0/5 -- I'd give zero stars if Google allowed it. RUN from this company: DPMG Prime and its parent,…read moreDymaxion Group. I had to summarize this bc I had too much to even fir the character limits here but TLDR: Do NOT rent from them and please encourage city officials to investigate these jokers.
In just my first 2.5 months as a tenant:
Move-in: Reaching anyone to rent took over a month. I did a virtual tour, signed digitally from out of state, and paid the deposit. I then heard nothing for weeks. Three days before move-in I finally reached John "JP" Smith, who berated me and falsely accused me of skipping steps -- I had screenshots proving otherwise. He hung up rudely, and Steve called back to say the unit might not be cleaned in time. I explained I was three states away with a U-Haul and pets; he offered to let me move in uncleaned, and I refused. He insisted it had just been cleaned, but at move-in it was filthy: no toilet seat, no kitchen cabinet door, broken lights and bathroom cabinets, thick dust everywhere, and a cat urine smell so strong it burned my throat. The bathroom ceiling was actively leaking in multiple spots and caving in. There are large unsealed gaps between walls, and the exposed brick wall has missing chunks that expose the unit to the outside.
Maintenance failures: No mailbox key or move-in checklist for over a month. A/C and heat don't work and the filter needs replacing; the outlet it was plugged into is burnt and melted. Windows smell of mildew/mold, blinds are broken. The bathroom ceiling leak continued over a month after repeated reports to Steve -- roofers came but never repaired the drywall, which still hangs loose. Kitchen and bathroom sinks both leak; hot water barely lasts in the shower and never gets very hot; kitchen sink is a cold-water dribble at best. A/C units are "backordered" with no repair date, no replacement, and no new filter -- during a summer heatwave on the 4th floor of a 100-year-old building. Cat pee smell in the bathroom persists even after I spent $120 of my own money on enzyme treatment. No kitchen cabinet door after 2.5 months. Ceiling has water-damage stains, and two large gaps along the east wall let loose brick, debris, and dust fall onto my furniture whenever it's windy.
Building/safety issues: Office and property manager are nearly impossible to reach; their listed office address may be wrong or misleading. The building's second fire egress (back door) was broken for over 1.5 months, trapping tenants inside -- multiple residents reported this to code enforcement. The front door's emergency key for EMS/Fire Rescue was wrong; a tenant had to file with code enforcement to get it fixed. Lansing city arborists once asked tenants how to contact the company because they couldn't reach them either.
Common areas: Hallways and stairwells have filthy, stained carpet, dead bugs, trash, and crumbs, and smell of dog urine throughout. Cars in the parking lot were broken into twice in two months. Trash is constantly littered in and around the building -- a blanket, soiled underwear, and a pile of shoes sat by the front door for over a month even after being reported. The back dumpster constantly overflows with mattresses, chairs, and needles, taking over parking spaces, with no action from DPMG Prime.
Laundry: Coin-op washers/dryers in the basement are filthy and often broken. When it rains, they sit in inches of water with electrical wiring dripping from waves of water leaking through the brick. The laundry room has bugs, mold, and trash, and broken A/C units and fridges are now being stored there too.
Lease/fees: Rent is $1,100/mo. You're required to use their building internet but must buy your own router, and service is spotty at best. You must sign a 2-year lease or pay hundreds more per month, and their auto-pay system charges a $100 late fee even 30 seconds after the deadline.
Roaches and ants throughout. The owner, Jeff Deehan, has reportedly been seen online joking on forums about doxxing tenants who complain or raising their rent to make them homeless.
Avoid this company entirely.