Staff on site have poor customer service. Look elsewhere if your trying to get an appointment and…read morecant catch the optometrist, don't bother wasting your energy. I attempted multiple times, likely booked up forever.

Exceptional service, exceptional quality of glasses at a substantial discount. Dr Trott is 1st…read moreclass professional and amazing. Highly recommended to all!

Wow! Just tried to see if Berry Optical on Wares Ferry Road could help me find a different and…read morecheaper contact and the lady who answered the phone shot me down hard and told me that I would have to be charged a refitting fee and I just got my prescription a couple of months ago! Geez! I was having a great day until I just had my behind handed to me over the phone! Pretty obvious you're not allowed to change your mind. I guess I'll be paying another fitting fee, but it won't be with them!

Such a pleasant experience. From initial appointment to last fitting at pick up. Very through…read more Knowledgeable and friendly. Would highly recommend to anyone in the surrounding area.

This place is great! The staff is very attentive to their customers, and take great care in…read moreoutfitting you with what you need to see your best! The shop has many different frames to choose from. Many modern and new designs from Nike, Coach, Costa, and others line the shelves here. Some of the styles displayed were brand new from the manufacturer. I loved the staff here, they were very understanding and attentive to my needs. If you have a question about anything, such as products, insurance coverage, fit, lenses, or styling, the staff will go to great lengths in order to address you need. Overall, a great glasses shop, I will be back soon!

The BEST experience. I am new to town and visited a couple clinics before choosing this one. It may…read morebe a chain but the people that work here are locals and treated me like family. I would 100% recommend this practice to anyone looking for an amazing and careful eye care. The staff when I was there all have corrective wear as well and were able to be empathetic to the things us blind people deal with on a daily basis. Thank you so much Hour Glass for taking care of an out of town client as if I had been your client for years!!!

The Team comes to Demopolis every two weeks for one day. We met with Brad…read moreon the thursday before my Wife had her 1st eye Cataracts done. Brad did an excellent Job explaining the procedure and costs. When we left we had a very good idea of what to expect and all the possible problems we may encounter. My wife s eye doctor in Demopolis had recommended them so we had confidence they were. trustworthy and capable of doing a good job. That has been one week ago today and we have not been disappointed. The surgery went well. We have been to my wife s local eye Doctor for a follow up and one more tomorrow. Next Week she will have second eys done and we are sure it will be good also. Thank You to Montgomery Lasik and Eye Care. Whitfield Hospital and Dr Green s Demopolis Office for the Great Work.

I had a 2:30 appointment and after waiting 45 minutes I had to leave since I have other things…read moregoing on. It is a shame that many medical businesses do not respect the customers time. I assure you that if people came 45+ minutes late for their appointment that they wouldn't tolerate it. I expect to be seen within 30 minutes of my appointment, and I do not think this is unreasonable.

The staff is very unprofessional . The wait time is ridiculous. I scheduled an appointment for 4…read morebut was not seen until 5 . The staff socialize more than they are helping customers .

The Schaeffer Eye Center in Montgomery is the best place to go for eye exams, glasses,…read moreContacts...everything! They have a marvelous staff and Doctor. They all are so caring and professional in attitudes and dress! My wait time was about 15 minutes, not bad at all! They are the nicest people you would ever want to meet.....and the coffee is good too!