I went to Zumiez At mall Of America I got a Cool Looking Hoodie which I Liked Great Store and Nice…read moreEmployees there I recommended This Store I'll stop by again to buy more hoodies there.

So we recently purchased a few items for my kids and myself since half of the winter clothing was…read more50% off and it's not true . Purchased a jacket sticker price was already 119.00 with the 50% off and when I removed that sticker original price was $139.00 how is 50% off from $139 makes it $119????? Either I'm not good at math or am I missing something??What a joke will never purchase clothing from here again

Great Shop - Best in the Twin Cities by far. They know both Rec and Race skiing! The boot fitting…read moreis next level, and they have a great assortment of product from all the major manufactures.

Got my skis serviced. Went really well. There was a staff member named Oliver who was very helpful…read more Solid customer service.

I didn't bring a bike in or buy a bike, but my jogging stroller broke and the only parts I could…read morefind to fix it online were bike parts, so I decided to give them a try instead of waiting a week for the parts to arrive. I took a nut and safety washer in to see if they had parts for purchase. The gentleman went in the back, brought me a safety washer and spent time with two other guys searching for a locking nut that matched the one I had. They spent about 8 minutes huddled back there searching. He came back and was so apologetic about not being able to find one to GIVE me. They didn't charge me for the part they did give me and were going to give me the other for free too. Now, these are tiny parts and don't expect this obviously.. but the fact that these guys went above and beyond for something so small was amazing and the best customer service I've had anywhere in a long time. If I didn't have babies and I did ride, I'd be buying my bike and bringing my bike in to this place for service. Thanks guys.

It's not just a bike shop, it's a lifestyle. I've been going there for a few years and consistently…read moreget great service that meets me from whence I come - no jargon, no buzzy features, just solid advice and work. My daughter just bought a sweet mtb and the manager Jay has been really helpful in getting us going and it's so reassuring going forward that we'll get the help we need when we need it.

Pure Hockey had a great Bauer sale, so we ordered new skates. When the box arrived... it contained…read moreexactly one skate. Not a pair. Just a lonely right skate sitting in the box. Basic shoe-sales 101: someone should probably check that two shoes made it into the box and not leave one on display. To their credit, once we let them know, customer service fixed it right away. They shipped a full replacement pair immediately and simply asked us to drop the solo skate back in the mail. A funny mishap, but they handled it quickly and professionally. 4 stars.

I went to pure hockey to buy skates for my 10 yr old. they said he should definitely be in a size…read more4. he skated on them twice and said they were too big. we asked 3 other places. all confirmed he should be in a size 3. I went to pure hockey to return the skates. they will only give store credit. while I understand why with returns, I was returning these due to employee incompetence. how can you be a full size off? they refused to refund my money. I called customer service. same response. avoid this place at all costs. this also means they lost out on 8 years of business. no business sense, incompetence and horrible customer experience. GO ELSEWHERE

If you like local high school sports, they actually have quite a good selection. It's a modest…read morestore, but what they have, they have good quality of.

Went in to get names printed on the backs of our team jerseys and got great, personal service from…read morethe team at Saint Mane. Justin was very friendly, helpful and enthusiastic about his services and everything was explained to me as I had never had to do this before. The work was done on time and when I went to pick up my order, another gentleman there was kind enough to give my 3 yr old a hockey puck! Thanks for making it a pleasurable experience.

What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

We have purchased ski equipment and ski gear from Hoigarrd's for many years including all new ski…read moreequipment for our almost 14 year old this year. My son was finally able to ski yesterday with my husband after being medically sidelined for a couple weeks. Anyway, they were on the ski lift after their third run when my son/husband noticed my son's skis were chunking apart all along both skis. My son had not crashed. My son is an advanced but cautious skier and with my husband the entire time. They were at Wild Mountain doing first season runs. Nothing wild about it. Anyway, when they returned I took the skis in as clearly there was a product issue. I was greeted by John in the ski department. I was, undoubtably, frustrated as my son had ski plans for today and starts school ski club Friday. John made a rude comment about me being frustrated and how "kids banging their skis together cause that kind of damage" that immediately put me on defense. My husband and son arrived at 10:45am and I had received a text about the skis falling apart by noon. I again repeated that they had only completed three runs and asked how that was possible my son damaged the skis. John continued to blame my son for the damage. Now my husband is a life long skier, I took skiing up as an adult, and if anyone should have damage to skis it should be me. My husband was floored as to cause as he has never seen skis do this. The manager was brought in and agreed to take the skis back, replace them and bind them (thank you) but that is where the only positive customer service ended. John came back to have me sign a release for mounting and kept going on needing to talk to my son about knocking his skis together (because that is what happened in his opinion) and would not let it go, again and again, even after I again stated this was noted after three runs, first season runs, at Wild. I finally asked John if the entire interaction would have been the same had my husband been standing there instead of me. John continued on. The manager stepped in and told John to give it a rest and he still didn't want to stop. I appreciate the quick turn around help from the manager but the front facing customer service was horrific. Hoigaard's lost a customer last night.

Great place go get new equipment or good quality used equipment for reasonable prices. Employees…read moreare very knowledgeable so don't be afraid to ask questions.

just amazing got a skateboard for $20 and nice soccer shoes that only had one bad lace that was…read morealso $20

I did a return today and the gal was quick and efficient. I appreciated her efforts. Greeted right…read moreas I walked thru the doors.

I went to Dick's with my 16 year old grandson to buy some fishing lures. As the store seems to…read morespecialize mostly in clothing I didn't expected much but it was close to my house. They actually have a fairly decent selection of fishing gear. There was no service or anyone who seemed available to help. This seems a common complaint Check out was slow. I find shopping at Dick's a bit depressing as there is a notable lack of knowledgeable service. There is plenty of parking however and the location is convenient.