Im moving & needed my carpets shampooed & booked on line with Oxi Fresh, i booked it for 8:00am & Patrick was very nice & on time, he explained everything & asked if i had questions, he went to work & probably finished under 90 mins & the carpet wasn't super wet & dried pretty quick, i would recommend this company & Patrick.... read more

Made appt months ago. Person was late so I called 800 number to find out this guy is out on back surgery. No call to me to let me know. I had prepped house for 2 hrs getting everything off floor and took time off work. This same guy flaked on us 3 yrs ago and never called us back. Never again. Very poor. read more

Joe is always on time and does a great job no matter how much I have him do ! Highly recommend him and his service as I have been using going on 4 yrs now ! read more

This company did an amazing work. I was completely impressed with their professionalism and customer service.

Set up my appointment all online. The gentleman that came out was super helpful and gave me all the tips for keeping my carpets clean and protected. I loved that their machine wasn't a huge thing with a bunch of water. It was fast and they dried in an hour !! Super stoked on how great my carpets looked. I'll be recommending and telling all my friends and fam! read more

The communication was clear from the beginning. The process to schedule an appt. was seamless. I had all my questions answered in advance. They called prior to arrival which I very much appreciated. Carpet looks great, still waiting for it to dry completely as the weather has been damp and rainy which may have slowed drying time. Quoted an hour which may have been a little ambitious? Will be recommending their service to friends and calling them back to clean the rest of our carpets in the near future! Friendly and courteous! read more

Joe cleaned my gigantic couch on 4/26/19. Nicest guy ever. He did some really deep cleaning and got out the cat barf stain that I thought was going to be there forever due to enzymes/whatever else gross stuff have in their guts, lol. He also got out some weird kind of sap/resin black sticky dots that we never could figure out where they came from. I've had my couch cleaned two previous times and they were not able to get out those sticky black stains. Joe is a miracle worker! I swear my couch is now a slightly different color (was kind of a tan, is now a lighter mushroom color--its original color)! So embarrassing that it had gotten that dirty! But it looks BRAND NEW now. I had him put the sealer/protection/whatever on it, so hopefully that will guard against the junk my two cats, my daughter's dog, and my baby granddaughter "contribute" to my couch's exterior, lol. I am new to the Marina area and I will continue to use Joe for as long as I am here. Service does not get any better. :) read more

My husband and I were extremely pleased with the carpet cleaning from Joe the owner. We had the entire house cleaned. The living room, hallway, and three bedrooms. He was very friendly and professional. When he cleaned the floors, there was no sun, so he left his fans to help dry the floors. We highly recommend his Carpet cleaning to anyone needing a thorough job! Thank you! Joe read more

We have used oxifresh for many of the properties in monterey, pacific grove and carmel are. Joseph is always a pleasure to work with. Always takes good care of the property. I would highly recommend using them for carpet cleaning. They are very good at what they do and the product that use is always spot on. We will continue using them. read more

This was the absolute worst job. Joe was kind, and we appreciated that. But the job was done so poorly. Our carpet had large wet areas for three days (we were told a couple hours to dry). There were areas left with a brown coloring (as in dirty water?) which I then had to clean with Folex. The carpet felt stiff instead of normal (as if a solution was still in the fibers?). Our area rugs both were left with brown stains on the white fringes. Joe stopped me as I was vacuuming up before the cleaning. He said his machines would take care of the dog hair. Well, afterward I found collections of dog hair along the baseboards and on the area rugs. Obviously the machine didn't take care of the dog hair and my vacuuming beforehand would have continued to be of benefit. We had our carpet cleaned by ProDry once before and the job was great. Dried within an hour, no new discolored areas, no clumps of dog hair. No feeling of stiffness in the carpet afterward. Huge difference. We will never use OxiFresh again, and will advise others to avoid this. $200 and a mess. Sorry Joe, but it appears others have had the same bad results. Customers need to know this is not as advertised and not a professional job. read more

Great commercial work. Took care of business for a considerable price. Good job Joe!!!!!

My stepmother had Joe come out and clean the carpets in three bedrooms, she was very happy with the end result and the price. Will use again in the future read more

Great job and fresh sanitized carpets! Joe Did 2 chairs and 4 rooms. Came out spectacular. dried quick and looks like new. Thank you so much for getting my old carpets back looking brand new. I will use again and highly recommend Oxi Fresh Monterey to everyone we know. Give them a try!!! read more

Just had my carpets cleaned preparing for a move out inspection. The carpet cleaning was very professionally done and was completed quite quickly. I had two rooms done. Service was great and would highly recommend! read more

I found this company through Google and depended on the positive reviews on Google and my expectations were very much exceeded. I called on Thursday afternoon and scheduled the cleaning for Friday morning at 8 am. Joseph, the co-partner gave us a 30 minute call ahead to let us know he was on his way. He arrived right on time at 8 am. Brand new vehicle with very new equipment. No gigantic hoses that drag from the vehicle along the sidewalk and along walls and no loud generators. He didn't have to use more than 2 gallons of water. He was very knowledgeable about the product and he spent the time getting the carpets cleaned properly. They turned out better than when we moved in. We have pets and it smells like no pets live here. It is amazing. I just wanted to say thank you Joseph for your kind hospitality and taking the time to really get the carpets cleaned. Job well done!! read more

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Joe was the most personable in-home service professional I have ever dealt with. He was so much more concerned about doing the job well than just getting in and getting out. We are absolutely delighted with the results. Three rugs and a large sectional that our dog had claimed for her own have now been restored to their original odor and stain free condition. Now when you enter our home, you smell fresh rather than dog. Yes, we gave the dog a bath as well and have now established new boundaries with her. I would recommend this company to anyone who needs their carpets, rugs or upholstered furniture refreshed and restored. read more

Took hours upon hours for our carpets to dry. Feel like we overpaid for a service that didn't match what is advertised.

Jon came over and checked out the area to be cleaned and knocked it out pretty quick. They don't use much water, so the carpet isn't soaking wet when they leave. The carpets look great, dry time is quicker, service was perfect. Highly recommended! read more

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Joe was early for our appointment. Very polite, clean and respectful. We walked through my expectations before and after. Our home was left immaculate. Outstanding job by Joe and his TEAM! What a relief to have my home so clean and smelling fresh after being stuck at home for over a year. I got my house back to prepandemic days. A sense of normalcy. I highly recommend Joe and his team. My neighbor across the street is having joe clean her house today! read more

Joe is a great guy. Honest and really has some great integrity. Our job turned out to be a larger job than he expected. He set our expectations and stretched the job over a couple days. From carpets to(two levels) and multiple coaches, he did a fabulous job. We will use him again. Plus he is just a really nice guy. It was a pleasure. read more

Booked them to clean our carpets over 3 weeks in advance. Cleaning date was critical (scheduled between our move out and new people move in). We got a call late afternoon the day before they were supposed to come telling us they would not be able to clean our carpets. We asked about other times trying to be as flexible as possible. It turns out they got a bigger job, and didn't care about us. We are now scrambling to get someone else to clean our carpets. I recommend avoiding this company, they don't seem to care about customer service. read more

Yes great job! The technician was timely, effective and very courteous. I want to recognize them as the best We have used to clean our carpets and upholstery read more

I had an attic carpet to clean--it was a tricky space as it had a very low ceiling and crawl spaces, all with carpet that needed shampoo and deodorizer. I used their easy online scheduling link on their website. It was a Sunday night and I was able to get an appt scheduled and confirmed for the next morning at 8am. That was impressively quick and convenient. The owner showed up, on time and with excellent customer service. He worked diligently on the carpet. It didn't take long, but it was clear that he worked effectively as the carpet was clean and smelled fresh when he was done. I would definitely use this company again. The personal service, quality of the work and the ease in scheduling were all excellent. read more

I wish I could give 10 stars!!! Joesph is the best!!! White carpets in Pebble Beach are no easy task! They came out beautifully!!! Details, professionalism, and great personality too?? I am doing a happy dance here!! Thank you so much!!! Salli read more

Joseph did a fabulous job getting car grease off my tan couch (yes, the teenage boys are still alive). He also did a great job on my light area rug. He was not only professional and competent, but he has incredible life experiences and was a wealth of information regarding everything from interior decorating to travel to foreign countries. What an unexpected bonus! Oxi Fresh uses eco-friendly products that work very well. I would absolutely recommend them for your cleaning needs. Thanks, Joseph! read more

My gross couch was stained and smelling terrible. It looks and smells brand new. Excellent service. Thank you!

I contacted OxiFresh based on very positive Yelp reviews and I was not disappointed. Our technician Gerald was very prompt, courteous and helpful (I wasn't told prior to the appointment that we should move furniture and other items ourselves, so he helped me with that), and he paid careful attention to the trouble spots on our carpet and in general seemed eager to do the job well. The carpet looks great, and he indicated that if any stains return we can call and they'll come back to take care of them at no charge. One comment I have for the company is that when I made my appointment, they didn't mention about the need to move items out of the room ourselves, and they didn't tell me to vacuum prior to the cleaning (I had assumed the technician's first step would be to vacuum). It would be helpful to clearly tell customers what they need to do to prepare. Perhaps this could be more obvious in the confirmation email, and the person who sets up the appointment could mention to look for that info in the email. I didn't notice it in the confirmation email I received until I went back and looked at it right before submitting my review! read more

Oxi Fresh had great reviews and I like the fact that they use a new technology with less water to clean the carpets. So I called to make an appointment and spoke with Lisa who was nice and super fun to talk to. She fit me in within just a few days which was great! Joseph called 1/2 hr. before our appointment to confirm & showed up on the dot. We walked through the house to look at the carpets first and then he got started. He explained the process as he went along & we had a fun time conversing about other things as well. Before he left he saw a tiny red spot on the carpet (invisible to me) that he just couldn't leave so he got out the spot remover and went at it until it was gone. The carpets looked and smelled new. It was amazing! Beginning to end this was a great experience! I won't hesitate to call them again and refer them to others. read more

I don't think I can say enough great things about this company or the nice man that came to clean our carpets, but I'm certainly going to try! Firstly, when I called for a quote and to schedule the appointment, the lady that answered the phone was very polite and answered all my questions thoroughly, which is always nice! Joseph is the name of the man who cleaned our carpets. He was scheduled to come at 8am. He called at 7:30 to confirm and arrived exactly at 8. I can't stress enough how important that is to me! I think being late is incredibly inconsiderate and I REALLY appreciated his punctuality. In addition to having our carpets cleaned, we also wanted some mildew removed from our shower. He started with the shower so that just in case he ended up tracking anything out onto the carpets, they weren't already clean. He tried remove it at first with his green cleaners, but unfortunately the mildew was resistant. He ran home quickly to get a bleach based cleaner, but before doing so he made sure to get my permission to use a non green cleaner, which I was totally fine with for that particular job. Joseph SCRUBBED and I mean SCRUBBED that shower for a LONG time and while the mildew still didn't completely come out, it definitely looked much better and I felt mostly satisfied with the result. However, Joseph wasn't satisfied and therefore didn't charge me. I was astounded really, because of the amount of time and effort he put forth in cleaning the shower. GREAT customer service. Being young and living in Monterey doesn't leave much in the wallet, so I very much appreciated the break. He was very careful about making sure he didn't track any bleach out of the bathroom and cleaned up after himself very well. The carpet cleaning process was very quick and used only 2 gallons of water which is awesome!! The carpets look probably better than they did before we moved in and they feel soooo nice!! We had him deodorize one smelly room that housed our old roommate who seemed to be allergic to cleaning and therefore left behind a very smelly situation. You'd never know that now! Whatever scent is in their deodorizer smells fabulous and isn't overwhelming. Joseph told me that the next few times I vacuum it will pull the scent back out of the carpet leaving it smelling wonderful time and time again! Overall, I was highly impressed with the products, but even more so with the quality and speed of Joseph's work. Many kudos and thanks to him and the company. I will definitely be using them again the next time I need something deep cleaned. I hope your business thrives and I will absolutely recommend to anyone I know needing cleaning services! read more

Great company! Jon called about 10 minutes before arrival to confirm details & arrived on time to scotch guard my couch. He took his time and made sure that every inch was covered! He explained the process to me & I love that all the products they use are so eco friendly with minimal water use. I will absolutely be using Jon again for any future carpet cleaning or scotch guarding needs! read more

Fantastic! If you have carpet(s) YOU MUST try Oxi-Fresh!! The carpets in the house are at least 15 years old. They look, smell and feel great! In addition, Jon from Oxi-Fresh did (2) area carpets and a runner that I have on hardwood floors and they are sparkling! Jon called me one hour in advance to appointment then arrived on time for appointment. Jon was professional, neat, quiet and very helpful with questions I had. I am going to have the hardwood floors done next. All products are pet and child friendly and the price is fantastic! I hope this helps you to call, because I am very happy!! read more

The premise that you can clean carpets without using water is dubious, at best. After Joe from Oxi Clean was finished, the carpet looked dirtier than when he started. I immediately went out, rented a Rug Doctor and proceeded to ACTUALLY clean the carpet ! All the stains Joe said were "too deep" or "sun stains" came right out !! Joe made an appointment to come back which he never kept. He basically did the least amount of work he could then offered more "spray" as opposed to actually cleaning the carpet when he saw my displeasure. Oxi Clean basically sprays "spot shot" all over your carpet a tries to hide dark spots without actually removing the dirt. Rent a Rug Doctor after the con artist is finished and you will be as disgusted as I was. Bucket after bucket of filthy water AFTER Joe was finished "CLEANING" was what I got. YOU HAVE BEEN WARNED. read more

We are so happy with this company. They quickly gave us a fair quote over the phone, but will also give a quote over the internet too-it's based on rooms cleaned. John showed up on time, and called right before to let me know he was on his way. He did a BEAUTIFUL job, it's been over 2 years, and with 5 pets our carpets were awful. The price was the same as quoted. No last minute charges or tack-ons! The products worked wonderfully and the carpet dried so fast. It's been two weeks now, and we still have "new" fresh smelling, bright, stain-free carpeting. We'll be using them again next year! I can't recommend them highly enough! read more

Oxy Fresh exceeded my expectations as Joe did an exceptional job getting out my dog stains that I was so bummed about and thought I had to buy a new rug. His prices were great and the service was outstanding. I highly recommend them. read more

Fast & wonderful service. Would definitely recommend to a friend! Our carpets turned out beautiful, even with 2 dogs & a baby. Looking forward to using them again. read more

I found Oxiclean for my Dad and his wife after an awful experience with another local company. They were so pleased! Cat hair, cat puke, cat pee GONE! The owners were so helpful and nice too. read more

Joseph is very professional and thorough. Our carpeting is now spotless, fresh and ready for the inlaw visit. Thank you. Marianne PB read more

Fantastic service. Extremely professional. On time, Owner did the job. Super nice. Called me before he was on his way to see if I wanted anything from Starbucks! My old furniture looks like new. Seriously, I am amazed and already asking them to come back to do more! My tile will be the next job. Reasonablly priced. Love that they are green business and local. Highly recommend this company. You can't go wrong. read more

Jon has been very professional from start to finish -- quick to respond to initial call, personable, on time. Great Customer Service. Green Business and product a definite plus, and water savings a bonus. Would definitely recommend this business, and will be using them again. read more

They did a fantastic job on our filthy carpets, I was ready to replace them and now I don't have to! Green services are a huge draw for me as I'm very aware of the water shortage in our area! Highly recommend! read more