Beachside Chem-Dry did a fantastic job! The lady who took my initial phone call was extremely…read morepolite, patient (I had a lot of questions), and informative. Star 1- Great Customer Service! They gave me a time frame of 1pm-2pm and the tech called me at 12:45pm to let me know he was on his way. Star 2 - Punctual. The tech cleaning my furniture was very efficient and polite. Star 3- Clean and friendly techs. Star 4- Efficient-my furniture looks great! When he gave me my bill I was actually happy to pay it! They have amazing pricing. You wont find another company that can beat their prices AND do a phenomenal job WITH punctual and polite staff! Star 5- Best prices ever.

They did an excellent job today. Very pleased! Friendly and efficient, I believe quality work!read more

I'm leaving this as a 3-star review because the actual carpet cleaning work was done well and I was…read morehappy with the final result. However, the customer service and overall professionalism were extremely disappointing. I hired this company to clean roughly 900 sq ft of carpet on the second floor of my home as we prepare to list it. The job itself should have been straightforward. There was a scheduling overlap where my realtor and photographer arrived during the cleaning. While I understand that wasn't ideal, my realtor immediately communicated with the cleaning team, explained the situation, and even offered to compensate them for any extra time caused by the delay. Despite that, within minutes, the cleaners became visibly frustrated and raised their voices at both my realtor and the photographer, ultimately forcing them to leave. Regardless of the miscommunication, that kind of behavior is completely unprofessional--especially after a solution had already been discussed. Unfortunately, the experience didn't improve from there. While the cleaning was ongoing, I was in a meeting and let the team know to send me the invoice, and that I would stop by shortly after they finished to review the work and make payment. After completing the job, they sent the invoice--which was fine--but then began repeatedly calling and texting me within about 20 minutes, warning that they would escalate charges if payment wasn't made immediately. To be clear, the invoice was paid in full within an hour of the job being completed. The level of urgency, pressure, and overall tone felt unnecessary and aggressive. In summary, the quality of the work was solid, but the lack of professionalism and poor customer service made this a frustrating experience. I would recommend improvements in communication and customer interaction moving forward.

My dog had a blow-out the morning after I gave him a doggy Christmas treat from PetSmart. It was…read morenot a pretty site. I used my Bissell cleaner which helped get most of it out of the carpet, but not all. I jumped on Yelp and found Chem-Dry. I called and the owner was available to come out within a few hours to clean my carpet. What a life saver! Once he arrived he explained that he would not be using my water for the cleaning, like most carpet cleaners. His company's process uses more chemicals than water. This allows the carpet to dry within a few hours. The other advantage, he explained, is that the chemicals he uses do not stay behind in the carpet. When chemicals are left in the carpet this causes the carpet to get dirty faster as the chemicals attract dirt. My carpet looked and smelled great after he finished! And the carpet dried pretty quick too. His company has a guarantee that if the stain comes back within 30 days, call them and they'll come out and clean it again. That's a pretty good deal!

So I was in a search to get the carpets at my place cleaned. Having a 3 year old and my wife's toy…read morepoodle who doesn't seem necessarily fond of using the bathroom outside wreaked havoc on my carpets. I initially chose this place because we share the same first name, which I thought was pretty cool. So we made the appointment for a Saturday, and they showed up on-time no problem. Even called my wife to let her know they were on their way. After doing a quick square-footage measurement, they quickly got to work. Now my place isn't that big, roughly 1300 sq ft. But it is upstairs and downstairs, with the stairs being carpeted as well. They were very quick, yet thorough in their work and were finished within an hour. Carpets took about another hour or two to completely dry. Zachary's Chem-Dry definitely did a stellar job, too. Virtually all of the stains were removed, included a red doggie vomit that was hidden under the sofa. I was surprised they were able to get that one out! So, if you're in the market to get those carpets cleaned, I would recommend giving Zachary's a shout. Very reasonable prices, and quick service means I will definitely be coming back.

Excellent service and communication was top notch. Very punctual too. Would recommend.read more

I requested my carpets to be cleaned in a 21x16 room to include pet treatment. The quote that came…read moreback to me was $110 plus a $30 "out of area" fee. Fair enough. Everyone can acknowledge that "carpet cleaning" includes shampooing the carpet, typically with a machine of sorts utilizing water and some sort of cleaning solution, right? Steven had his team of 3 come over, and they were very polite. This is where it gets a little weird. They spot cleaned with the bottle you can buy at dollar general and spread a bunch of scented baking soda over the carpet. The spots came out, which it wasn't very bad to begin with.... But then they vacuumed.... Then left. I'm sorry, but $140 isn't worth what I could do on my own for $20. I reached out to Steven about my frustration that the carpet wasn't cleaned, and at first he wanted to argue with me and say that what I requested was done. No, Steven, it wasn't. Steven then told us they used a Bissell turbo clean power brush pet cleaner which vacuums and cleans the carpet.... To which we sent him photo evidence of them cleaning and leaving with just a regular vacuum. I requested half my money back, which I thought was more than fair, but he refused and told me all he could do was send someone out another day to finish what I requested. Call me crazy, but I don't want to move all of my furniture, leave my dogs outside the whole time, and make sure my kid won't try to run through while they're working again. I planned for that tonight. Not tonight and another night. And planned to actually have my carpets cleaned, not just "spot cleaned" & vacuumed. I would definitely proceed with caution! UPDATE: They did refund me $70, which was nice. However, after they left, we cleaned our vacuum canister and the below picture is what was in our carpet after they "cleaned what I requested." I even asked the manager if he would be happy with paying $70 for a cleaning only for his own vacuum to pick up this much afterwards. His answer was "no" but apparently they're happy keeping my $70.

Johnny did our interior painting. He was courteous, respectful and has a strong work ethic. The…read morepainting he did came out beautifully. We will be calling him again for our next project. Definitely was a good value.

Every aspect of my experience with this young business owner was positive - from the initial…read morecontact to him completing the job - was flawless. My 25-year-old kitchen tile now looks as though new tile was laid yesterday. I could not be happier that I chose John Srabian to clean, seal and color my grout.

Prime Stone Restoration repaired an outdoor granite slab that was cracked, stained, and not sealed…read morein years. The communication beginning with an onsite quote all the way through to the final polish was superb. One has to look very closely to see where the crack was fixed. The stain is markedly better although still present, but it was not for lack of effort. Together we decided not to pursue it anymore still Carlos did not charge me for the additional trips. What integrity! Grateful to have worked with PSR and give my full endorsement.

Customer appreciation post: A shout out to a company that got it right every step of the way. We…read morehad etching and stains in our granite countertops and none of the home remedies worked. I found Juan online who incidentally also had the highest positive ratings for stone repair in Jacksonville. Long story short, you couldn't ask for a more professional, prompt and standup guy for the job. Quality of work, cleanup and overall presentation was a 10 star visit all the way. Like Comment Share

Larson has cleaned my oriental rugs twice and done an exceptional job. They are experts in their…read moreknowledge about caring for these unique rugs and protecting their condition. They pick up the rugs from my home, clean them in their facility and then return them promptly. Their prices are very reasonable for excellent quality service.

The best. Professional. My 10x14 vintage Karastan came back beautiful…read more And another rug that I bought from a dealer in Jacksonville (who had a story about her dead aunt and never having pets) that I had picked up was also cleaned. And from what I heard it was gross with urine smells -- thanks to Mr Larson the smells are all gone. Nice and clean. The nap is back. Look and feels great. Yup Larsons is the real deal. That is all he does. Much better then any "remediation" company could ever do. So happy I found him.

Personable service pick up and delivers when cleaning is complete. Will definitely recommend and…read moreuse again

Everything went great! Ava was on time and very responsive. She enjoys her work and is very…read moreefficient. I am looking forward to working with her to get my house into shape.