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    Ozane Termite & Pest Control

    4.2 (6 reviews)
    Closed Closed

    Services - Ozane Termite & Pest Control

    Environmental abatement

    Environmental testing

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    1 month ago

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    22 days ago

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    4 years ago

    Maybe they are good. They were recommended but never showed up.Hope you have better luck.

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    5 years ago

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    Critter Control

    Critter Control

    2.0
    (25 reviews)

    We contacted Critter Control to remove a raccoon and her kits from our back patio after being told…read morethey would provide a free estimate. Unfortunately, that was not our experience. Two technicians arrived and immediately began the removal process without explaining the scope of work or providing any estimate or pricing upfront. The service itself took approximately 30 minutes, after which we were presented with an unexpectedly high bill. Given the lack of prior communication, we felt pressured into paying for a service we had not agreed to at that price. While we are grateful that the raccoons were removed, the job felt incomplete. No cleaning or sanitization was performed, leaving us to address contamination concerns on both our main floor and back deck ourselves--adding further time and expense. Additionally, we were told this was the only service of its kind in our area, which we know not to be the case. Overall, the lack of transparency, communication, and follow-through made this a disappointing experience. I would not recommend this company based on our experience.

    Ongoing Service Issues and Unresolved Squirrel Infestation - Request for Immediate Resolution…read more I am writing to formally document and escalate an ongoing issue with squirrel activity in my attic and the unresolved service I received. The problem began in November 2025, when I discovered a squirrel infestation in my attic. The attic is not easily accessible from the interior of the home, yet the squirrels were able to enter and cause damage. A sales representative came to my home and assured me that the issue would be fully resolved within one week. That commitment was not fulfilled. Despite multiple follow-ups and complaints, the work was not completed in a timely or proper manner. Over the course of several months, supervisors visited my home on at least two occasions to review the job. On both occasions, it was determined that the work had not been completed correctly or was still unfinished. Nevertheless, the full payment was charged to my credit card immediately. Only a portion of the gutters and exterior of the home were sealed. As a result, the squirrels simply moved to another accessible area of the house where the attic is walkable. Because the exclusion work was incomplete, I had to take matters into my own hands and set traps myself to manage the ongoing infestation. When I contacted the sales representative to express my concerns, I was told it had not been enough time for the traps to work. I explained that trapping alone would not resolve the issue because only part of the home had been sealed, allowing the squirrels to continue entering and causing damage. I was also told that it was "not possible" for the squirrels to cause the level of damage I reported in such a short period of time. I was informed that someone would come to verify my claims, but no one arrived for nearly two weeks. I made repeated calls and left messages, which went unanswered. Throughout the winter months, I received no meaningful follow-up or resolution. Despite the lack of completed work and ongoing service issues, I later received an outstanding invoice for $387.86. I contacted the office to question how an additional charge could be issued when the job was never fully completed, materials were left on-site in boxes, and my repeated requests for follow-up had been ignored. I was again told that a supervisor would be sent out for another inspection. I would never recommend to use this company.

    Bug Boys Services

    Bug Boys Services

    4.4
    (7 reviews)

    This is the exterminator that my condo's association contracts to maintain the building as sanitary…read moreas can be expected in a communal living situation, where you share walls with your neighbors but have no way to influence their hygiene and cleanliness. In the 14 years that I've lived here, I have always "put my name on the list" to have my unit treated every time the guys come out to do the common areas (hallways, laundry, trash chutes, etc) and they've always been prompt, professional, and extremely thorough. I've always liked the fact that the exterminator will explain what he's doing (spraying, applying gel, laying traps, etc) and the effects of each in order to control or contain any insects that may make their way into my unit. I have since began contracting them on my own (paying separately) for them to come more often and even on an emergency situation (did you know that when people move in/out the vermin in their units scatter to others ) and I can count on them showing up within 24 hours. I never imagined I'd be writing a review for an exterminator - but? I contacted them today about a strange odor (decaying/rotten milk) to ask if it could be something dead behind my walls. They walked me through a few troubleshooting steps over the phone and it turns out that there is NOT anything dead but that my sink needed a good gallon of vinegar poured down it to sanitize and eradicate the source of the offending odor. I love these guys, because I absolutely hate bugs!

    Workers are rude, especially the one with the beard. Not aware at all. Would not recommend at all.read more

    Ozane Termite & Pest Control - pest_control - Updated July 2026

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