Great, honest people. Literally took 10min from entering the shop and leaving with no hussle loan…read more Will recommend to all my friends. Definitely will come back for business. Thank you so much!!!

I ran into a bad time with my mortgage company when I had some emergency expenses during March of…read morethis year. I called and let them know what was going on and that I would make a double payment at the beginning of April. Much to my surprise, they told me that this wasn't going to work for them and if I didn't pay them immediately, they were going to foreclose on my house! I was like, "After a month? Are you serious?!" Indeed they were, and I had no idea a mortgage company could foreclose if someone was only ONE MONTH LATE! I didn't have the money to cover it nor anyone to borrow from. So I started thinking what I could pawn to get the money right away. I settled on a collector guitar that I owned and started making calls. No one was willing to loan me much on it, and Maxferd was highly rated and I explained what I had when I called. I had spoken to Michael and he explained that they didn't deal with musical instruments and he gave me a referral to another local shop. I checked with them and a couple of other shops and no one was able to provide the loan that I wanted. I called back Maxferd's and spoke with Michael again. He said he had a couple more referrals if I needed them. I said no, I'm really in a hurry to do this because time is short and the guitar was so valuable that I really didn't even like taking it out of the house! Then I asked him about the jewelry loans and explained a bit about what I had to borrow against and he said I should be good to borrow that much with what I had, but of course, he would have to see the items first before he would know for sure. So I went in the next day and brought everything over. I pawned 5 rings for the 1K loan, including a custom handmade one of a kind ring that had belonged to my mother and had been in my family for 50 years. Michael gave me the lowest rate on that ring so that I could afford to get it back the soonest. He also knew which ring was a keepsake from working for the phone company, another custom one-of-a-kind ring that I had bought from the daughter of a fellow phone company employee. So he gave me the best rate on those 2 rings so that I could afford to get them back first. When my pension check came, I went down there right away to pick both of them up. And I was so relieved to have them back! I had to pick up the other 3 rings much later in the loan, and I would call - a few times - to check on the interest and how long I had left to pick them up. I ended up being able to get them about a week before the loan was due and - I lost the pawn tickets!!! OMG! Most pawn shops really sock it to you if you lose those tickets. I called again to check what the extra charges would be for a lost ticket. They only charge $2 per lost ticket, plus they thoroughly verify ID. So I just picked my last 3 rings up a couple of days ago, and they were just as kind and considerate as always. No one wants to have to borrow money against their most prized possessions, but sometimes life will hit you like that. And if it does, Maxferd is the best place to go. The folks there are the kindest and most considerate that I have ever dealt with at a pawn shop. Highly Recommended!!!

Thank you for the greatest customer service that is rare these days. The integrity & this business…read morehas shown to me. These people at Best Collateral in the mist crisis when the company had a computer crash and melt down. Yet they held it together. I really appreciate them being patient is the key. These are the team to I trust with my loans and jewelry. I recommend you to this business.

Since the chain opened they always under cut the customers and will tell you your jewelry doesn't…read morehave much value. Then I'd go to the SF Gold Buyer in San Francisco, out on West Portal, and I'd get double to triple the price. I sold them a very unique fine grass weaved bracelet with a silver clasp, 2 side silver adornments, very plane, & the larger adornment in the middle. I was told by this place that it had no value but the silver that amounted to nothing. I drove over to SF Gold Buyers and the bought it. A week later I saw it in the sale cabinet, and another week later it sold! I sold it to them for $60. They priced it at $120. So, you have to know more than just the value of the metal! These lunkheads have no clue of the value or history of anything but the obvious. Like that Haida silver jewelry is expensive because it's ALL hammered by hand & hand engraved. No melting & casting!! l just want to warn all of you. Go to another place 1st then go to this joint to make sure they know the value of your items!! You'll be surprised, & angry.

I had a great experience at Bay Area Gold & Silver Buyers. Jacob was incredibly patient,…read moreknowledgeable, and took the time to answer all of my questions without making me feel rushed. He thoroughly explained the evaluation process and made everything easy to understand, which I really appreciated. The entire experience was professional, transparent, and straightforward. I left feeling confident that I received an honest evaluation of my jewelry. I would definitely come back in the future to have more jewelry evaluated and wouldn't hesitate to sell here.

Larry, the owner, responded thus: "Regarding the scrap…read moresilver price discrepancy you highlighted, we must clarify that our current rates are significantly higher than the figure you mentioned." "The figure I mentioned" was the scrap value, which is precisely what your employee told me that your "current rate" is. That "rate" is the lowest amount that a silver coin could possibly be worth, without losing money on it. The other coin buyers I work with pay nearly double that amount, for reasons I mentioned (the fungibility of silver coins). So it sounds to me like there is either a disconnect between your policy and your employee's understanding of it, or that you're just trying to spin this in a positive way. Either way, I wasted my time. I took the coins to Polyak on Monday and was paid about double the scrap value, which is much higher than what you would've paid me. ‍ But I'll give you another star for at least responding.

I bought a gold pineapple from them about five years ago lost a receipt and it was fake. I just…read morefound out that they sell fake jewelry. Very sad.

Tena un enpeño.i todo el tiempo estaba cerrado oy que logre enconttar avierto que solo habren 3 hrs…read moredisen que ya se vendio el prodicto esta asa de empeño estan robando descaradamente no se confien espero que.tengan una explicacion mejor que.la que.me an dado son estafadores

This is a small place but full of business and life .. This was my first time visiting Campos…read moreJewelers and I gotta say it was a great experience. The owner was as the nicest guy , super friendly and super helpful . Introduced himself , was friendly and treated us as if we were long time customers. I will definitely be making my next jewelry purchase from them , I urge anyone looking for their next jewelry purchase definitely stop by Campos Jewelry. The owner also have my daughter a free shirt which was pretty cool . Thanks Campos Jewelry for your amazing customer service.

I keep having to repair the same issue. I requested a custom chain and bracelet set that can fit…read moretogether. So I can wear it as a longer chain or have on my chain with my bracelet on my wrist. I paid 15k in total and this is what I got for a custom piece. Looks like work I could have done with a drill bit. My request was a custom chain and bracket and this is what I got. I'll let you be the judge. I keep having to repair the same issue because the way it was "customized". Damaged Goods is what the other jewelers call this. For me to get it repaired and fixed properly. I have to pay an additional $1500 elsewhere . Repair on the chain for the Box Clasp. I stopped buying jewelry here and went downtown to the jewelry exchange a whole block of vender with quality and better pieces. Truly customized pieces as well that will compete so you can go back and forth and hustle the prices down.

I've been wanting to pick up a (don't laugh) french horn. On eBay, a good used horn goes for at…read moreleast $1,500. I was able to find a good King Eroica french horn here for $250. When I showed interest in the horn, they hauled out an interesting antigue upright flugelhorn to ask me what it was. I'm always amazed at the crazy instruments you can find in shops like this. One of the other local shops has an old 2 valve G mellophone. Neither instrument is the least bit useful, but still, interesting. These are nice guys, willing to haggle on pretty much anything. It's as nice as you would expect a pawn shop on Sixth street to be. And they have a better variety of items than the other pawn shops in the neighborhood.

If you asked me a couple years ago the best place to go to pawn your valuables, I would have told…read moreyou that Liberal on 6th is the best and only place you need to look...In that time to now, however, they have not only let go two of their best and most knowledgeable brokers(Matt and Justice). These dudes knew this place and policies inside and out, they made you feel welcomed, always remembered a familiar face, and always hooked you up with the best deal that they could. Never met anyone more eager and happy to be working the long hours that they did. I recently went in and was disgusted with how I was treated. The new employees didn't know what the heck they were doing and the boss was too focused on other matters to give a crap that they needed his help. I ended up leaving because I waited almost 30 minutes without being acknowledged at all. I most certainly will not ever be going back and you shouldn't either!!

On my last two visits, the owner cheated me. She made a quote on the gold per gram, then raised it…read morehigher. When I questioned her about it, she said, oh, he made a mistake and gave me the difference. Last week she did the same thing again. After going to them for over 15 years, this should not happen. I know the economy sucks but you don't cheat old clients. Totally in the last 15 years, I spent over $50K there, and only recently did her cheating become blatantly disappointing. Why couldn't the $33 difference be in my favor ... cause they cheat. I will not return and she saw that look on my face as I left the premises. There are other places, over 300 gold shops posing as jewelry stores, in San Francisco, their business would not be missed.

I come here because my parents always do business with them and thought we would be treated fair…read morebut no, go elsewhere with your money and jewelry. The owner is quick to take your jewelry when you pawn it BUT making payments to buy it back!!!!! I just missed 1 payment with her and she automatically said that my ring was no longer available to me? I've been coming here for years with my parents since I was a little girl and to get played like that was unnecessary and unprofessional! I always pawn the same ring when I need quick cash but I ALWAYS buy it back. It's the same service I've been doing with her for a few years and she knew how much my ring meant to me. So when that 1 payment was missed and I called about it, she was quick to tell me that it wasn't mines anymore and I had to pay FULL PRICE of whatever number she wanted to charge for it. They have moderate selections in jewelry but very overpriced! You'll find better deals in Oakland with better selections and customer service!!!