We had Mike come out to do a termite inspection on a home we purchased before moving in. He was on…read moretime, communicative, and explained why he was looking at what he was looking at. Knowledgeable and friendly, great experience

I had booked Guardian Pest Control several weeks before my wedding to spray for mosquitoes…read more Unfortunately it rained this week. Knowing it was going to rain, I called on Monday to ask them to come earlier in the week to make sure the grounds were sprayed. They told me "not to worry about it" and that they would "take care of it." This was untrue. Now the day before my wedding, it is raining. They refuse to spray. That's not even the worst part. I spoke with Abbey, a manager in the store. She was dismissive, rude, and defensive about her poor customer service and her company's failure to live up to its responsibility. In fact, she refused to take any responsibility, blaming the weather and saying there was "nothing they could do." I did point out they could have come earlier in the week, they could have communicated with us better that they wouldn't be able to spray with the rain, and that we might have issues. But we were left in the dark until the day before the event that there would be no spraying. This was upsetting, and then on top of that to have Abbey be condescending on the phone with people who do not know pest control or what it entails was the worst customer service experience of my life. I will be reporting to the better business bureau, and I would never recommend this company for any special event. I was able to contact Orkin who took care of my pest needs and were pleasant and appreciative of the fact this was my wedding and a very important occasion.

I wanted to follow up on my last review. Three years later and we still love Quest. Charlie is the…read morebest. He shows up on time every time and he truly cares about his business and customers. Highly recommend him.

Hands down the best! They are reliable, professional and work collaboratively with you to solve…read morepest issues! Christie goes above and beyond the call of duty to help out - even at the last minute!

Having just decided to put roots down in Connecticut after ten years of living in New York City, I…read moresuppose I've become a country mouse. And upon moving I realized my 1912 farmhouse was already full of... country mice. Having discovered a bizarre stash of sesame seeds in my laundry (that wasn't mine) and hearing tiny things go bump (scritch scritch) in the night, I called Marvel Pest Service. Pulling up in a superhero-emblazoned Subaru and efficiently scoping out the rodent situation in the house, Fred reassured me that he had the situation under control. After the initial treatment (snap traps and bait traps) there's been a significant drop in tiny roommate activity and I'm committing to monthly visits to ensure it stays that way. Also super appreciate Fred being properly masked his whole visit, COVID is one bug Marvel isn't gonna catch!

Fred has been great to communicate with and very friendly and informative. Just had our first visit…read morefrom him and initial treatment. He was thorough and very nice with our dogs. Will see how things go over the next few months.

Dave is a true, skilled professional and takes pride in his work. Honest, thorough inspections with…read morefair appraisals for work to be completed. Prompt, courteous service always with a great mood and smile. Dave took me on as a client when the "big box" companies refused me. "Oh, we don't do that kind of inspection for new customers, only current ones." Was their excuse. Well how do you get new customers?? Fair, competitive pricing and excellent service. Top shelf company! If you don't have Dave as your exterminator, you're wasting time and your money!

Knowledgeable, kind, timely, thorough, professional, and calm from the first phone call to…read moreinspection of our property to the eradication of the stinging wasps and two of their nests. I'd call them again!

Came to our apartment to give a quote for termites. Told them it's an emergency as they keep coming…read moreout of the walls. My wife, landlord , and myself have called multiple times with no response. Left voicemails, again no response. Their excuse was they were waiting on management to approve the invoice. Couldn't give us any idea of when they would return to do the treatment. It shouldn't take 2 weeks to approve something. We went with Orkin. They came out same day for a quote and coming back tomorrow to start treatment.

John was fantastic! Clean, quick and professional. He put us at ease with his knowledge of the…read moreproducts and process. We would highly recommend them to anyone!

Called quite a few companies in the area but what really pushed me to this company was Marge who…read moreanswered the phone. She took the time to talk with me about my ant problem and also give me more than enough information on the company and their service. When the owner arrived this morning for service he spent an hour going through each room and in the basement and crawlspace. He was knowledgeable and guaranteed his work. He could not spray outside today but will be back within a week to do so. I HIGHLY RECOMMEND this company!!!

Great team. They have been taking care of my property for years and I wouldn't use anyone else.read more

I recieved a flyer in the mail and called to get some landscaping done. Ken came out and gave me…read morean approximate estimate. I said ok. He was suppose to get some pictures of rock samples and email them to me. He never did. I called for 3 days in a row. The person answering stated that Ken would call me and said that he emailed me the pictures. I told her I did not get the email. Again, she stated he would contact me. He did not. It has been 6 days. I had to start all over again and get estimates from other companies. Very poor customer service!!

I didn't hire them myself Don in law wanted to try a few things first. But I spoke with him and he…read morehad lots of great advice and if what my son in law does, doesn't work then I would definitely hire this company.

We had an awesome experience with Danny. He was super communicative, arrived on time, and has been…read moregreat with follow up. As promised, the ants we had in our house completely disappeared after the first spraying, and two weeks later they are still gone. His pricing is great and in line with all other quotes I got, but it was his communication that brought him above the rest! Highly recommended!!