I honestly can't recommend it not recommend Oz's. I reached out to them regarding guitar lessons and tried contacting a few instructors that teach through them, too. I got one reply back & unfortunately he wasn't available for my desired time slot. No reply back from anyone else. read more

Took my sons here to get a Kazoo. we had a great time and the staff was super freindly and helpful.

The guy who repairs my instruments recommended I go there to pick up strings as the music shop in my town closed and I want to support small businesses. Sean and Leslie were extremely helpful and friendly and Leslie showed me how to use a tuner I bought without me asking. I had called before I went in and strings I wanted were already out for me. Very pleased with prices and service there. read more

I was grateful when I found Oz's music online. I volunteer in Flint 1/week, and help run a kid's program there during the summer. I will share about outreach there, with enthusiasm, whenever given the chance. As a result, I have been the recipient of many a donated items to benefit the Flint community. So recently someone who heard about the outreach gave me a guitar, a case, a bunch of new picks, and a set of replacement strings. What a gift! Now I just needed a tuner, capo, guitar strap, and guitar stand to complete the package! I did a quick search for a music store near me (I started by searching for "Guitar Center" - but it was a farther distance than I had time to travel), and I found Oz's music. I arrived 20 minutes before closing - expecting that I might not be a welcomed site if it had been a long day for whoever was inside. I was pleasantly surprised to be greeted by Sean, and invited to specify what I needed, and have a look around. Here's the kicker - I'm a Catholic religious sister who took a vow of poverty, I don't carry cash and I don't have access to lots of flexible funds. So when I glanced at the prices of the strap (a meager range $25-$45) I got a bit nervous. I'm used to second-hand store purchases with the very rare single item going above the $8 mark. So, I thought I'd ask if there was an option for items to be donated. I introduced myself, shared briefly about what the items would be supporting. And pulled out an ever-handy postcard we had just printed at my church to help get folks involved. Sean was very encouraging, and told me I should talk with Leslie, who would be in the next day. I thanked him and left. When I came back to the store (two days later, due to inclement weather) Sean spotted me before I came in, opened the door for me, and greeted me by name! I had the guitar this time, which he examined, tuned, and strummed a bit, giving me an appraisal of its quality. Meanwhile Leslie thanked me for sharing the postcard, and asked how what I needed. I was so taken by their readiness to support the mission that I (only) managed to ask for a strap, tuner, and capo! Gratefully, they were happy to support the work in Flint. Sean installed an additional knob on the body of the guitar, so the strap would not need to be tied around the neck. I was in & out within 20 minutes. They were helpful, encouraging, generous, and I hope for more chances to work with them again. Reader, got any guitars you want to share? ;) Blessings! read more

Oz's music is a great place to go if you're a beginner looking for instruments or accessories! They don't have as much for advanced brass players in the cleaning or maintenance department. Pop in and say hi, they are very friendly! read more

We're Back! For 2nd year in a row we arrived to secure a trumpet for my son's middle school orchestra class. I was so sure he'd do choir this year otherwise we would have kept last years rented trumpet! Love the look and feel of this music lovers' shop. A variety of guitars, banjos, and other attractive string instruments adorn the walls and invite artistic imagination. A small collection of song books sit atop a case near the front door. There is also a small studio off the front side of the space. I've witnessed a parent or two escort their very young child in for private music lessons. Oz's is easy to fall in love with because of its easy artsy feel and smooth customer service. Monthly instrument rentals approved quickly and are easily converted to a pro-rated purchase if you change your mind. read more

Extremely disappointed with their amp repair service and the store in general by extension. I dropped my AC30 off and said that I couldn't really explain the problem on the piece of paper I was given, opting to email the tech directly with a sound sample and explanation (I was previously in contact with her about it a couple months before dropping it off there and recently got finished with a move, having time to finally take it in). I paid the bench fee, not particularly weird to do before any work is done but often done after in my experience elsewhere, and left the amp there. I emailed the tech at this point, explaining that I dropped it off at Oz's and reminding her that I gave a sound sample earlier in our email chain if she needed any reference to that. Several days later, I received a call from an employee at the store (not the amp tech) that he was playing it and couldn't find anything wrong with it. I was a bit surprised that it wasn't yet in the hands of the tech and that a store employee was testing it out for some reason, but I explained that the issue comes up after a bit of playing (not super long, about 10-15 minutes in my experience. Sometimes up to 30) and that I could email the sound sample to him to show him that yes, something is wrong with the amp. He said ok, gave me the email to send it to, and said that he would try the other inputs on the amp in the meantime. I got a call soon after, definitely not enough time to play all the inputs enough to get the issue to occur, saying that he still couldn't find anything wrong with it and asking when I could pick it up. I will remind you, THIS IS NOT EVEN THE AMP TECH. Just a random store employee. I was a bit baffled by this and asked if he listened to the sound sample in the email I sent. His response? "Oh, I can't actually access that email. Sorry." Why in the world did he give me it when I asked where to send the sample to then? He again asked how soon I could pick the amp up. At this point I was done with Oz's for this project. They didn't even give the amp tech the amp to look at, yet I was given no refund on the bench fee that I guess went towards the clerk taking five minutes to decide that it was fine. The amp tech never even emailed me back, which I wasn't super annoyed about until it wasn't fixed and just added on to the problematic experience. I just cannot believe that I paid a $35 bench fee when the store didn't even give the amp to the tech to look at and see if any of the electrical components are obviously faulty or damaged. No testing, nothing. Absolutely crazy. I want so badly to support smaller shops, but Oz's isn't going to be one of them anymore after this. read more

And people wonder why brick and mortar stores are going out of business. First, let me say I'm a very new guitarist. After a lot of research online, I decided on a Godin A6 Ultra as my first electric/acoustic guitar. I could have bought it right there and then online and had it shipped to my house. But I thought I'd stop into Oz's as I'd always rather support the local guy. To my amazement, they had an A6 Ultra in stock, so I threw the credit card on the counter and took it home that day. This is where the story starts to go south. A few days after I got it, I noticed the rubber washers around the strap buttons were fairly rotted. No big deal, I thought. A few days after that, I noticed the internal bracing is very visible in the reflection on the body of the guitar. Still, being very new to guitar, I brushed it aside. There were a few other signs that were starting to concern me like a very discolored saddle, but the ultimate gotcha came after I had had it for about six weeks. I decided to sell the guitar because I found another Godin I wanted. So I took it to a place that buys used instruments, and literally the first thing the guy did before he even picked it up was he slid a piece a paper under the bridge and said "no thanks". He explained why, but I won't bore you with the details. Basically the bridge was separating from the body. Generally the most common offenders are temperature and humidity changes over a long period of time. I told him I'd only had it for just over a month, and I questioned how it could happen. He said "this didn't happen in the last six weeks". I bought what I thought was a brand new guitar. Not at all. If the serial number is any indication, I think this was actually built in 2013. Was it old or was it used? I'll never know. So anyway, I go over to Oz's with guitar in hand, and show the nice gentleman behind the counter all of these things. He agrees right off the bat that there's no way a new guitar should look like this. He calls Leslie (I think) as she's apparently in charge. I'm told that because the guitar is out of their four week return window, the only thing they can do is send it back to Godin in Canada to see if they'll repair it. I don't want it repaired (much less to be without it for a month or two while it's in Canada). I want what I paid for, which is a NEW guitar. Or I want my money back. But the greatest insult of all is that the nice gentleman says they can't take it back because there's no way to know that this didn't happen in the last six weeks I've had it. Seriously, that's your defense? What I can say with absolute certainty is that this never would have happened With Guitar Center or better yet, Sweetwater. First, they wouldn't have sold me a guitar that's actually worse than a used one (a used, cared-for guitar wouldn't have these issues), and even if they had, they would have made it right when it was brought to their attention. As a new guitarist, I've learned my first important lesson. Buying from a local brick & mortar store only benefits them. I would have been far better off buying online. And make sure you don't trust that their stock is new. If I had been a more experienced shopper, I never would have left the store with that guitar. Caveat emptor read more

Oz's Music - Serious gap - Musical Instruments & Teachers Near Me - Ann Arbor, Michigan

Oz's Music will always be my first choice for purchasing musical instruments and accessories. Oz's Music has an integral part of the Ann Arbor music family for as long as I can remember. Not only do I get the satisfaction of the superior products and service and knowledge - but also a huge sense of satisfaction patronizing a local family owned brick and mortar. Please always consider Oz's Music first. read more

I recently started a quest to buy a guitar and was leaning towards buying a Godin guitar, but without hearing them I couldn't really decide which one. I had forgotten about this place and has planning a trip to Canada to get to the closest real instrument shop. But then today I remembered that this small, dirty, mixed bag of a shop actually carries Godin instruments. And the store happened to have two of the three Godin's I was considering and they were beautiful specimens (I've seen lots of pictures and these had exceptionally nice wood grains). I played around a little in their amp room, which was rather pathetic: no effects pedals, no cry baby waa, only four different amps, and a weird smell. The prices are okay, typical store prices. Mostly they have crap but they did have exactly what I was looking for and the guy working there was really cool and informative. I left with the instrument in a hard shell case and was rather satisfied, but previous visits left me bored and not entertained or wanting anything. I did get a cool Guitar Theory poster from them a year ago. So it's really hit and miss, but considering how small and sparse it is, I would say mostly miss. They have a large music room, and every Tuesday at 7:30PM they have some kind of get-together for singer/songwriter/acoustic instrument types. I've never been, but I'm interested. read more

Guitar lessons are stellar here, especially with Andy the classical teacher. Sign up for lessons and get once a month performance opportunities for free, plus video play-along tools free. I am happy with the lessons for both adults and kids. read more

Went here a few years ago to see about renting a French horn. The employee behind the counter told us they definitely had one and starting digging around trying to find one. They produced a xylophone and then actually asked if it was a French horn. After being told it wasn't, they said that we that they could contact us when the next French horn came in. The employee never took down any of my information. read more

A bunch of cool people who are willing to sell you a bunch of great equipment at a great bargain.

My kids really enjoyed the "Meet the Instruments" half day camp this past summer. The class was just the right blend of instruction, quirkiness, and fun for my kids. They had no previous experience playing instruments and yet left the camp feeling really great about what they were able to do and learn in such a short period of time. read more

I take lessons there from Dave Buehrer who is awesome. The staff at the store is always friendly and helpful and you get a discount if you are a student there. read more

Took my daughter's clarinet to Oz's Music to have some pads replaced. Received a quote for more than 3x what her music teacher estimated . Since we were out of town for the week, I (reluctantly) agreed to proceed. Went to pick up the clarinet when told it would be done, only to find the person doing the repair had car trouble that day and didn't drop it off. I never received a phone call to let me know. Don't waste your money and time - find somewhere else to take your repairs. read more

Oz's music store has mostly guitars, and not a lot of instruments that I play like trumpet and piano. I recently needed to get a dent in my trumpet fixed, so we brought it in store. They did a good job fixing, however it took a long 3 weeks to get it back. I also took private lessons for about 3 months here, and, to be honest, I was not that impressed with them. read more

Oz's Music offered great service. The employees are all very friendly and helpful. Definitely my go-to music store in town.