I was quoted $3.75 for a men's cotton dress shirt to be laundered and pressed. I was then charged…read more$8! I don't like "interpretive" pricing.

I've been going to this cleaners about two years now. And I find the owner, very courteous and…read morerespectful. However, I'm beginning to notice quality issues with cleaning services. I've actually had items ruined, discolored as if bleached by mistake. While the owner is certainly willing to work with you there's no recovery when you have outfits that are bleached or massively discolored so I've ceased taking any quality items to them. I wouldn't take anything more than denim and that's if you don't mind getting them bleached. It appears there are lesser skilled people now performing cleaning services that I wouldn't trust anymore. Beware!

I've been their client for the last two years. After having experiences with other laundry…read morecompanies, who did not make sure my clothes were completely cleaned, I reached out to this kind family's business. They are fabulous! My clothes are always clean, snell great, and the price is fabulous! The family is very kind and welcoming. You truly feel their hospitality upon arrival. You know that you know the work is done honestly! One circumstance occurred when my storage unit was flooded and all of my winter clothes were moldy and smelled horrible! They were absolutely beautiful after they were brought here! I almost cried, I was so grateful! Don't underestimate the franchise name, this is an honest family business. They truly care about you!

The owners are super nice and provide great customer service. I only used pressing service and the…read moreturn around time was only a few hours.

Very kind owners, great service and while I've never asked for anything rushed, they have always…read morebeen on time for me. When I bring my king duvet in to get cleaned, I appreciate the bags they put it in when I pick it up!

I bought a dress online. Cute but a tad bit too long. Brought it here and they did a good enough…read morejob, charging me $25. I loved the dress so much that I got the same dress in a different color. Brough it here again to be shortened and this time I was charged $35. 1.5-month difference, 40% price increase. Hmmmmm....

Whitlock Cleaners is great! I have had my comforters done,…read morewedding dresses cleaned, and all of my dry cleaning done. They're so nice. Everything is always on time or early. I recommend Whitlock cleaners completely.

Used to my go to place and now with the new ownership, the attitude has gone downhill. They…read moreovercharged me and dry cleaned the clothes that the previous owners have been doing laundry on for years. And when I brought it up, got a shut down attitude from them. I have to find a new laundry place now.

Great service, prices & turnaround timelines…read more The service is very friendly & welcoming, as the employees engage with their customers to ensure what you need & what you get is on the same page. While I was staying in the area, I brought my office attire here & the cleaning & freshness reset was appreciated. The drop-off & pick-up process is seamless & with very good prices - especially for specialty items. My down comforter was cleaned & returned to me in almost a brand-new fashion. Although I didn't utilize the service, they offer alterations here as well.

I began using this dry cleaner in 2013. I relocated out of state for 3 years, as soon as I returned…read moreto Atlanta, I resumed my business relationship with this awesome place of business. I absolutely love this place. The owners are so sweet, patient, friendly, and always kind and happy! I bring in "projects" All the time for alterations and cleaning, and the owner will doubt its fixable ---while I always tell her--I know you got this! She has never failed me once! My things are always perfect--from the alterations to the thorough cleaning to the fresh scent of my items upon pick up. I actually live a little ways from them now yet--it is still worth it to continue to use them and ONLY them I highly recommend them for any and everything you need cleaned or altered.

I've done business with them for 6 years long before this new owner. They damaged an expensive…read morepair of pants I'd worn twice purchased at a high end store. I took the pants back to them to see the chemical quarter size burn on the side of the pants. I asked to speak with the owner - he called me the next day but accused me of damaging my pants. He said his notes in his file that his employee made - said there was damaged when they were received. When I told him no way because these are pants worn to the office snd are not used to clean house. When I asked why wasn't I called if they saw the damage especially since it was so profound and a chemical burn- he said it was not his policy - he was rude, and accusatory. He then said dry clean items are washed! I told him I did not want my clothing washed ! I bring them to the dry cleaners to be dry cleaned. This was the 2nd time their customer service has been unfriendly, rude and unprofessional. The 1st time was when I asked the manager about a new employee's overcharging for 4 items. She was arrogant, and rude. I thought she just had a bad day. I've done business with this cleaners for more 6 years but no more. They don't take responsibility for their mistakes and their customer service and care is arrogant. I've spent a lot of money at this business on a monthly basis - but no more - if they paid for the pants -it would have been 1/12 of what I send with them annually. You've been warned. Beware !

Outstanding Service at Signature Cleaners!…read more I've been a loyal customer of Signature Cleaners on Roswell Road for 8 years, and it's all thanks to Wendy. She always greets me with a smile, remembers my orders, and makes me feel like family. Whether it's cleaning or alterations, their work is exceptional. Wendy's warm, personal service is the main reason I keep coming back. Great Value and I Highly recommend!

We've been using this service for about 5 months now and it's been invaluable to me as far as time…read moreand sanity saves not having to sort and fold clothes. After going back to work from maternity leave, clothes were always piled up in the laundry room after washing /drying for a family of four and we grew tired of that. The clothes smell good when they come back and expertly folded. Customer service has always answered our questions although I wish they communicated better with like what the schedule is for minor holidays and let you know up front what the detergent options are versus us having to ask about it.

Do not use this company. Zero stars. This Company is unprofessional and unreliable. Extremely high…read moreprinting by 25% over the going pricing for shirts in market. They no showed to pick up on four dates when I needed my suits dry cleaned. They have absolutely no customer service. They failed on three points: my dry cleaning was returned late, the clothing smelled like chemicals, and my shirt creases were off set & not centered.

They laughed in my face when I asked if they could help me with an alteration. I needed a…read morebridesmaids dress taken out a bit for a wedding. I've had this done twice at other places and know exactly how they do it. They said they don't do that. Didn't ask me to try on the dress to see how much needs altering, didn't ask me how soon I needed it. If you can't do something, you should definitely take the time to explain why to the customer and offer other suggestions. They literally told me to go find someone else. Time alterations used to be my go-to alterations place in the area. I've been in 7 weddings and had all bridesmaids dresses altered here. I cannot believe the unprofessional attitude towards me, a loyal customer that's referred at least 3 close friends to them. I am done with this establishment.

Great job with alterations for my slacks and maxi dresses. They even did a great job altering a…read morepair of leather pants. Their prices are comparable to other alteration businesses. You can have them fit you or already have the clothes marked/pinned where you want them cut. The turnaround is fast. I took a dress on a Monday and it was ready as promised by Friday. The quality meets my standards. The customer service is friendly. The location is conveniently located off highway 75N and easy to find in a shopping plaza with free parking. I recommend this business for alterations.