Very sweet man attending the shop who was able to help me with a small but important fix on my…read morebike. I wouldn't have known the problem needed another fix if I had not gone in and I might've gotten into a bad accident. Friendly, knowledgeable and fast.

First-rate bike shop. Been there 35 years. Skip has owned for 7 years and he's a super nice,…read moreextremely knowledgeable, very competent guy. Answered a lot of questions and helped me with a tire. Very fair prices. This is the only place within 20 miles I'd go for a bike repair.

AMAZING SERVICE! I went out on a camping trip hoping to go bike ride with my buddy thinking I had…read morefull charges on my derailleur batteries, but instead they didn't work. Single speeding through Ojai and Ventura didn't seem fun. We made it down to Ventura and found VCC! While they didn't sell SRAM batteries, Robert immediately took mine and checked their voltage (they were fine), and then offered to charge them while we grabbed something to eat. What service! I am so glad to meet good people on this planet. Go visit!

Love the great service support and knowledge. Biggest variety of bike accessories. Thank you.read more

Dennis was excellent. I wasn't able to buy a part and get it shipped to the store so Dennis bought…read morethe part needed and I paid him. When the part came in, they had it on my bike within 15 mins. Highly recommend Ebikery!

Highly recommended! Absolutely fantastic customer service…read more I'm really proud to write this one review because this business tries It's best to go above and beyond to solve all the biking needs of its customers. My son's aventon bike was serviced here today and I have to say that everything went smoothly and very professional thank you e bikery. A+

Excellent customer service! professional bike repair shop with great prices. Support local…read morebusinesses!!!

I had bought a new rear cassette and the 1st bike shop put it on wrong, the second bike shop didn't…read moreknow how to repair it and John my third stop, correctly installed the part in under 5 mins. Next time I will stop by John's shop first to get it done right the 1st time! Thanks again for your help.

Great service, Omar arrived when expected (after hours)…read more Very courteous and friendly, same goes for Dispatch person. Ive always trusted City Motors for many years.

The AAA man was courteous, fast and took the trouble to explain i didn't need a new battery, but…read morelimited driving, due to covid, was my problem. He set me a task of starting it, driving it and it's great! Big thank you to Carlos!!

The guy that helped me today was very helpful and courteous. I will be coming here for all of my…read morebike needs.

We donated two bikes here and were treated so kindly. One of the employees (possibly the owner)…read moresuggested a bike for me and directed me to another store to buy it as he was out of stock. Great people here fulfilling a great purpose.

Thank you for your technical advice, and helping me get the right parts for my dinosaur bike. I…read moreunderstand and appreciate that you go out of your way to do so.

If you want to rent an e-bike to take the bike trail to Ventura pier do not rent from this…read moreplace!!!!!!!! The bikes we rented were the specialized como and the tern gds cargo bike and they had only pedal assist and no throttle which made it very difficult because the bikes would not go if you were not pedaling the entire time, there was barely any power and it was a hard ride compared to other ebikes with throttle and larger amp batteries that I have rented. These bikes are very weak and take a lot of effort to get up the hill back to Ojai. I was riding the tern and it only had one battery which ran out a little over a mile from the shop and we had to push it up the hill and wait in the Vons parking lot until they brought us another battery. In the website it states the bike has long range and talks about duel batteries. When I called and spoke to the shop the repair man assured me it would have enough battery to get back and forth to Ventura, I told them that was my biking intention and I wanted to make sure I would have enough battery. The bike is super heavy and has very low power. Not a bike I would ever recommend. When we asked where the other battery was when we picked it up Kelly said "don't worry you won't need it" and he was pretty dismissive to us, not friendly and seemed bothered by us. My daughter's specialized como also had no throttle and she had only 14% on her battery when she returned the bike. She also turned the battery off when she was coasting downhill to Ventura so if she had keep the battery on she would not have been able to get back to Ojai either. When I returned the bike the owner Tim asked me is I was in eco mode the whole time and I said there is No way you could ride that extremely heavy cumbersome bike in eco mode. He was also very dismissive and basically told me it was my fault the battery ran out. Also we only Ventura pier and came back to Ojai. You should also know they take a $2,000 authorization on your credit card. They never mentioned this until I went to rent the bikes. I would not recommend this shop for a bike rental.

Brought my bike in to Connor for a break-in tune up and after riding it all week, I can honestly…read moresay the bike feels incredible. The shifting is crisp, everything feels dialed, and the bike rides smoother and more responsive than when I first got it. You can tell he actually cares about the details and takes pride in his work instead of just rushing bikes through the stand. Super knowledgeable, easy to talk to, and took the time to make sure everything was set up right. If you want your bike to feel the way it's supposed to, I highly recommend having Connor work on it.

Was told I was on the schedule for Thursday (today) at 6 told me they would text me Wednesday to…read moreconfirm, I texted them and no response. I texted today and ignored, very unprofessional way to conduct business. If they couldn't make it a courtesy text so I can look at other options .

I LOVE this company! I trusted my 2014 Indian Vintage to Steve to transport my bike down to the…read moredealership in Orange County. I was able to ride along and see how the whole process works. The lift is the correct way to transport motorcycles without tying down the forks. Steve is a hard worker and a fellow comrade motorcycle enthusiast who knows a lot about motorcycles and understands the importance of delivering your bike safely.

Stevie was very helpful. He was straight forward and honest. Very good and fast service. Thank you…read moreStevie for your help!

Took my bike in for bleeding my brakes a new back tire guys were super helpful. Super nice. Happy…read moreto do business in the local market. I highly recommend this place.

Drove all the way here because Google says you're open from 10 AM to 5 PM. Even the sign on the…read moredoor says the same thing -- but the shop is closed. Super unprofessional and a complete waste of time. Please update your business hours on Google if you're not actually open. It's not that hard.