This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30…read moreminute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints.

WE had a gopher problem. Gopher moved into underneath our outside deck. Digging holes, running on…read moredeck scaring everyone. On The Spot set some traps to capture the critter. Next day, angry gopher trapped inside trap. Taken to forest area miles away and set free. Happy ending for all! Will use again.

Very happy with the service Ecostar provided for my multiple pest invasions this summer! Highly…read morerecommended!

I have used this company on 2 different occasions for different issues about a year apart & been…read moreexceedingly satisfied. They were very pleasant on the phone, they came when they said they would, & each of the technicians was professional, efficient, & quite focused on customer service. I highly recommend & will use again if I have any pest related needs .

I highly recommend Honest Abe. Marc is knowledgeable honest, reliable and won't try to sell you a…read morecontract. Marc took care of a yellow jacket issue and a possible mice problem at a rental unit. He treated the issue and followed up a couple of times to ensure the problem was addressed. I will most definitely use him again!

This guy knows his stuff! We had a raccoon problem living in our basement and Marc really went…read moreabove and beyond to help us and get rid of the problem once and for all

If you need an exterminator for bed bugs, this man is not your guy. He came for an appointment…read moretoday and was here for 5 minutes. Yes, you read that right... 5 minutes. For a bed bug problem. All he did was spray some pesticides and barely covered any ground. Bed bugs are a very different pest from any other pest you'll deal with, and he accomplished absolutely nothing for us today. I work remote and planned on working at a coffee shop today, and wasted my time planning around the appointment because we were informed that we would need to vacate our apartment while they did work around our house. So much for that! I would have expected at least SOME effort to inspect our apartment and maybe try and look around for where they might be. Nope! Barely even lifted a finger. His colleague stood outside the house the entire time, and Gary wasn't even willing to touch the mattress. I had to pull it out for him. What kind of exterminator is afraid of getting their hands dirty? It's your job to find bugs and exterminate them. At least pretend you're trying dude. Before he came, he had us empty all of our dressers and put our clothes in airtight bins. I'll admit, that's good advice, but that's something you'd probably read online before dumping money and time on someone like this. So yeah, thanks for regurgitating obvious information to me. This guy didn't even bother looking into any dressers or closely inspect any of our beds. He made absolutely no effort on his part. I ended up finding more bed bugs myself after thoroughly inspecting my roomate's room, and putting actual effort into making sure that we dealt with them the best way we could for the meantime. If you are reading this and you've discovered bed bugs in an early stage and it's not a big infestation yet, I highly recommend that you watch Mark Rober's bed bug video and follow it religiously. Buy bed bug traps for your bed, encase your bed in a high quality bed mattress cover, apply diatomaceous earth powder in a thin layer around your room (please wear a N95 mask and do your best not to inhale any of it), etc. Follow everything in that video before your bed bug problem becomes an infestation. Please watch that video. It will do you justice. If you caught your bed bug problem too late, you'll need a professional. In other words, not this guy. He might have good reviews for other pests, but he has absolutely no idea what he's doing in regards to bed bugs. He's afraid of them. He ain't gonna help you. Thanks for nothing, I'm sure whatever my landlord paid you was worth it.

I first hired a national company to take care of yellow jackets nest. A guy came, did some…read morespraying, told me the YJ would be gone in a day. Next day, YJ were having a party and did not appear like they wanted to leave. I found Family Termite & Pest Control on Yelp the next day. What caught my attention is that the company does not have you sign any contracts, they come and take care of things that you ask them to take care of. I left a message on Yelp and received a response from Gary in fairly short timeframe. He was at my door steps the following morning and took care of the problem. That same evening, I did not see a single YJ. Gary took care of the problem in quick and effective manner. Price was also very reasonable. I will definitely consider FT&PC for any future pest needs.

I am new in town too and just bought a condo. I received excellent service from Potter Pest. They…read moreare knowledgeable, professional, and efficient. They were also comforting and re-assuring too which was really appreciated. Thanks guys!

New to the neighborhood - didn't know who to call. Tom came almost immediately, resolved our…read moreproblem AND went above and beyond. Will definitely use him again if needed.

Almost every company says they out the customer first but everyone at strike first really run their…read morecompany that way. They are extremely responsive and take care of any issues they can resolve. We have their yearly plan which is very affordable and worth every penny. The communication is always top notch and I suggest them to anyone who is looking for pest control.

CALL THEM NOW BECAUSE THEY ARE THE BEST! If I could.. I…read morewould give it ten stars! I bought a fixer-upper that had a major German roach infestation. I reached out to several companies. I chose this one because they are quick to respond, they came to the house within hours, and they went above and beyond my expectations! Chris explained what he was going to do. He clearly explained his strategy and is very knowledgeable. The company is family owned and operated. They follow up via text message diligently. They show up on time and extremely professional. Most importantly , they know what they are doing and do it well!! It has been three weeks since Chris started to tackle the problem. He has been to the house at least four times to follow up/ treatments. He said icy could take up to eight weeks, but I was there today and saw no sign of life at all!!! Tonight he came and removed a HUGE hornet nest that was outside of a second story window. They are not overpriced, and worth every penny!!! Stop reading this and reach out to them NOW!!!