basement with some challenges and didn't expect anyone to turn it into the Taj Mahal. As a salesperson I expect salespeople to offer me a discount for a quick decision which is what I received when Lux's salesperson visited and I took advantage of the discount. From there my basement renovation was scheduled quickly, completed quickly, and was fairly painless. The process was relatively clean and the workers were very conscientious. Do I have the Taj Mahal of basements? Probably not but anyone who sees it is very impressed and I'm very happy with the way it came out considering all the obstacles our basement reno had. I'm sure had my basement been drawn with the original house plans it would have been finished like the interior of my house but that's not what was done when my house was built. I think you need to keep this in mind when you have your basement refinished. read more

We are very happy with our basement remodeling with Owens Corning. They build an open space which was carpeted with an accent wall. Some of the walls needed to be reconstructed. A full brand new bathroom was added to this space. The entire project was done within 3 weeks. All the work, including of basement permit, work orders, materials, rebuilding of bathroom was all done within 3 weeks. The team was responsible, organized and did great work. I agree that the basement modeling cost were high. However, as we both have full-time jobs and a busy 10-year-old with his multiple activities, we knew we did not have the time and luxury to be at home and baby-sit a basement project. We felt comfortable leaving our home to the Owen Corning team. The workers were responsible, sincere, hard workers and kept their promise, and even cleaned up before leaving. They came and left on time. Although the price was high, I think it is money well spent. We loved the result. I highly recommend them. Even some of my critical friends liked it a lot. read more

We demo-ed our basement ourselves, and cleaned out mold and dirt. We added insulation to steam pipes to get more heat into upper floors. Then called a masonry contract to seal the foundation and make repairs. Then we had Lux contracted by the Owens Corning basement refinishing system to do the basement refinishing installation with new carpet. Mold and mildew smell is gone and lighting is great. We replaced flood light bulbs with LED bulbs and they are dimmable. Heating keeps the space very comfortable. Window and storage closet doors are in place and pipes are boxed off. Two vent grates are in place to help transfer heat into storage space. Framing was attached without drilling into the walls to keep it water tight. Communication is key and cooperation will follow. Negotiate your best deal before signing. Pre-wire the cable, antennas and internet jacks so they are inserted into the panels properly. Half the basement is an inviting family room with access to storage and it is water tight, quiet, well lit and warm. read more

We hired Lux Renovations to help finish our basement to increase our living space to accommodate our growing family. We were able to fully finish half the basement and create a working art studio and living space--which allowed us to make the rest of our basement more functional as well.We've dealt with several contractors over the years and we knew when it came to the basement and all of the complexities that go with it we wanted the best of the best. With Lux we were able to get the best materials and the best craftsmanship. Carlos and Luis handled the day-to-day, hands-on work--and they are true craftsmen. Carlos kept us abreast of any updates--and answered all of our questions. George, the project manager, was excellent in facilitating the logistics between the electricians, the town inspections, dumpster pickup, and more. He really helped get us over the finish line.If I could hire this team to work on all of our home repairs and renovations, I would! I highly recommend Lux Renovations to help you finish your basement. read more

We recently had our basement remodeled by Owens Corning, and the entire experience was outstanding from start to finish. The team was professional, organized, and genuinely great to work with every step of the way. What impressed us most was their commitment to the timeline. Not only did they keep to the schedule they promised, they actually finished earlier than expected--which almost never happens with home projects! Communication was clear throughout the process, and every member of the crew treated our home with care and respect. The final result exceeded our expectations. The craftsmanship, attention to detail, and overall quality of the finished space turned our basement into something far better than we had even hoped for. It truly feels like a completely new part of our home. If you're considering a basement remodel, we highly recommend Owens Corning. Working with such a professional and reliable team made what could have been a stressful project an incredibly smooth and enjoyable experience. read more

Lux Renovations installed our Owens-Corning basement system this past winter. Darren was very helpful during the sales process, helping us fit the project into our budget. Eddie the PM was very hands-on. He checked the progress frequently throughout the construction, and kept us informed about each step. David and Ricardo, the construction and painting crew, were amazing. Super nice, very efficient, talented, and CLEAN. Every evening they left the work site so clean it was like they were never here. But they were, every day, even during multiple snow storms and a blizzard! While the extremely bad weather put the project ever so slightly behind their schedule, we repeatedly reminded them we didn't mind. You can't fight New England weather! Our finished basement was worth the wait. Since the project was completed, we've received a few follow up calls to confirm our satisfaction. This was carefully planned money well spent. Highly recommend the product, and the people who made it happen. read more

- The project started and was completed on time. The project started at the time they told us. We wanted them to start earlier, but they did not overpromise - kept the date they told us and started at the promised date. They planned time for the basement to be completed was in 4 weeks. They completed it in 3.5 weeks. - Great project management. Dan, the project manager kept us well informed. He coordinated with all the contractors and town inspectors very well. People showed up on time. We only experienced only one day of delay. At some point, a small mistake was discovered. Dan was very reasonable and creative about how to solve it. - Pricing. We checked with other companies before hiring Lux. The initial impression we got from Lux given their level of communication and sales presentation, my wife and I were expecting a shocking price. It wasn't. Lux's pricing was comparable to other vendors. Finally - the whole project was completed with NO DRAMA. We will hire Lux again in a heartbeat. read more

First and foremost we most likely would not have selected Owens Corning Basement if it were not for project manager John Flynn. John was very articulate and knowledgeable about the company product, and maintained communication throughout the entire process. Furthermore, John was not overbearing, unlike we had encountered several years ago with another OCB representative, and he proposed a plan that worked to our complete satisfaction. In our opinion, John's personality and professionalism is invaluable to the company. The project was completed in 3 weeks, thanks to David who did a great job installing the system. His patience and skill were evident, especially with his finish work. Additionally, David went above and beyond with a unique window frame design, which added further interior decoration to the project. We have had numerous compliments on our finished Owens Corning Basement and continue to recommend Owens Corning Basement Finishing of New England. Todd and Danielle Shea read more

Our experience with the Owens Corning Basement Finishing System was a very positive one. They answered all of our questions during the initial consultation and took time to discuss the process without pressuring us to commit. We were very impressed with the communication to schedule our project, members of the team who answered all of our questions, and timetable which was very convenient for our busy schedule. Our basement was completely finished in approximately three weeks. It looked amazing! We had two gorgeous rooms that were finished and ready for use. The team left our house as they found it and addressed our concerns before wrapping up the project. They asked us for our feedback and took time to show us how the system worked. We were very pleased with their consistency to ensure that our permits were checked and approved throughout the project. Overall, we would not hesitate to recommend this company to other families wanting to finish their basement. read more