I've been using All State Propane for over 4 years and have always had a great experience. They are…read morereliable, professional, and easy to work with. Deliveries are timely, billing is straightforward, and their customer service has always been helpful whenever I've had questions. It's nice to have a company I can count on year after year. I highly recommend All State Propane to anyone looking for dependable propane service.

We took possession of a property with a tank that had an All State sticker…read more I called, left messages, and also sent emails to find out more about the tank. They never responded to any of the calls or online requests. I called our realtor and was told that the tank was owned by the previous property owners. So I called around and had another company fill the tank. 5 months later, I got a call (not sure how they found my phone number) from All State claiming the tank was rented, and I need to pay for another inspection fee, and I wasn't allowed to fill the tank. I refused to do anything until I saw some proof that the tank was not owned, and I argued that I should not have to pay for another inspection fee, especially since most companies don't charge an inspection fee, and the tank was inspected twice within the past few months. Within minutes of the phone call, they sent someone back out and shut off our gas when we weren't home!!!! I called - no answer. I called their emergency number... no answer (comical). They called me back, were super rude and demanded that I empty the tank right away, and they will have it removed the next day. Long story short, I had another provider switch out the tank to one of theirs the next day, and I want nothing to do with this company. I can't believe they left us without gas, hot water, or cook top for two days!! So unprofessional, so rude, and terrible at returning calls. The most interesting thing is that at no time did any of them try to de-escalate the situation or offer any solutions. Just hostile, rude, and unhelpful. So many better options out there.

Friendly folks. Filled my grill propane tank quickly and at a reasonable price. Filled up more than…read moreone of the pre-filled ones from the gas station.

We come here to get our CO2 siphon tank refilled (much easier/cheaper than soda stream). It can…read moresometimes go a long way to have some friendly hellos, small talk (ie about their free nitro coffee/set up), and help with the tank when the rest of life is not great and so just wanted to say thank you.

The store is well organize. Easy to find supplies.The staff is helpful for my needs of supplies…read more All locations I been too the Escondido location was far better store for my needs

THE EMPLOYEES USED TO BE VERY KIND AND HELPFUL…read more We have been going to this place since 2012. Back then, their prices WERE decent. They had a buy 3 get one free card they would punch, which helped keep prices down. THEN TRUMP CAME INTO OFFICE AND THEY INCREASED THEIR PRICES, BLAIMING THE NEW ADMINITRATION. I CALL B.S. The last time when we were charged close to $200 FOR 80 lbs (4 x 20 lb), we decided it was time to look elsewhere. I Googled Co2 exchanges and found a place in Perris (Perris Hydroponics) that advertised 20 lb tanks exchanges for for $13.99. We were able to get all 4 EXCHANGED, OUT THE DOOR FOR ONLY $55.99!! I WILL NOT BE SHOPPING AT WEST AIR GASES & EQUIPMENT ever again!!

Took in an empty propane tank to get a new one which I did, pay cash and got more propane than…read morenormal for less price

I have used my Lava BBQ tank for a long time and have no complaints but recently hooked up my grill…read moreto natural gas so I don't have to exchange tanks anymore. When I called the main office, I was pleasantly surprised with great service by Jackie who gave me several options what to do with my unnecessary tank including giving it to a fire station. I wish all customer service staff were as knowledgeable and as nice as Jackie!

I could not have had a better experience. These guys were GREAT! I went in for a trailer hitch…read more James took my car in right away and I was done in less than 45 minutes. They did not have the cargo carrier I wanted so James pointed me to one that would work on Amazon. Two days later I took the carrier back to be installed, without an appointment, Allan helped me it right away. He demonstrated how to use it and, again, out the door in less than 45 minutes. Best place ever for your U-Haul needs. Thanks guys!

I was informed that U-Haul services hitch receivers, so I took my vehicle to the Escondido location…read moreon Mission Avenue and couldn't be happier with the experience. Eddie took care of my hitch installation and was professional, efficient, and incredibly friendly. He got the correct hitch installed quickly and made the whole process easy and stress-free. Valerie, who checked me in, was also wonderful. She was very polite and welcoming, with a great smile. I highly recommend this U-Haul location to anyone needing hitch service. Eddie and Valerie truly stand out and make this place worth coming back to

They gave me a fee on top of a fee and then charge me a late charge on top of a late charge. What a…read morebunch of crooks...also price of propane fluctuates and there's so many fees $$$$$$ would NOT ever recommend!!!!

This is my experience with Amerigas…read more I've been with company for at least 20 years. The customer service was wonderful. Now you can't get a real person. At this point, we are going to change company's. Oh, they were able to bill me for the tank. I have been trying to get a hold of somebody on the phone to discuss this. Wait time between 75 minutes to over hour in 114 minutes and then you're hung up on, that is completely unacceptable. And this has been going on for over a year. My tank has been scheduled for an inspection for well over a year. I can't schedule a propane delivery until I have a tank inspection. I can't get a tank inspection because nobody will come out here and check my tank. I'm not sure why your company has such a long wait time and then hangs up on you. Also, I don't understand why they can't do their job. I don't know why you outsourced the phone calls. You need to order, hire, and hire more people to answer your phones. This is ridiculous. I'm about ready to come down to the actual office and see what the heck is going on. Unfortunately, I don't have access to a car. Can you please let me know what's going on, why I can't get a tank inspection, and I can't get propane? I'd love to hear back from you.

I don't put a lot of reviews out because to each his own as experiences can be interpreted…read moredifferently. But this company deserves it. Family run, hard working, caring and giving all the way around. Wanted to order a large tank but wasn't sure what was needed. Chuck showed up and after talking a bit, I understood what my options were. Start up and delivery quotes blew me away when compared to some others. He also set up a temporary tank for me to get by until my big one gets out here. Been a customer not more than 5 mins but already I feel I'm working with someone similar to my vibe. Sometimes it's ok to help people in need than to profit off them as a priority.

We have been using Imperial Propane for about 6 years. When we moved to Valley Center we "brought…read morethem along" to ensure our propane needs were properly considered and supplied. Chuck Dilts and his team do a great job of evaluating the needs of the customer and setting the properly sized tank to ensure ongoing service. I recommend them to anyone in North County looking for a company that truly cares.

The drivers do not seem to know how to read street signs and routinely violate a no trespassing…read moresign on mu property even though it is not a general utility easement. It is also posted, no vehicles over 10000 pounds, yet they violate that as well causing damage to the road, drainage, and owner side water lines. When I called to complain, they kept disconnecting me apparently because I was not a current customer, nor interested in becoming one. Horrible company now that Ferrell Gas has taken over. Same great service my @@@.

The best thing I can say about this service is that those answering the calls for them are…read morefriendly. I called on a Thursday , requesting delivery because someone left the jacuzzi on and my propane was between 5 and 10%. Heard nothing the following day or all week end(which I didn't really expect) . I called again bright and early Monday, the representative telling me she needed to hear back form the scheduler and would call me soon. At 4:45, I still had heard nothing, made another call, spoke to yet another rep and was told that the scheduler had neither posted or responded to the calls they had put in. I realize that it was our fault we ran out, but this is our source for heat, cooking, clothes drying etc. We've been at about 8% for days and no one has the courtesy to even respond to the customer service calls??? Seriously bad form. It would have been nice if I was even allowed to put in for an "emergency" fill but , no one would even answer the cust reps. inquiries. I feel sorry for them because they have to deal with the public. The scheduler either needs help or maybe another job.

Great company, reasonable prices for fuel. Friendly customer support. Purchased a new tank . It…read morewas delivered on time and installed. Everyone was very professional.

Still have not heard from the company, I have sent everything to the email that reached out to me…read more The owner refuses to acknowledge the lie of a scenario the office manager created out of thin air. The final bill is not over $500. Another lie but this time from the "owner". The final bill is $489 I've removed their equipment from my tank and emailed them to come pick it up. I've also contacted the BBB and even they can't get a response from them.