Provided all my information, scheduled my appointment and no one showed or ever communicated with…read moreme again. The booking process is outdated and relies on emails. I confirmed location, date and time and no one ever showed. Waste of my time.

Having pests is no fun. I found mice in my house and I have a major phobia! I called Bugzout and I…read moremet with Glenn. He was just so knowledgeable and and such a great person too! I knew I found the right person to help. He went above and beyond to educate me and come up with a plan for my home and detached garage. He came to do the work and made a not so nice situation so much better. I would highly highly recommend Bugzout to anyone who needs an exterminator. They were truly top notch and I couldn't be more pleased with his work.

OK, it's a risk giving a review to a pest company because it implies that...well, you have pests…read more But for us, that just meant a few ants early in the season. And we knew we needed to take care of it before a few ants became a lot of ants! We used Bethwood last year and this year we were a repeat customer. Al from Bethwood is smart, capable, and in just a short time the house was ready for a spring, summer and fall without ants! While we don't look forward to having more ants in the future, next spring we'll be ready to call Al at Bethwood to get it taken care of!

Al came to my house today because i developed a small mouse problem in my home recently and me…read morehaving a newborn, i wanted to get the issue resolved quickly. To keep this review short and sweet, i just wanna say that he arrived when he said he was going to. He was extremely friendly and seriously just an honest guy who i felt that i can trust performing work inside or around my home. He assisted me with my needs and gave me some free knowledgable tips and tricks to do around my house to protect it from unwanted visitors. Honestly, I know who i will be calling for issues in the future if something comes about.

Having just decided to put roots down in Connecticut after ten years of living in New York City, I…read moresuppose I've become a country mouse. And upon moving I realized my 1912 farmhouse was already full of... country mice. Having discovered a bizarre stash of sesame seeds in my laundry (that wasn't mine) and hearing tiny things go bump (scritch scritch) in the night, I called Marvel Pest Service. Pulling up in a superhero-emblazoned Subaru and efficiently scoping out the rodent situation in the house, Fred reassured me that he had the situation under control. After the initial treatment (snap traps and bait traps) there's been a significant drop in tiny roommate activity and I'm committing to monthly visits to ensure it stays that way. Also super appreciate Fred being properly masked his whole visit, COVID is one bug Marvel isn't gonna catch!

Fred has been great to communicate with and very friendly and informative. Just had our first visit…read morefrom him and initial treatment. He was thorough and very nice with our dogs. Will see how things go over the next few months.

Max came out and did a thorough inspection both inside and outside the house. He patched all the…read moreentry points for a very reasonable price and set up an effective pest control system to prevent mice from returning. I really appreciate that Bearclaw lets you control how often they visit for maintenance - their initial service and follow-ups don't automatically lock you into a contract. Patty was very helpful in scheduling the service and coordinating follow-ups, making the whole process seamless. Max was incredibly helpful throughout the process. He had a calm demeanor and a friendly personality that made the whole experience pleasant. Highly recommend!

They came to my home and started a job and were paid in full on the first visit and I never seen or…read moreheard back from them again. I made several calls to the company and was told they would put me on the schedule to come back but I still haven't heard from them and its been months. Take the money and run service.

STAY FAR AWAY -- Predatory Business Practices This company…read moreis an absolute disgrace. A technician came out for a raccoon removal inspection, quoted $850 for the full job -- then the owner conveniently decided the removal was "too unsafe" to actually perform. Suddenly the price dropped to $700 just to install a one-way door. Let that sink in: nearly the same price, a fraction of the work, and a built-in excuse to avoid doing what they were hired for. This is textbook bait-and-switch. The owner had zero intention of completing the job and used vague "safety concerns" as a shield to pocket the inspection fee while doing as little as possible. Completely shameless. The technician himself was fine -- this is entirely on the owner, who was condescending, dismissive, and utterly unbothered by ripping off a customer in broad daylight. I would not trust this company with a single dollar. Their pricing is a scam, their ethics are nonexistent, and their owner clearly views customers as targets rather than people to serve. Do yourself a favor and call literally anyone else.

I heard a noise in my wall and called Rescue 1 almost immediately (4/6/26). They were friendly and…read morecame out to my house the next day (4/7/26) to assess the situation and address the problem. Sounds like a flying squirrel likely entered my house (outside wall) through a broken vent. Both Joe G. and Zachary S. were great- friendly, yet knowledgeable, professional and happy to answer all of my questions. They set up a one-way door, so the squirrel(s) can leave, but cannot return. :) Rescue 1 is scheduled to come back in one month to remove the "door" and seal the opening in the vent. Although the job isn't finished quite yet, I've had a great experience with Rescue 1 so far. For reference, $800. included the assessment, plus two trips to the house to start and finish the job- very reasonable to me. I highly recommend Rescue 1.

Came to our apartment to give a quote for termites. Told them it's an emergency as they keep coming…read moreout of the walls. My wife, landlord , and myself have called multiple times with no response. Left voicemails, again no response. Their excuse was they were waiting on management to approve the invoice. Couldn't give us any idea of when they would return to do the treatment. It shouldn't take 2 weeks to approve something. We went with Orkin. They came out same day for a quote and coming back tomorrow to start treatment.

John was fantastic! Clean, quick and professional. He put us at ease with his knowledge of the…read moreproducts and process. We would highly recommend them to anyone!

Chuck was knowledgeable and quickly assessed and fixed (the situation - mice getting into my…read moregarage and up into the attic this past Spring). Professional and friendly- would definitely recommend!

i happened on Chuck by mistake! living in Vermont, he was the nearest herpetologist near me. he…read morecouldn't visit my site but he was more helpful than anyone I'd had experience with for this case and for a severe snake case in NYS in 2009. He was responsive, very knowledgeable, educational, entertaining.... even knowing there wasn't a nickel to be made. I would recommend this service for those near and far. Chuck certainly quelled my anxiety. Thank you Chuck, so very much. My new VT/CT reptilian ally! I so appreciate your love and enthusiasm for these creatures. keep flipping those rocks!

We had an old carpenter ant nest we discovered while doing renovations. I knew we had the risk for…read moremore, and I picked Mike's Apex Pest Control to call because of the incredible reviews on Yelp. Even though he was in Hamden and I'm in Madison, I crossed my fingers he'd come this far. He did so as a favor when he was in the area. He was incredibly responsive to texts, and even called me to discuss the pictures of dead/alive ants I sent him and ask questions. When we determined that we needed to spray the perimeter (which he came back to do another time when it wasn't so damp out), he stayed in touch with me to learn about progress after the spray to make sure it was effective. He clearly loves his life's calling, and is a delight to work with. From now on, I will have him come every spring (and whenever I spot a yellow jacket's nest as well!)

Had a rat problem in my garage. I called Apex and Mike called back promptly and he spent a fair…read moreamount of time discussing my problem and explaining a lot. I ultimately went a different way (traps), but I'd still recommend them for what seems like top notch customer service.