The Dr is wonderful at this office, I've been here 2 times lately with my mom because she has ear wax build up and so she can't hear with even her hearing aids in, the Dr has had us go to get her ears washed out to remove the wax and the little infection she has on the outer canal of the ear. My mom has been to one dr who was incompetent in removing the wax and so we are seeing a specialist to have them do it then back to Pacific Hearing for the Dr to set her other hearing aid. It's been a back and forth process but he is very reliable and nice and very professional. He knows what he is doing 100%!! read more

I am so happy I went to this clinic. Didn't realize how much I was suffering. Had 90% blockage and the doctor was able to clear it for me. I use to wake up every day with a headache and sore ears. This last few weeks my hearing is back and have slept better! Thank you! read more

Bad service. Came for cleaning and price for new mold for new patient. Appointment just for cleaning not new mold for new patient. I already explained on the phone. Come for nothing. read more

I'd been in denial about my hearing loss for years. Thanks to Dr. Wise and the many options provided, I'm hearing better and clearer than ever! read more

It had been 5 years since my last hearing assessment so I felt that it was time to check my hearing and discuss what products were available to meet my needs. The Oticon hearing aids I purchased at Hearing Science were still working well for me but I was interested in seeing how the technology has improved. I called Pacific Hearing Services and was scheduled for an appointment with Dr. Michael Robinson. He evaluated my hearing and my audiogram looked very similar to the last one I had at Hearing Science. We discussed my options and I was happy to find a pair of hearing aids that were smaller, more powerful, and that had better sound processors. Moreover, the insurance I had covered most of the cost and I ended up spending 90% less that what I paid for my previous hearing aids! Dr. Michael Robinson is professional, kind, patient, and thorough. I feel fortunate to have had my appointment scheduled with him. Furthermore, I love my new hearing aids! They are smaller and fit inside my ear canals much better. Also the sound quality is near perfect. It took a couple of visits to get the levels right but the staff was accommodating and got me back in the office quickly, one time even the same day! Thank you Pacific Hearing Services! read more

Please be aware of good reviews! This place might fraud you. I called and asked about my insurance benefit and they said they take my insurance. They said My copay is 20 dollars. So I made an appointment. However, when I arrived at the office, they said I have deductible and asked me if I want to pay 125 dollars in total. I said yes because it will go toward my deductible. But after the bill came out, my insurance stated my portion should be only 53.58 dollars. So I called the office, and they said they charge 125 dollars and I have to pay the whole thing because that's what they charge. What? Basically my responsibility is 53.58 dollars but they ended up taking 125 dollars from me. This is FRAUD. I never ever had to pay more than my responsibility. They should have checked with my insurance first and inform me before they perform any exams. They gave me wrong information to me that all 125 dollars will go toward my deductible. Take my advise and do not go to this fraud place or if you ever go, don't ever sign any document there. And don't pay ahead! Just ask them TO BILL LATER. read more

Pacific Hearing Services - Bills. - Audiologist Near Me - Rancho Cucamonga, California

Pacific hearing services is a rip off the doctor check my husband's hearing and he needed hearing aids. My husband kept saying you know I'm probably gonna lose them because I've never had them before. The doctor told him at least five times that the first replacement is free, free free free free. So we get home and the case that these hearing aids came in is kind of flimsy. They opened up in one fill out and we couldn't find it but since we knew that the first replacement was free, we called and the receptionist was so arrogant. She just said oh no, are you crazy? you have to read the contract. It doesn't say that in the contract so basically the doctor lied to us and that's OK Because it doesn't say that in the contract so the verbal contract they do not uphold in that office, unbelievable can't believe that we were taken advantage of like this they're not trustworthy!!!! Usually people that go in there are older so basically it's elder abuse and I will report them read more

The front staff are always super helpful, and they do very well cleaning my hearing aids.

Very patient and very kind. Very knowledgeable. I went in thinking I had hearing issues and they confirmed I was just fine! They explained everything to me and broke down the results. I had an appointment where I brought my children and the front secretary was so kind to them. read more

The best Dr ever. Dr WISE is honest caring and so professional. Love how the lyrics work in my ears. Very good device. Thank u for all u do to make my hearing better read more

I highly recommend PHS. The doctors are thorough and make getting a hearing aide a pleasant experience. I have a mild- mod hearing loss in one ear and I am very pleased with my aide. I hear more evenly now and I don't have a full dull sensation in my ear now or feel like I'm straining to hear. Before my hearing aide I was constantly turning to hear in my left ear or asking people to talk on my left. Oh and you can't even see my aide it's so small. I'm only 45, if I can do it, you can too. And no, you don't get constant static or feedback. read more

I came here last August to get a new Phonak hearing aid and a streaming device. This place had to have been one of the worst experiences I've ever encountered in my long life as a deaf person. It took them 3 months to file and complete a claim against my insurance. Frequent calls would be it will take up to 6 weeks only after that period, they say "we forgot to file it". I ended up delaying my move from California to the East because of this mess. Then I was sold the roger select streaming device. They had two models at that time. One with bluetooth and one without. Guess which one I was given. After I left California, I broke it out and there was no bluetooth. I can't even jack it into my phone. Dr. Wise was totally unfamiliar with the technology. I really do not recommend Pacific Hearing Services. They caused me so much stress and always seemed to be brushing by with excuses. read more

I have been a patient of Dr. Michael Robinson for 44 years. Dr. Mike fitted me with my first hearing aide when I was 12. I have a degenerative hearing disease and I have needed constant care my whole life. I'm so lucky that my parents found Pacific Hearing Services. Dr. Mike is the best at making sure you have the right hearing aides, the correct adjustments, and ear molds that fit properly. I have had to get emergency ear molds at other places once or twice over the past, but they are never quite right. That won't happen at PHS. The staff here is kind and knowledgeable. The audiologists working with Dr. Mike are constantly in contact with Dr. Mike. The whole office runs very smoothly. I just can't recommend this business enough. If you want the best, this is where you come. read more

Pacific Hearing Services - Audiologist Near Me - Rancho Cucamonga, California

Very patient with their patient's close to home very convenient very professional out of 10 stars 10 being best I read it a 10

I cannot praise Pacific Hearing high enough. I have been using their services for over 5 years now. Every time I stop in I am met with a friendly, courteous, and efficient staff. It is a pleasure to walk into their lobby. Dr. Richards has been looking out for my hearing very well. I am a musician and my hearing is vital to me. He just retuned my hearing aids to compensate for some loss I have developed. He decided it was time to check and see if I had developed any new loss. He was right, and he caught it. Thank you to all read more

As a professional musician, it is imperative I have the best hearing possible... Amanda G. was a pleasure to work with regarding my hearing needs. She took her time and made sure I understood *all* my options when being fitted for my new HAs... I never felt rushed or like the clock was being watched...she was patient and answered all my concerns and questions......I'm am very pleased with my new hearing aids. Thank you Pacific Hearing Services! David L. read more

I would highly recommend this place. Staff members are courteous and Dr. Wise is kind and professional.

We have been coming here annually as a recommendation on my children's IEP. Everyone in that office is so kind and professional. They really make it a point to make my children feel comfortable. Even during COVID, it was very easy to make an appointment. We were the only patients in during that time. They are quick to follow up and return calls when needed. If I've ever needed equipment fixed, they are accommodating and try to be quick about it. I highly recommend. read more

Excellent! Very professional staff, Dr Wise takes his time to give and explain all the results! Definitely recommend all my friends and family to come here if needed! My son was evaluated for an auditory processing disorder, and Dr Wise went above and beyond to evaluate my son appropriately. Thank you! read more

The Dr.'s at Pacific Hearing Services are fantastic. We ended up at the Rancho Cucamonga office. They even do the very difficult to find Auditory Processing Disorder testing. I spoke on the phone with Dr. Wise who was very kind and helpful, and per commute and scheduling we ended up working with Dr. Guzallis, who was also fantastic- very kind, gentle, helpful! If you're trying to rule out a mechanical reason for suspected ADHD, consider getting an eval for APD (CAPD). Not only are they fantastic, with their own little parking lot away from malls and other irritating places, but they're the most reasonably priced this side of W. LA or OC. Thanks again PHS! read more

I am very impressed with the quality of care I receive at Pacific Hearing. The staff is friendly and very helpful. Dr. Wise is a true professional. He takes the time to assure that I am not only fully informed but that I have the right hearing device for my needs. I can not recommend Dr. Wise highly enough. read more

"Great patient service". This office is awesome! Dr wise is professional, caring, and extremely knowledgeable. He takes time to explain the various options available for you particular life style. The office staff is "top notch". They worked quickly with my worker's compensation adjuster and scheduled an appointment sooner than I thought. I highly recommend this office for all your hearing needs. read more

I brought my daughter to see Dr. Wise today and her exact quote when we left was, "I'd give him 10 stars out of 5 on Yelp if I could." The appointment could not have gone better. My daughter is 15 and does not have hearing loss. She has extremely good hearing and hypersensitivity (Misophonia and hyperacusis). I was thrilled to find out that Dr. Wise not only had heard of these disorders, but treated them. There are very few doctors that will offer hearing aids for these disorders (used as sound generators). We were so excited that he not only did the testing, but she got the hearing aids the same day. First, I called his assistant and she called me back after finding out that he treats this disorder. She was kind on the phone and in person. Dr. Wise was very kind, thoughtful and caring. He was professional and did a great job explaining everything. I highly recommend him! I was so blessed with the service we received. read more

I called this Rancho Cucamonga location on a Wednesday and the girl that answered was very courteous and helpful. She gave me numbers of places that take my insurance. I highly recommend them. The girl who was working on Wednesday was very knowledgeable and helpful. I wish I would of gotten her name. read more

Now hear this! If you need hearing aids, this is the place to go. The office is warm and efficient and Dr. Wise is very knowledgeable and will get you to the right devices that have 45 day trial periods. I'm teiling all my friends and relatives. read more

Extremely professional office. Upon my arrival the receptionist was on the phone. She immediately acknowledged me and said she would be right with me. After minimal paperwork, I saw Dr. Wise and Amanda. After the hearing exam, they explained to me my results and answered my questions. The whole time with a smile. I was in and out in less than 20 minutes (LHI appointment). read more