I went to get a tragus piercing switched out at 6:15 PM (which would taken 5 minutes). Saturday…read morehours are posted (online & on the door) until 7, but they were closed when I arrived. Called the store, no one answered.

His name I don't know, he wears a snap back. Horrible customer service from him, the tattoo that my…read morepartner and I requested was less than the size of a dime. Combative from the start, told my partner the tattoo Inspo they showed them was photoshopped... it was my real life friend had that tattooed on them. Super disrespectful and his only tattoos are thick lined and full black. The fact that we were both girls probably hurt his ego too. I hope you drop him as an artist. Please don't come here as a customer.

I wanted a tattoo and it was spur of the moment. Dave was able to schedule me right away. I was…read morevery happy with my tattoo. The shop is clean, easy to get too and extremely friendly. I would highly recommend this shop if you are looking for some new ink or to get a touch up. Thanks again. Warm Wishes, Laverne

so first things off, i went in for a septum piercing. everything was fine he explained the whole…read moreprocess and when he clamped my nose and starting putting the needle through he dropped the needle. the guy wouldn't stop moving so fast instead of taking his time with things. the needle went through and dropped started making my nose bleed a lot. following up he tried again and apologized for that happening and said that's never happened before. he clamped it without checking to see if it straight. i even asked him are you sure it's clamped right and said he's got it don't worry. so i let him pierce me again. i look in the mirror and the septum is very crooked. i'm not pleased abt this. he took my septum out i got my money back. next time when something happens like that make sure u check to see if the piercing is centered. i will not be coming back here. and maybe slow down ur pace a bit if u messed up the first time

My little sister and her friend came in for matching tattoos on Saturday, and unfortunately the…read moreexperience was awful from start to finish. Toby was the artist for my sister's friend, and the tattoo she left with speaks for itself. The line work is uneven, shaky, and poorly executed, especially for such a small and simple design. I am someone who is covered with tattoos myself and have worked with many of apprentices - There's really no excuse for a butterfly outline to look this rough. Especially from someone who claims to have been doing this for 25 years. Beyond the tattoo itself, the professionalism was even more concerning. From the moment we walked in, Toby made both girls and myself visibly uncomfortable. Im very easy going and normally let things go.. But this guy was rude, judgmental, wildly inappropriate, and out of line the entire time. At one point I stepped away briefly to check on my sister, and during that short time he apparently said things that made her friend feel uneasy enough that she brought it up to me immediately afterward. I'm intentionally not repeating the comments he made here because they were very graphic and not something I feel comfortable posting in detail on Google. Things that should not have been said to a freshly 18 year old girl. This was our first experience at this shop, and it will absolutely be our last. A tattoo is permanent. People should be able to trust both the quality of the work and the professionalism of the artist, especially younger clients coming in for something meaningful and simple. Unfortunately, we got neither. I would strongly recommend doing your research before booking here, particularly with Toby.

Kristin did a blue dragonfly memorial tattoo for me in honor of my aunt who passed away almost a…read moredecade ago. It's exactly how I wanted it, and Kristin made sure I was fully comfortable, everything was sanitized well, and the music was poppin'. Next time I'm in Delaware visiting family, I'll definitely be returning and requesting Kristin!

Had such a great time here with getting my first tattoo at this location. Buz was my artist and I…read morehave to say he was the fucking best!!! He did an amazing job with the crazy idea I wanted and kept the session super comfortable and very easy going! He is someone I'd definitely recommend! The shop, beautiful inside! I didn't want to leave that part out! Super clean and I really appreciate that!!! So, Thank you!

There is no way to describe the work this young eager artist did for me, but Mariam was sweet, fun…read moreand damn it she is a master in the making. Chris is definitely gathering a squad of outstanding artists in this shop and it shows his legacy is forming as we speak. This is by far my favorite tattoo(photos to come after healing) and my favorite experience to date. All the paperwork is electronic, and the appointment was smooth as heck! Katie hooked my best friend up(also pictures to come it was a crazy cover-up) and will be working with me and my sister in the near future as well. She is a peach too! This is one of those rare times where everything just fell into place from the drawing to the pain! If i could give them a 10 star review I would. The shop is clean, and the parking IS FREE IN A PRIVATE LOT! Even close enough to Maryland where you could walk into Delaware. And plenty of food and drink surround the place. Call for appointments, email hell just save up and walk in. This place is sure to please the masses! I can't wait to come back again and again.

Dulce helped me achieve the look I wanted for my wedding. Adding tattoos to complement my wedding…read moredress was the assignment, and she surpassed my wildest hopes!!!

Judi is absolutely extraordinary. Her talent is mind blowing! She has been working on sleeves for…read moreme and I cannot tell you how amazing it has been working with her. She saw my vision and made it come to life! I'm honored to wear her work. The entire staff is professional and courteous. They always make me feel welcome and at home when I am there. I look forward to every session and dread the day I run of skin to ink!

Couldn't be any better of an artist or person to deal with and get tattooed by. For the price and…read morequality of work and treatment you get you can't find any better business for tattoos in Chester or Lancaster county. 10000% will always recommend Jeanna to anyone for any style of tattoo. very respectful, very professional , and more than anything very friendly and treats you more than the best. Very laid back vibe in the shop and over text, always responds, and makes sure client comes first. If you want to meet an amazing human being and get the best quality tattoo go to Illuminated Tattoo Studio.

Buyers beware! Illuminated tattoo studio is stealing people money because Jeanna Bissinger is not a…read morereal artist. Instead she is forcing people to put undesirable permanent tattoos on their body. I gave her $100 deposit to draw something for me and I didn't like it. We originally agreed on two tattoos so I said the deposit should go to the second tattoo because I didn't like her design. Jeanna tells me I was rude and that she was keeping my money and cancelled the appointment and then blocked me. This is how a businesswoman acts? Forcing somebody to put a shit tattoo on their body. I didn't not like the design! That she supposedly came up with when really she took two pictures I sent as inspiration and put them together. She didn't draw or make anything up on her own. Instead of being honorable and working with me she stole my money! I would NOT recommend this business because they are not reputable! @illuminatedtattoosudio Jeanna Bissinger

Very clean and thorough with care instructions. Fit me in for same day appt. Jesse did a great job!read more

I went here to get my first tattoo back in college. Even though it was the simplest of simple…read moretattoos, Rob still made me feel very at home and welcome. He allayed my anxiety by explaining the whole process and talking through each step as we went along. The studio was impeccably clean. I am really proud to have a piece done by Rob (even though I get to choose who sees it!)

My 17 year old wanted a tattoo for her birthday. I looked up local places. This one came up. As we…read morewent in Sue greeted us answered questions along with another gentleman. Gave my baby her first tattoo. She kept making sure she was ok, explained everything and she's hilarious. Very kind and made us comfortable. Her first experience was a great one. Thank you so much Sue we will be booking you in the future.