Great downtown location with easy pull-in off Haley to the back of the building parking. Ryan and…read morehis technician were friendly and patient in handling my endless questions and requests. Ryan helped me source incredibly difficult parts, some from Italy . They accommodated every request at a reasonable time, especially considering I dropped off my Vespa the same day I called him. Excellent work at a fair price. Highly Recommended!

Great team that works with you from sales to service. Trustworthy and honest. The best scooter…read moresales and service in Santa Barbara County. Try them, you will not regret it!

Similar to another reviewer, they give the average price of a bike, but it isn't a bad thing. The…read moreCustomer Service is extremely professional and is easy to talk to. I had Johnny, and he made things easy.

What a great dealership I purchased a used bike from Johnny in sales and he really took care of me…read more Very fair on negotiating when I got there to pick up the Bike after the negotiations were all finished he found the battery was weak so they installed a battery at no charge now to the great part or even better six months after owning it I heard what I thought was a tick so I called them even though they're 120 miles away as my local dealership isn't very good. I rode down there to be pleasantly surprised by the Service writer Troy and the technician Wes both went out and listened to my Bike. The technician Wes rode my bike, an excellent rider by the way, assured me nothing was wrong but wrote up a service order anyway so it was documented very professional very fair. I asked them what I owed them which they said I owed them nothing highly recommend them from sales to Service to parts.

I jumped on my bike and ".... Uh Oh! Flat tire. Rear!"…read more I phoned Pacific Coast Performance (found through Google) and spoke to Jeff. He said that he was booked solid but bring it on down and he'll take a look at it. He pulled a nail out of rear tire and had it sealed in 10 minutes!! Jeff saved my weekend! So great that he took me in. Very clean and tidy shop.

After reading reviews talking about how great Dan is I called him. I had a 1974 Norton Commando I…read morehad just bought and wanted someone to go over it and repair anything wrong, replace the turn signals, and a few other things. He said "I dont know anything about older bikes like that so I can't help you." Ok. Strange since everyone talked about how much hey knew about bikes. Could he have someone just go over it? Check the plugs, wires, fluids, filters? No. He just didn't know these bikes, he said. A guy that's been around since this bike was NEW didn't know how to check fluids on it? Strange. It's not like I was rude or demanding. I just called and introduced myself and asked if he could help. "Do you know anyone else in the area that could help me with my bike?" I asked him after being shot down. "No. No not really," Dan told me. And that was that. My only attempt to do business with him was over. Don't know if I caught this guy on a bad day or what, but this experience was a head scratcher. I hope the world is better to him than he was to me on this particular day.

One of the best independent motorcycle repair shops in California. Multi-make experience, fair…read moreestimates and quality work from Dan and his team.

Review for the service department:…read more Super friendly and easy to work with! Prices are also very reasonable compared to other local shops. Brought in a set of wheels off my Vespa to have the shop swap out to a new set of tires. I provided the tires myself and the shop charged $50 per wheel to get the tires swapped and balanced. Wheels were ready for pickup the following day and were nice and clean. Thanks again!

Sales - (5/5 Excellent) Service - (2/5 Below Average)…read more This year I purchased both a Triumph Scrambler and an Aprilia Tuareg 660 Rally from this dealership. Here's my honest review of their Sales and Service Departments: Sales: Brandon was outstanding to work with -- professional, honest, and great with communication. He kept me updated on the progress of my special-order Aprilia and honored a competitive price match on my Triumph. The Finance Department was equally efficient and transparent. There were no high-pressure add-ons or upselling tactics, and both purchases were completed in about 30 minutes each. I truly appreciated how simple and straightforward the entire sales experience was. Service: Unfortunately, the Service Department was a completely different experience. For my Triumph's first service, I needed a broken bolt removed to replace both clutch and brake levers, and to have the service wrench light reset. I was charged 1.5 hours of labor for a task that typically takes 15 minutes. The service light wasn't reset, and when I picked up the bike, the seat wasn't properly latched -- something I luckily noticed before transporting it home. For my Aprilia's first service, I scheduled the work to include installation of the quick shifter and heated grips. The total cost was around $1,000. Despite having an appointment and being told the bike would be ready by the end of the day, I was later informed it hadn't even been touched. When I returned the next day -- a four-hour round trip costing roughly $100 in gas -- I was told the bike was "done," only to be informed in person that a technician smelled a burnt-clutch odor in the oil and suggested I leave it for further inspection. No details, no follow-up plan, and no quick diagnostic -- just a vague recommendation to spend more money on a new evaluation. When I asked if a simple clutch test was performed, I was told they were "too busy." At that point, it was clear my time and investment weren't valued. I chose not to authorize more labor for a potential warranty issue, and decided I won't be returning for future service. Positive Note: Izzy, who works the service counter, deserves recognition -- always polite, professional, and genuinely helpful. Final Thoughts: Customers expect to build trust and confidence with a dealership's service department. Unfortunately, I left with neither. While the Sales Team was excellent, my experiences with Service -- especially with technician Eric -- were disappointing and have completely eroded my confidence in their operation. I would not recommend this dealership for service.