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    Signature Pest Innovations

    3.4 (5 reviews)
    Closed 8:00 am - 3:00 pm

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    1 day

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    100%

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    Cowleys Pest Services - Termite workers and swarmers in a mud tube.

    Cowleys Pest Services

    (32 reviews)

    A technician came to my home today unannounced to do our "spring service", which would be fine,…read moreexcept we have a newborn and my wife was breastfeeding when the tech knocked. I was not home at the time and my wife put me on the phone with the tech who apologized and said "you were probably sent a confirmation via text or email. It looks like it's been a busy week for you though so no worries if you missed it". I did not, in fact, miss any confirmation, since none was sent. When I called Cowleys to inquire what happened, they said they don't actually confirm these visits - they just show up?? But then why would you knock on my door if you don't need anyone to be present? This is WILDLY unprofessional behavior - not just showing up unannounced with chemicals in a home with a newborn, but then trying to gaslight me for your lack of communication. The entire phone call felt like the rep was annoyed at me and she did absolutely nothing to help beyond adding me to a "list" where they would notify me to confirm future visits. I've received confirmation from them in the past, so I don't know what happened on their end, but I cancelled my service with the rep immediately. What a waste of money this whole ordeal was. I DO NOT recommend these people at all.

    Worst Pest Company in Monmouth County!!! Never have I had someone come to my house twice and this…read moretime miss a MURDER HORNETS NEST right by my patiio!! I am not even i. The business and can see the hole where they dug out with the mound of dirt!! !!!!!!!!!!!WARNING FROM INTERNET!!!!!!!! To safely remove a hornet nest, wear full protective clothing, including a bee suit and goggles, and work at night when hornets are least active. Use a long-range wasp spray, aiming the jet stream directly at the nest opening from a safe distance! Their tag said TREATED FOR ANTS (Attached photo below) So you see the pictures below? I had over 40 ants coming in! The employee never walked around my house to spray back there!! what excuse can you use for this?? You have been coming to this Community for Years!! Hire people who know how to do their job!!! BEWARE WORST COMPANY EVER!!

    Signature Pest Innovations - pest_control - Updated June 2026

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