Amazing professional service the very BEST Honest supportive…read moreand efficient. You could not ask for more

Communication is inconsistent and they don't return calls/texts in a timely manner or at all! No…read morewritten estimate. They charged much more than the original verbal estimate and I called them back for the work that they did but was still dripping, not working, not the product I requested! They recommended more work above the service requested but they haven't even fixed the work they did. They took undue advantage of me and relying on ethical workmanship. Very disappointing and I recommend against!!!

John & Tasha are a great team to work with. They have been true life savers! They have been…read moretaking amazing care of my property for coming up on 2 yrs., they've helped with my catchment tank , getting trees trimmed, removing huge amounts of green waste, as well as the usual grass mowing and weeding. These guys are super nice, very accommodating, trustworthy, I trust them with keys to my house. They're awesome

Fast response time and great work! Would use them again for yard work/clean up! Good price for the…read morejob they did for me

After multiple attempts by a different company to fix a backed up drain, I called Judd at Big…read moreIsland Drain Cleaning. He was very knowledgeable and was able to fix the issue quickly. Whereas the previous company initially charged me $1800, Big Island Drain Cleaning charged me a fraction of it and actually fixed it. If you have a clog in an older house with cast iron pipes, this is definitely the company to go with.

Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!

As you can see from my prior review, my earlier experiences with SMART Plumbing have been happy,…read moreand they became my go-to plumber. This week they trashed all that goodwill, and I'm genuinely shocked. I called Thursday morning about a stopped-up kitchen drain. The very polite, British-sounding man who took my information (possibly an outside phone message service) said he would pass it along and asked me to text a photo of the problem, which I immediately did. Then... silence. Usually they're pretty fast about getting back to me, even if it's to say they won't be able to come out for a day or two. So on Friday morning I called again. The same polite gentleman again promised to relay the message, and to tell them this was my second call. Then... more silence. In desperation, that afternoon I went onto their website and used the chat feature. Here, someone did respond, telling me that they had no plumbers at present and were trying to hire someone, but for now "we're at a standstill." I apparently would never have known this without using the online chat. So far as I can tell, I would have been left dangling indefinitely. When I asked why they couldn't have their phone answerer tell people they are temporarily not booking jobs due to staffing issues, the person chatting -- definitely a live person, not a bot -- had no answer other than an apology and a "mahalo for your past business." Come on folks, this is ridiculous. It ALWAYS works better to tell people the truth. I may try them again sometime, but not for a while.

Strange business service. Wanted all my information but could not even just get a quote to replace…read moremy water heater. Seems to be banking on homeowners desperation vs. Proactive repairs and replacements. Very strange!

We have built over 40 custom homes on the Big Island. I also work as a real estate Broker and we…read moreonly use licensed professionals that do high quality work. I had a listing for a client down in Hilo and PandS was one of 3 plumbers I called. I won't name the others but the PandS crew gave me an honest bid and started the work right away. They did a great job and were professional and curteous. I also just hired them for another commercial job in Hilo. The had a great price and we accepted their quote out of 3. I would definitely recommend this company all the way around.

Very happy with P&S Plumbing. Very professional. Jermey clearly knew his stuff and was efficient…read moreand very nice. He fixed a pump issue that two other plumbers could not fix. I would hire them back in a heartbeat.

Absolutely the best selection of quality tile in town. Lots…read moreof eye candy They also have a great selection of in stock large format tiles 12" x 24", 24" x 24", 15" x 30", & 24" x 48".

Great place with an amazing selection. The staff - particularly Justin - was very helpful and…read morewelcoming-

This business is awesome!! From the start to finish, it's been nothing but great service. I found…read morethis company on Yelp because we needed an enclosed backyard for our dog. Paul responded in a timely manner and came by to give us a quote which was very reasonable. He also worked with us on dates of installation since we had to clean up our yard first and was responsive and kind throughout the process. He runs an exemplary business, pricing is very fair and quality is impeccable. Definitely can tell this company takes pride and care in their work. Highly recommend!

Silva Brothers was awesome, and we highly recommend them! Paul and his crew were professional,…read morepunctual, and super easy to work with. They kept things clean and respectful--no smoking, swearing, or dogs running off-leash--just a hardworking, friendly team. Paul helped us choose the best fencing options for our needs and budget, kept us updated throughout the process, and made sure we were 100% happy before asking for payment. The final price matched the estimate exactly, and they even went the extra mile by using fill from the fence posts to patch some holes on our property. Our fence and gates turned out even better than we expected, and we couldn't be more pleased!

We had a lot of work done for our farm in Waimea. John came out and gave us a very clear plan. He…read moreunderstands exactly what is needed for livestock and land. His team built very strong farm fences and gates that are easy for us to use every day. They used quality materials and every post is set very deep in the ground. It is such a relief to have everything secure and looking so professional! We highly recommend them to all our friends with acreage.