Guys showed up on time and ready to complete the move. Very polite crew. Finished with no damage to…read moreanything

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Massive shout out to Darrius and Jesse for their moving help today! We had a moving company…read moreabsolutely ghost us the day before (no contact whatsoever), and Darrius was able to fit us in the very next day, at a very reasonable price as well. Service and moving was great, and the guys were super nice as well, and moved everything with care. Will definitely be contacting Modern Moves for our next move!

We had a relatively small move across town with 8 pieces of furniture. Darius and Jesse did a great…read morejob. They worked quickly, carefully, and for a very reasonable price. We highly recommend Modern Moves DFW.

Fair prices, the guys all worked fast and kept everything safe during transit, and the…read morecommunication was very good between all of us. Would definitely recommend!

Everyone was nice. The manager was so kind during the schedule time! They are fast too! Highly…read morerecommended. Also good price

Amy went above and beyond in helping me pack a lot of boxes as well as helping me load a 26 ft…read moreuhaul truck full along with her helper. The help that I had scheduled for loading flaked out and didn't show. Amy and her helper bailed me out in a big way. I would not hesitate to use her again for packing and organizing.

customer service is the number one priority in a business and this owner refused to exhibit any…read morecustomer service. She took the story of one group of individuals and didn't even ask me my side or to get the facts of the situation. This business needs to outline their terms better if spots are not able to be reserved (which is standard by the way or companies clearly state in terms that they don't honor them). I said I was there at 2am and waited for a bit in line but ultimately had to leave for a bit to then return only to be yelled at by the owner and told I don't have to shop the sale if I don't like it. The owner refused to even hear my side at all and decided to listen to a group of individuals side instead. Typically if there is an issue, the patrons shopping can handle it amongst themselves without the company involvement, especially if in the terms it doesn't specify that spots can't be reserved. I also stated that I was going to text, but due to the hour I was there in line, I didn't want to send it because of how late it was. Again owner didn't actually listen to me or attempt to get my side before joining the mob against me. Poor customer service, I don't need to use the actual service to know that. Part of your job is hosting a sale effectively and showing customer service because ultimately we are also customers buying the items you place out. The owner is extremely unprofessional. Maybe you should update your terms correctly and ensure their are no gaps in it. I clearly stated I never save spots and am one to sit outside for hours but my circumstances for that day didn't allow me to do so. Saving spots is a standard thing that happens amongst people who attend sales so if you won't honor it, make sure you're clear in the terms you put out there

I hired All My Sons Moving company today. They were courteous, hardworking, polite, and just a joy…read moreto work with. The move went smoothly and I would recommend this company for your moving needs.

I have filed a Better Business Bureau report against this company. I am that upset. I will be…read moresharing to everyone I know about their deceptive sales tactics. The movers who came to do the move were excellent. Polite, professional and positive. They are true ambassadors of excellence. They moved quickly, efficiently and carefully all at once. Unfortunately, they do NOT get a bonus each time we give a good review. That was a LIE and what I was told which is what sold me on the entire EXPENSIVE move. The ONLY reason why I didn't choose a less EXPENSIVE moving company or just snag some TaskRabbit movers was BECAUSE I was told I did NOT have to tip BECAUSE the drivers earn a bonus ON MY GREAT REVIEW. So when the movers came I had bought them some bottles of water each and had a $20 bill for each for an extra lunch tip. I had NO IDEA they worked for tips until later. I was SO ASHAMED that NONE of the $990 cost for 4 mile move was NOT being shared directly with them. I thought the bonus was the sign of a great company caring for their people. It was a blatant lie. At this point they have cheated my pocketbook or the movers with this deception. How many times have these excellent workers not been given better tips because we were told we didn't have to?! I am still outraged over this weeks later. Update: I have JUST gone through the reviews! I really wish I'd seen them BEFORE I scheduled the move! I was checking out Google reviews .. which turned out to be on THEIR website.

I used this company twice within a month or so. The moves weren't the issue. The problem was that I…read morehad several expensive test meters that showed up missing. Now I'm ready to move again, approximately 2.5 years later, and I just realized that my hand tools were also missing. It's been so long, not much I can do about it now. I'm giving others a heads-up to be careful. Keep an eye on what you allow them to move, and make sure you end up with your property. There were two groups; I'm not sure whether it was the first or the second move. I don't like posting negative reviews, but I dislike others taking my property. No ma'am, I don't blame you, but one of the two groups took my stuff. I had them in a case and didn't even think to check it until I needed a meter. The container was empty. It was during the summer of 2023. I remember speaking to you. When bought, they were thousands of dollars. I found the receipt where I paid the company GoGoMovers is how I found this business.

I recently used GoGo Movers for the 4th or 5th time. That should be review enough! They are…read morewonderful to deal with: kind, dependable and so hard working. I helped a family member with movers she hired (NOT GGM) and what a contrast! Call Olga and have the guys take care of your move. They are amazing! I'll use them again!

I have used Firefighting Finest for 4 moves at this point. I would not contract with anybody else…read more Chris Salazar, Isaiah H. and Kenny are as good as it gets. They showed up on time and immediately started the move in a professional manner. They did it quickly and the things that went to storage were treated with care and stacked in a manner that eliminated getting another unit saving me money. Thank you Chris Salazar, Isaiah H. and Kenny for a job well done. Mike C.

We were able to schedule with very little lead time. Chris and crew were awesome! Very polite and…read moreprofessional. Good follow-up from the office. Would highly recommend!

I have used Reasonable Moving service in the past and just require the service again this week…read more They were excellent as usual. Make sure everything was wrapped and tape and reinstalled correctly. I will continue to keep using their services.

They were able to get our move done within the 2 hr minimum. Unfortunately after removing the wrap…read moreon the headboard (they didn't do) it was broken. I do appreciate their swiftness.