My roommate scheduled an appointment for a 3 room pet solution cleaning, as his cats have peed on…read moreour carpets. The scheduling process was quick and easy. The pricing was very reasonable and the cleaners arrived on time and were courteous. However, the service we received was not to my satisfaction. While the carpets certainly did LOOK better, the smell of cat urine was WORSE. A cursory internet search will tell you NOT to use steam cleaners on cat pee, because the heat from the steam actually causes the proteins in the urine to bind permanently to the synthetic carpet fibers. Shame on us for not doing that research prior to contacting Baltimore Steam Cleaners... But you would think professional carpet cleaners, who advertise "Pet Solutions," would know better. Unfortunately, our only option at this point is to rip up the carpets. Also, they said they would take care of moving the furniture, but less than half of the furniture was actually moved. The rest they cleaned around. I would have been happy to move things out of those rooms ahead of time, but we were assured that they would take care of it.

I submitted an inquiry about upholstery cleaning on the BSC website and got a call back in less…read morethan 12 hours. The owners, Dan and Tim, scheduled my furniture cleaning at a time that was convenient for me. They were professional and did a wonderful job cleaning my couch for a very reasonable price. I will definitely be calling them again and would recommend their company to friends and family.

We used Baltimore Carpet Repair to clean our son's basement before the sale of his house. They…read morewere SO accommodating and willing to work with us on a rushed timeline. Nothing seems to fluster Juli and she took care of our carpet cleaning and in a very timely manner, working around other's schedules. The carpet looks great, almost as good as new, after tenants and hard use. We were very pleased and it is nice to support a family run company. I would highly recommend BCR, you won't regret it. Liz

I have used Baltimore Home Services several times and am extremely satisfied with their work. Wll…read morecame and checked work we needed done, they sent an estimate which was really reasonable and the work was done quickly and efficiently. will recommend their handyman service to anyone.x

We bought a condo from a pet owner. Naturally we needed someone to come in and do major work on the…read morecarpet. Off all the responses we received from potential cleaning services, Dodge the Job seemed most in-line with what we were looking for, so we booked them to come clean two carpets and a large rug. Dodge the Job was prompt, courteous, and professional. They sent me information about what they needed before sending an invoice, they communicated with me leading up to the cleaning day, and, once on site, they explained to me the process they were going through (including how long they would take to clean, how long we'd need to wait until they dried, and what could help accelerate this process). Although the previous owner said he'd had the place cleaned before the final walk-through, Dodge the Job immediately knew that the previous owner had a dog just based on the condition of the environment. They did a good job cleaning the carpet and the rug (which had flood stains from our previous apartment) looked almost new. If I ever need our place cleaned, I'll definitely be contacting Dodge the Job (and be recommending them to folks in Maryland & DC).

Rapid response time. They were flexible to accommodate a last minute change in appointment time. On…read morethe day of, they arrived right on time and finished the job earlier than expected. They did an excellent job, cleaned the apartment, refrigerator and windows, leaving everywhere fresh and clean! I will definitely be using them again!

Be aware that the price quoted over the phone is not what you will pay once the tech gets to your…read morehouse, plan on almost triple. $69 went to $189 if I wanted cleansers and spot removal. I'm not sure anyone would pay for professional cleaning if it didn't include spot removal and cleansers, just cold water and suction. Also, my service was rescheduled 4 times within 2 days, including the day of service start time delayed 2.5 hours. Frustrating. The tech explained that he was just contracting with the company and didn't know what they told us nor why they would not have discussed the needed higher price levels, nor could he control the schedule. Ugh. Here's hoping the carpet looks good tomorrow once it's dry.

KLEENGREEN AND PROSERVICES ARE FRAUDS AND USE BAIT AND SWITCH TACTICS ON THE ELDERLY. I scheduled…read morethem to clean my chimney. The price quoted on the phone was $99. When the person gets here, he says there's an additional cost of $99 for the inspection. I agree. He goes outside, comes back and shows me pictures of "my chimney" which he says is totally clogged and dangerous because you can't see any light inside. Now, the cost to clean goes to $499 + the inspection. The real kicker is that I watched him go across the street and deliver the same message to my neighbor while NEVER going on the roof!!!! The $99 service went to $613 and hours later, I still don't have the pictures I requested. Additionally, the receipt says Pro Services and they would charge an additional 8% for credit card usage. I called back to the KleenGreen number I booked with. They said Pro Services was their sister company and they had no explanation for any of this. GREENCLEAN DID A BAIT AND SWITCH AND WOULDN'T TAKE RESPONSIBILITY FOR ANY OF THIS. They also made no efforts to correct any of this scam.

This company is the real deal. They gave me an estimate and I discussed my concerns with them and…read morethey were very honest and professional. My house is by far the whitest on the block. They have amazing attention to detail and actually tell you when you don't need something. They won me as a client. Thank you! I will recommend you to everyone I know!

Amazing work and excellent customer service. Our carpet looks great. We will be using this business…read moreand referring to all family and friends.

Highly recommended! Jim was a true professional. He explained all the issues with the carpet and…read moreknew the exact solutions to solve them. He takes great care and pride in his work and doesn't stop until everything is done right. My carpets and kitchen floor look amazing. The price is great and you definitely get your money's worth. And I love to support small local businesses! Call him today, you won't regret it!

Maybe it's me?!?! (Doubt it). But I don't see Elite Cleaners of America service conducive with a…read more 5, 4, or 3 star business rating. Here's why: 1. Tech Arrived 45m-60m late, no advance notice. 2. Tech Did not come prepared with own tools for the job. 3. Techs clean up effort was mediocre afterward. 4. Tech did not practice safe work habits. 5. Tech did not nail gutter guards to edifice. 6. Tech left knowing that his job was incomplete. I was really conflicted about writing a bad review as he seemed like a nice guy, but personality only takes you but so far. Most times a job well done is all it takes. Even if your main objective is looking to "save money" I would not call this business for a gutter cleaning and/or gutter guard installation. Based on the phone conversation I was expecting a professional. What arrived, was a novice. I walked away unsatisfied with his work and service. I should have gone with the other guy. At the time he just seemed a little "pricey". Lesson learned!! .

I had my deck and front of my house pressure washed by Elite, using a Living Social Deal. I had…read morenever had my house cleaned before, but I was impressed by their service. The appt was easy to make, they followed up with a reminder. The person who did the work was very efficient, courteous and thorough. I did need to pay extra for chemicals to remove the mold and mildew, but it was worth it - it worked very well. The house and deck look great! I would definitely use them again. (I am reserving the last star since I really don't have a comparison, but they really did a great job!) Mary C. Columbia, MD

Keeping not to turn off lights. Do not take trash out leave on back door. There not cleaning but…read morebraking glass they. Can not load dishes leave glass alone,

Do NOT waste your money here. Not sure how 3 cleaning people can show up and leave with doing…read moreVERY.... and I mean VERY little cleaning. Just.. Don't. These guys are horrible. Try a service like Maid OK. Much more competent company.