Something has change in the last year at the organization. The communication is horrible. As an…read moreexample I wild get a text with one date confirming appointment and then a call the day before to confirm I was going to be at my appointment on a different date. I had my annual hearing checkin in December of 24 and was told I would need new hearing aids. No problem, at least that is what one would think. I get calls in January telling me need to be tested now that insurance had approved the hearing aids. Testing had already been done. I took a month to find out what they meant was I needed to come in to review my choices on hearing aids and measure my ear. This had already been done during my testing in December when I was told I need new ones. They had provided the hearing aids I was using and had all the measurements. They couldn't schedule till mid March to pick the ones I had already picked and take a measurement of my ear. This took all of 5 minutes. Signed the paperwork and told it would be about a month to receive them. I contacted my insurance company to change providers for future appointments reviewed the reasons why with them. They agreed to do so. A couple of weeks later I get a call from an office manager in Glendora (Jackie) upset and argumentative that I had filed a grievance. Confirmed I was still going to pick up the hearing aids when they came which I did. I call in April to find the status and am told I would have to contact the insurance company. They could not tell me more. I called my insurance company today, they got the doctors office on the phone and confirmed the office had canceled the order because of the grievance. The also claimed they were refusing future care because of the grievance, which was something I had already asked for. My insurance company approved starting the entire process again with another doctor 10 minutes from my home instead of 45. So if you have a problem and have any medical devices you have been approved for, wait till you get them before you take any other actions. They will not let you know what they have done when they take a retaliatory action against you.

Simply... Good service! Staff, Technicians and Doctors are…read moregood. I have been coming to see them the last 3 years.. Great service Kevin Townsend. Thank you

Another visit to Chris Stone and am very grateful to have such an expert within our community. He…read moretook such good care of my elderly father. Professional, kind, thorough. Thank you Chris!

STONE Hearing is absolutely the best. I brought my father in (80 years old) to evaluate his…read morehearing and see about a hearing aid. This doctor/wife team is the absolute best. Both are quiet, but kind. They both seem so patient, and really give their time to patients. I had no clue about hearing, hearing aids, etc., until I learned so much from the doctor in the 2 appointments we went to. He evaluated my father, and found the best cost solution he could, and helped us put that in place. He went above and beyond, in contacting a hearing aid company (in Europe) to ask them if they would let him download a program (not available here in US) to help program my dad's hearing aid. I cannot recommend this doctor/wife team more - please go here, you will not regret it.

After being patient at this location for three years, when I called for assistance with the hearing…read moreaids they had supplied my husband, as they were no longer working correctly, we were dismissed. I was told that they could not help us. They said the warranty had run out a few months ago, and my husband was not eligible for new aids for another year and a half. This in fact was not true as the insurance would have covered the repair, I am certain they should know this, but simply did not want to help. A hearing test would have allowed them to at least adjust the aids to the correct setting. So I also asked for a hearing test, and was told we would have to wait several months for an appointment, with no apology. However, I want to thank them for this terrible disgracefully service because it allowed us to find a wonderful provider, Clear Hearing in San Bernardino, who was able to get us in within a week, ran a hearing test and got brand new hearing aids authorized within two days.

Nice, professional and friendly . I recommend this place to anyone needing this service.read more

Had a very good experience here. It's only 4 stars because I had to wait 3 months to get an…read moreappointment. That said, it was worth it. I like that Dr. Poopat didn't jump immediately to suggesting procedures and scans; instead, he focused on conservative treatment first, with the option for a sinus scan if symptoms don't improve. This seems rare in the ENT world, in my prior experience.

The Nurse Practitioner was very thorough with her exam. The office staff were professional.read more

Returning to this office was the best decision I have made…read more I have always experienced sinus allergies and eventually sinus infections. In 2020, things got much worse, so my PCP referred me to ENT & SINUS CENTER in Rancho Cucamonga. My experience with the practice, from the front desk staff to the telephone service, left much to be desired. However, my doctor, Henry H. Nguyen, M.D., was unbelievably amazing, so I continued my care with him. Fast-forward to 2022: I could not contact anyone in the office; my messages went unanswered, and I went out of my way to stop by for answers. So, I decided not to return. While I continued to follow all of Dr. Nguyen's recommendations for my sinus care, it wasn't enough. I debated going elsewhere, but the thought of care from another physician who had neither a passion for his chosen field nor heartfelt care for his patients simply didn't do it for me. In 2024, I got another referral to a different place, and just as I was going to enter a new office, I decided to call the ENT & SINUS CENTER one last time. Calling again was the best decision I have ever made regarding my healthcare. Thank you for bearing with me and allowing me to share the background. The office has a brand-new team of staff, and the experience is completely different. No more unanswered calls or negative attitudes from anyone. The receptionist was polite and happy when she answered the phone. Emily P.A., Marissa M.A., and Nidhi M.A. went above and beyond what I expected. I continued my care with Dr. Nguyen and Deborshi Roy M.D., and had a Balloon Sinus Dilation back in November of 2024. Both doctors are truly amazing and kind. I am not one to write reviews, and it's been a while since my procedure; however, I think it is of utmost importance to let others know when one finds the right care. I highly recommend this office. You will not be disappointed. Everyone listened and made sure I was comfortable. Dr. Nguyen ordered all the tests needed to provide an accurate diagnosis. The payment process was seamless, and the waiting time and accessibility were great. I highly recommend this office.

I went in for my appointment at the ENT. Everyone was very nice. Dr. Roy was so caring. I was…read morescared to go in for my procedure and he called me in assured me everything was going to be OK. Everything turned out well thank you for the staff and the doctor for being so caring.

I switched providers this year to this office and had my first appointment with N.P. Heidi Larson!…read moreWhat a kind, caring and knowledgeable N.P.! I felt her compassion towards me right away! She listened to all of my concerns, gave me suggestions and orders for preventive testing that were becoming due! I never felt rushed but genuinely cared for! I'm so glad I switched providers this year and will continue to see her as I go into my Medicare years. I feel confident that she will look out for my health!! Thank you Heidi Larson!

I had an appointment with Dr. Gupta and I was very pleased. Dr. Gupta listened to all my concerns,…read moreanswered all my questions, was thorough and kind. I would highly recommend her to anyone looking for a doctor that truly cares.

I went to the ER in March with extreme neuropathy on the entire left side of my body. I was told…read moreit was anxiety and given unnecessary meds. My primary gave me a neurologist referral along with migraine meds,gabapentin, and pain meds Nothing helped and my neuro appointment was a month away. I was so overwhelmed I was willing to try anything. I called Dr. Tony and made an appointment. I was seen right away. He took x-rays before we proceeded and knew exactly where to start. He took me off all meds and gave me some stretches to do, along with an office visit 2x a week for 3 weeks. ALL OF THE PAIN AND NEUROPATHY WENT AWAY. I am so grateful, it was such a traumatic experience not knowing what was wrong for so long. Dr. Tony and everyone at Euclid Chiropractor are AMAZING 10 OUT 10 RECOMMEND.

This has been my chiropractor for 10+ years I would never change…read more I have recommended them to many customers . From the staff to the doctor They show professionalism and care always looking out for us as patients. And lots of experience I will continue to come to them even if I have moved 30 minutes away Thank you for your excellent customer service

This urgent care is usually very busy during the week. They have a wait room but you can also stay…read morein your car and they call you. The wait to be seen was an hour. Then the wait for the doctor to finish up was another 30 mins. Overall glad I came, staff was super friendly!

I have been coming here for a few years for myself and my family. We always have a good experience…read morehere. Today I was seeing and everyone was very friendly, kind, knowledgeable. I didn't feel like I was being rushed. Special thank you to Mariah for helping me feel comfortable and informing me of everything at every step.