Kip, the owner makes himself basically un accessible. Seriously calling him on the phone,…read morevoicemails, text messages. He's basically MIA. All the office girls don't know anything and legally can't give you a straight answer. Worst Property Management company I've ever had to deal with avoid them like the plague.

Stole prepaid CERA pandemic rental payments to pay for bed bug treatments on a multi unit property…read more Shady, unethical and dishonest practice. They do not abide by zoning ordinances and prey on disabled and vulnerable populations. Absolutely the worst company to deal with!! Stay away from these properties. Would like to hear from others who had their CERA money stolen by trumped up charges.

Stockwell has beautiful luxury lofts in Downtown Lansing. Perfect for those of us displaced in…read moreLansing who want a more urban experience. Stockwell also provides excellent, professional management and quick resolution to the problems that do arise. It's been a pleasure to rent from them.

From the owner: Commercial Real Estate and Property Managementread more

The trees have never trimmed, I have lived here 15 years. I have asked for 10 years.read more

From the owner: Specializing in: - Property Management concentrating only on…read moresingle-family and condominium associations.

I had nothing bad at all to say about them they come every time I call & need something t done they…read morereplace things when it needs to be done I wouldn't trade them for a different landlord ecspecially the owners before them were horrible so I love them for that & appreciate them as a maintenance ecspecially is great

I wouldn't waste time dealing with this company. They want to do all these check and you have to…read morepay for it which is normal but then when you are trying find out any information about the application all you get is an answering machine. When we did get a hold of Property management they said that we got flagged for calling too much. Then they said our application was denied but wouldn't tell us why and said an email was sent out that no one received. We waited 2 weeks to hear anything.

Buying a home can be extremely anxiety inducing. Buying a home in a state you don't live in can be…read morerisky and incredibly stressful. However, that was not the case in our situation. We were incredibly fortunate to work with Realtor Stephanie Holly. Stephanie was friendly, knowledgeable, professional and available! She was our eyes and ears on the ground, and treated our purchase as though it were equally important to her as it was to us. Stephanie kept us in the loop from many miles away. She made herself available for last minute showings, (always including us on Zoom). She communicated with vendors on our behalf, and researched issues that were specific to our situation. We felt as though were were in good hands throughout the entire home buying process. I would recommend working with Stephanie Holly again and again!

Stephanie helped me search for a home in the Lansing/East Lansing area from out of state. She is…read morevery familiar with the area and the specific neighborhoods. She was very flexible and dependable, visiting homes for me and sharing the tour with me via video and FaceTime when I couldn't go in person. She always returned emails and text messages promptly. She was honest and realistic about the pros and cons of each property we saw. She was also ready to provide recommendations for other professionals, such as home inspectors. Ultimately, I had to withdraw from the sale for personal and professional reasons, but Stephanie was very understanding and continued to help me through that process as well. If and when circumstances allow, I won't hesitate to call on Stephanie again.

Maintenance requests take from one week to one month (or more). Overall, office staff and leasing…read moreagents try to help you out.

Where do I even begin? My experience renting from this company has been a nightmare since my move…read morein day. During my move in day the office was closed all day with no notice. I found out the next day that the property manager had an emergency, that is fine life happens, but I was I given no notice and no direction on how to get my keys. It is IMPOSSIBLE to get a hold of anyone within this company. Phone calls go to voicemail and the directory is inactive, emails go no where. I got a very bad feeling about the property and asked for the lease to be dissolved. I was put in contact with the regional manager of the property, Vikki. Vikki was less than helpful. Infact, Vikki is incredibly rude and unprofessional. I do not know why someone like her is in property management, as it is clear she has no empathy and thinks of the tenants as just money bags. She did not address any of my concerns and gaslit me our entire conversation. She shifted the blame of the lack of communication to me while simultaneously not acknowledging the failing of MTH to be reachable by their tenants. Vikki's only resolution was a week's credit. A week's credit. A week's credit does not make up for the time and money lost not being able to move in during my pre-shecuduled move in day. So now, I have my keys. The nightmare does not end. I start to move into my "cleaned" and move in-ready apartment, everything is fine except for the kitchen. The kitchen was a disaster. Fine, I went to disinfect it myself as I have a very high standard for cleanliness. I found dead German Cockroaches high above in the cabinets where I could not see during my tour. I am praying that they are from a previous infestation and am hoping to get my apartment treated immediately, but given that MTH does not care about its tenants in the slightest, who knows if that will happen. My experience from renting from MTH has been nothing but traumatic. My depression and anxiety have been triggered to the point where I am having an episode every day. Besides cleaning, the only other thing I have done in my apartment is break down and cry on the floor, which further triggers me as I am now scared cockroaches may crawl on me. I fear I may be developing PTSD from my experience. I never would have thought that bringing in a step-stool to investigate all cabinets for roaches was a necessary thing. DO NOT RENT FROM ANY OF MTH'S PROPERTIES. If you are like me and considering one of their properties due to budget, DO NOT APPLY. There is a reason why the rent is cheaper than the market average. I knew I was rolling the dice renting from a budget complex, but I never would have thought it would be this catastrophic.

I was surprised to find today that my house (in which we live) is listed for rent by Prime Property…read moreManagement (418 Strathmore, Lansing). The photos show our house from many years ago, but the listing went up 2 weeks ago. Their number is shown as a contact number. Our house is not for rent and we have been living in it for about 8 years. Looking at the reviews of Prime Property Management, I can see that they are not a reputable company.

We love our apartment and have been here 6 years.All maintenance orders are fast and done well.I…read morehave called the office and always have them talk to me.When I see pictures of black mold or mold in general I can't believe they blame the company.Hint CLEAN your apartment.Use bleach and water.I am on a bottom floor I have no mold because I clean my apartment and don't expect the company to do it.

Sent a rental inquiry to Chris about viewing some properties that fit our budget and needs, and…read morereceived a two sentence, rude response. I asked if I should reach out to other rental companies as he clearly didn't seem like he wanted to help us find a house, and received a lovely response back. Glad that I decided to go elsewhere, especially after reading other reviews. Figured I would give him a chance, even after viewing his politically-charged website, turns out I was wrong. Go somewhere else to rent, it's well worth it.

Inquired about a rental property recently. When it was realized that the property was owned (not…read moremanaged at all) by Garno Properties, we decided against it, as the "management LLC" is extremely terrible. After Mr Garno sent an email calling my emails "fake news" or "fake requests" he said he would report me to Google. Roughly one hour later, I received a phone call from an associate of Mr Garno, in which they started to harass & threaten me. BY ALL ACCOUNTS, GARNO IS NO PLACE TO RENT FROM OR DO BUSINESS WITH. KEEP AWAY. HEED THIS WARNING PLEASE