We had such a great experience at NP Bike Shop! Mario made the whole process so easy for both of my boys, who are 7 and 11. He took the time to help each of them find the right bike, made sure they were comfortable, and helped them pick bikes they absolutely love. The experience was so easy that I even ended up bringing my own bike in for a tune-up! Mario was friendly, patient, knowledgeable, and made everything completely stress-free. My boys are so excited about their new bikes and love riding them. We'll definitely be coming back to NP Bike Shop! read more

Wanted to drop my bike off today for servicing. When I arrived they had just closed for lunch. When I was heading back to my car I heard Mario call out to me, that he would open the shop and help me out. He did just that. He opened the shop and worked on my bike during his lunch hour. It's becoming a rarity to have direct person service these days but this bike shop gives you just that! They are friendly and professional and deliver Top Notch service. No better shop in the County and no better customer service than Mario. read more

Drove all the way here because Google says you're open from 10 AM to 5 PM. Even the sign on the door says the same thing -- but the shop is closed. Super unprofessional and a complete waste of time. Please update your business hours on Google if you're not actually open. It's not that hard. read more

NP Bike Shop - Bikes Near Me - Camarillo, California

Took my bike in for bleeding my brakes a new back tire guys were super helpful. Super nice. Happy to do business in the local market. I highly recommend this place. read more

NP Bike Shop - My bike after tune up - Bikes Near Me - Camarillo, California

I really enjoyed meeting and talking with the person that helped me decide on my bike, Dubs. I purchased a turbo levo 4 carbon. Amazing bike . I definitely give a shout out to the service team. The assembly was perfect. Set up for my height my weight nothing left, except to ride and enjoy the bike. It's the first bike I bought from them, but it definitely won't be the last. read more

Stopped in to look at some mtb gloves and check out a local shop. What a great store with amazing staff. Met the owner Ben and got to talk trails and bikes for a few. Great shop. Nice bikes and good prices. Thx guys. read more

Bought a used bike. Tuned up for $80. Fast turnaround and friendly service. Located right off Arneill in Camarillo read more

This place is great. Knowledgeable and helpful. They have fixed tires and even tuned up my brakes for free.

I have been coming to this bike shop for the past 7 year I will never have anything negative to say about this shop I have ordered both my Santa Cruz mountain bikes from here and have brought them in routinely for service. They have a quick turnaround time and they have been honest with me ever since. Mario who runs the shop is a great person and is very knowledgeable of the sport. I would absolutely 10/10 recommend this bike shop if you are in Camarillo or the Ventura County area for all your bicycle needs! read more

Just bought a Cannondale e-mtb from np bike shop. Sales person I dealt with was Warren. What a nice guy. He setup the bike, went over the book and how to maintain it, shook my hand and I was on my way. I went straight to the mountain and did an hour ride. Couldn't be happier with the setup. Highly recommend this business. Thank you Warren for making this easy. read more

NP Bike Shop - Bikes Near Me - Camarillo, California

Was recommended this shop by a friend and was not disappointed. Friendly and knowledgeable staff that helped me pick the best bike for me within my budget. Did not try to up sell me, which I really appreciated! Solid dudes. read more

They did good work, although a little pricey. The gentleman I spoke with twice on the phone, I would do business with again. The gentleman who I dropped my bicycles off with and gave my hard earned money to, made me feel like he was doing me a favor he didn't want to do. For that, I will not be going back again. read more

Newbury Bike shop in Camarillo - manager in charge(?), he's there every time I've gone, acts like he's inconvenienced helping you. Acts like he's stoned, he might be. He could care less about helping. Won't ever go back there. read more

I came in an hour before closing, thinking I needed my front wheel trued. The bike mechanic looked at the wheel, examined the brake, adjusted the brake and badabing badaboom! Fixed in 10 seconds for $10. Needless to say I felt pretty dumb for not looking at the wheel a little more closely to find that it was just my brake caliper that got knocked out of alignment. Whatever the case, the guys were cool about me being there right before closing and got me in and out in no time. read more

I took my Canyon Endurace to NP Bike Shop for a tune up, and to get some ghostshifting (that was only happening when it was on the small chainring and one of the middle cogs) taken care of. This kid from my local bike shop in SD took half a glance and attributed the issue to a stretched chain, even though it was new-ish and even though it wasn't even at 0.50 according to my chain checker. Marty from service did a little poking around and found that the rear derailleur cable was run in a way that spun around the front derailleur cable, so every time that cable pulled tension it affected the rear shifting which would make it difficult to adjust. He reran a new cable and now the shifting works perfectly. Thanks Marty, and NP Bike Shop! I will definitely be back next time I'm in TO if I need any work done. read more

Warren was amazing fitting me for my bike! And our salesman Goldie really spent a lot of time with me even though they were closed!! Can't say enough about my experience here!! read more

Really kind staff gave me a quick estimate of my junky old bike. Unfortunately it wasn't worth saving. They did inform me of an ongoing sale they had to purchase a new bike. I declined but appreciated the consideration. read more

This is a solid bike shop. My brother got me into mountain biking two weeks ago and I've been in love with it. NP is right down the street from me so it's incredibly convenient. On top of that, the staff are super friendly and don't mind going out of their way to support their customers. You can tell they aren't just employees, they are employees who love all things bike related and it really shows. I will continue to spend my money here because they deserve it! read more

NP Bike Shop - Extra inner tubes for my backpack. - Bikes Near Me - Camarillo, California

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The guys at both stores are great and knowledgeable about the bikes they carry. You'll see a pretty good amount of variety on display from LIV (Giant's female oriented bike brand), Giant, Cannondale, and more! The plus side of the store is that you can test Ride the bike in the parking lot to see if it's really what you're looking for. The bike mechanics are all pretty laid back and they don't seem to mind when you watch them repair bikes or put one together. I had my bike sent to this location to be built and they were fast and prompt, and not only that, they helped fit my bike to my height. I'm very happy with their service rates for bike tune ups and repairs. This is a very quiet but excellent store to stop by for road cyclist and regular bikers who just want to check out the cool bikes hanging out in the store. read more

NP Bike Shop - My LIV AVAIL 3 bike that was assembled from NP Bike Shop in Camarillo. Thanks guys!! - Bikes Near Me - Camarillo, California

Horrible customer service. Who ever was working today around 12pm 12-10-2022 should be let go. A complete dick to customers. I was about to buy my son a bicycle but his know it all attitude turned me off. He had something bad to say about any questions that I asked and after 2 minutes, I couldn't wait to just walk out of the store. Horrible for your business. Pay better attention with the employees you hire because I won't be returning. read more

Cool staff. Knowledgeable. Definitely happy to help. Biggest downside?... This is more of a satellite store to the one that is actually in the "NP" (Newbury Park). They don't have much stock of items (Not sure if this just due to the pandemic & pandemic related supply issues). If you need a repair or a common item, sure! Stop on by. Anything more...? Well, expect that you'll probably need to drive to the other location... (or somewhere else). read more

NP Bike Shop - New hours - Bikes Near Me - Camarillo, California

I was long due a new racing road bike. I had been looking online and was completely perplexed. I had no idea what to get nor what to do. On a whim I went to NP bike shop. It was the best decision I've made. Warren and the rest of the NP team are awesome! They recommended a great new bike and got me fitted right away. The bike is ready to go and fully equipped to get me racing again! Thank you to Warren and the NP team for the top quality customer service! read more

I truly wish I could leave a negative star review. My son picked out a new BMX bike for his 10th birthday that I saved for months for. The sales man was rude at the time we bought it, and against my better judgement, because my son liked the bike, I went ahead and gave them my business. My son test-rode the bike and everything appeared to be fine. The mechanic took it in the back to "tune it up" before we left with it. We took it home and that evening he went to ride it and the brakes wouldn't work and he almost ran into a vehicle because he couldn't stop. I brought the bike back to the bike shop where the rude sales man proceeded to not accept any responsibility, had the nerve to tell me that the bike problems were "on me" which he repeated half a dozen times, and then told me that I needed to parent differently and give my kid some "tough love" and "force" him to get back on a bike he was now scared to death to ride. I've literally never been treated so poorly, talked to so condescendingly, or told it was my fault for something that they clearly did to the brake system during the tune up. Because it had a TINY scratch on it, which probably was there when we bought it since my kid rightfully so wouldn't touch the bike that wouldn't brake, they told me they'd only take it back after charging me a 20% restocking fee. Such bullshit. Again, even after taking the bike to the back for the mechanic, and telling me ALL the things they found wrong with it, he would still accept NO responsibility that they damaged the brake system. I will never give this bike shop another dollar of my hard-earned money, and I wonder how any shop can stay in business with such awful customer service. Do yourself a favor and find a different shop who deserves your business and definitely don't take your kids here or go as a woman unless you like being treated like a piece of shit. Hopefully my bad experience will save someone else from the same. I seriously never write reviews for anything so it shows how horrific my experience was to even feel the need to write a review. Again, wish I could give negative stars. Update: Since I can't seem to respond to what the owner said in response I guess I'll edit my original post. How nice that all sounds and so wonderful that you "upgraded" and "fixed" it for free. Unfortunately, any repairs made I had to fight tooth and nail for and were done far from willingly, not to mention I had to endure constant disrespect and condescending statements from the sales guy. The damage that was listed was absolutely ridiculous. The bike had a scratch, and as stated before was most likely sold that way to me as it was sitting in a corner of my garage completely untouched for three weeks because my kid wanted nothing to do with it after being scared to death during his first ride on it where the brakes failed. Also, as stated earlier, the sales guy had a laundry list to tell me of things that the mechanic had to repair or "fixed"...but would not take an ounce of responsibility that they sold me a bike with a faulty brake system (or ruined during the "tune up"). All he could say was that every other bike in the shop would brake but that particular one had a different brake system and it was "at least better than it was," which was stated after I rode it and it still wouldn't stop. I told him I'd never be willing to drive a car that would only coast to a stop when I pushed the brakes. Why would I put my ten year old on a bike that wouldn't brake when he needed it to? And I was left with the reoccurring statement "well that's on you." Worst customer service. So glad that they care an ounce about a kids safety on a bike they sold with a ruined brake system. I appreciate the response from the owner, however it is typical to try and make it seem like they did everything possible to help me when really every "repair" or "upgrade" had to be fought for and was only necessary due to being sold a faulty bike. After all of the "free" repairs and upgrades I'm left now with a bike that is barely acceptable brake-wise and that screeches ridiculously loud the second you touch the brakes. It is a bike I will never trust to stop my kid. If that is an acceptable "fix" to the owner then my warning again to customers would be to take your business elsewhere. read more

Great bike store with wonderful service. Thanks Marty for the tire lesson, much appreciated.

I have been going to this bike shop since first day they open in Camarillo and can say that it has become my #1 bike shop in VC. I get the best service from their mechanic Roman to the point that I just drop off my bike and he knows exactly what I want. Roman and the other guys definitely provide a very nice and friendly environment at all times (something that is hard to find at other bike shops in Camarillo). read more

NP Bike Shop - tuned up and put together at NP bike shop - Bikes Near Me - Camarillo, California

What a great shop! We bought a couple of ebikes for Christmas and while we assembled them, there were just some things that were 'off' and we lacked the confidence to try to address them ourselves. Brought them in and the guys were quick to ensure I was served right away. Even got both bikes back later that same day and they are perfect! Feel much more confident in trying out the power of these bikes now. I know where I'll be going to get these serviced and for accessories from now on. Thanks NP Bikes! read more

I bought my first bikes from no bike shop with a lifetime tune up. I then learn that the kids now own the shop but no longer honor their lifetime tune up. Michael's down the street still does. I admire that. read more

Very friendly staff. Fast service and delivered earlier than promised! Mario helped install all the parts I bought and explained all the details. Staff is very knowledgeable and my only place to service and shop for bikes! read more

Cool shop. Nice employees that were helpful and answered all our questions. Picked up a helmet, chain lube, and some cleaner

Unpleasant and unhappy salesman--most uncomfortable experience I've had in a bike shop in fact. I like Giant, but I will take my business elsewhere. read more

Brought my mountain bike to NP this morning. Had no air in the tires, dusty and it just needed some attention. Ramon took the time to check the chain, pump up the tires, checks tubes and give my bike the attention it needed.. Thanks again! read more

Quality customer service and workmanship at a competitive price. With any of my bike needs, I'll look no further than NP! With minimal personal bike repair experience, I turned to NP to tune up my 90's Diamondback BMX, which they brought back to life and surely added a few more decades of enjoyment to be had. Been a thrill to ride and I'm thankful for their help. Should my bike need anything else, I know where I'll be going! read more

I took my Trek in for a second tuneup. Both times I'm super impressed with the quality of work and honesty. My front Di2 derailure stopped working and these puppies are super expensive. The tech found a loose connection! Whew! Also tires and tubes, bar tape and chain replaced. All is good. I trust these guys. read more

Called on Christmas Eve & they were able to get my bike serviced. Took the time to pick thorns out of my wheels to save my tires! Awesome service! read more

Fabulous service, with a smile! I met Mike and Roman today and they checked out two bikes that were jostled in a long distance move. They were so kind, so thorough and so helpful. Skilled at fixing broken bearings and weird brake problems all while sharing local information about beaches, bike routes and activities. Glad we found our new bike shop. read more

Great customer service. Mike's awesome and goes out if his way too make sure the customer is happy and always follows through.

Wow! We drove all over VC today looking for a bigger BMX redline for our daughter to race with and struck out. We had no idea this gem of a bike shop was right in our back yard! The staff here is super friendly, took their time to answer our questions and even let our daughter try it out. We walked out with a new tube for the old redline and a brand new GT 20 inch BMX bike! Thank you again for all your help! read more

NP Bike Shop - Bikes Near Me - Camarillo, California

I had my full suspension bike serviced like 2 weeks ago. I was very impressed with there customer service. The store personnel was very friendly and knowledgeable. My bike was done in time and price was very reasonable. They had a great selection of bikes and they took the time to answer all my questions. I highly recommend them. read more

Took bikes in for tune-up. Service, price: reasonable. Nothing really stood out, good or bad. Not inclined to go back but wouldn't rule them out. read more

Best bike shop in Camarillo by far! I've been here on several occasions looking for piece parts which they had on-hand each time. They take the time to help you get you exactly what you need. Thank you NP Bikes! read more