When I lived in Oceanside, CA my Hometown for 33 years, On…read morean occasional Basis, I would be referred out to Tri-City Medical Center from my Primary Care Doctor to get two different Surgeries on my left leg due to I contracted a DVT in my left leg due to a Estrogen Medication that was recommended to me by my younger sister to make my Bones Stronger. My younger sister isn't a physician I didn't know the devastating impact her decision would have on my health at that time period. I decided to take this Estrogen Medication called Prempro for (one year and a half) then I stopped taking this Medication because this Prempro caused me to contract a severe DVT means a (Deep Venous Thrombosis) in my Left Leg. I contacted Dr. Richard Saxon who is a Certified Radiologist who specializes in the Stenting process of inserting Stents in both my Right and Left Groin Area inside my body. Dr. Richard Saxon performed this Stenting Surgical procedure for the First Time on my Left Leg. My Stenting Procedure was very successful. I was his First Recipient. Also the Tri-City Radiologist Group has an amazing collection of physicians who I had a few procedures done with Dr. Donald Ponec who had inserted a IVC Filter in my Left Iliac Vein to keep my vein open on a permanent basis to prevent any New Blood Clots from traveling up to my Heart . Also Dr. Justin Gooding performed a similar procedure on the same left leg and this procedure was very successful with excellent results. I wanted to say a big THANK YOU to these Doctors at Tri- City Medical Center.

I am writing this review because I hope hospital leadership will address concerns about my recent…read moreexperience. During my visit, I experienced excessive wait times, poor communication, lack of follow-up, staff behavior. What was most concerning was lack of communication. I understand that hospitals can be busy and that healthcare professionals work under significant pressure. However, patients and families deserve clear communication, respect, and timely care. In my case, I had to wait 3 days for an MRI after that their wasn't a care plan to follow up. I had to advocate for myself for proper treatment. I am sharing this feedback not simply to complain, but in the hope that management will review these concerns and take steps to improve the patient experience. I would appreciate having someone from leadership contact me to discuss this matter further. Thank you for your attention.

Im so grateful for this location and the services provided. Only thing is, it stinks horribly of…read morefertilizer. They need to do something about the stench on their landscaping that seeps into the lobby.

I have been with Scripps for a very long time…read more I have a lot of health issues and I normally go in person to make appts. My husband told me I got a letter in the mail stating that I was writing messages in my portal to my Drs. I thought the portal was used as a extra tool for Scripps when you do not go to appointments for your health and concerns. They threatened me that they would kick me out of Jefferson if i wrote anymore messages. Don't I have any patient's right for my healthcare to use the portal for questions and concerns when appointments are over two to three months in the future? I felt threatened and abandoned especially that I was recently discharged from the ER and needed some answers from lab work which I feel was not given by the ER Dr. On top of that I got a letter in my portal about missing and no show appts which I go all the time because I have other people drive me there so why is there such a mess when I feel I am threatened? Does anyone else have this experience with Scripps at this time with communication on portal, mail and no one replying to their messages on portal? Has anyne else been threatened to be kicked out even if they go to all drs appts on time and ask qs about their health???? Isn't that what Drs and nps are there for to help you and take care of your concerns in a professional manner???!

I love that Yelp gives people the chance to review even government and military facilities, because…read moreNaval Hospital Camp Pendleton truly stands out as an important part of the military community. This hospital is clean, well maintained, and in a convenient location for service members, families, and retirees who rely on it every day. The facility itself feels organized and professional, and you can tell there's a strong sense of teamwork among the staff. The pharmacy, like most pharmacies, can sometimes be hit or miss depending on timing, but the staff are consistently friendly and patient, especially when helping elderly patients or those who need extra guidance. I appreciate how much effort they put into explaining medications and procedures clearly, even when signage and instructions are already posted. The overall customer service throughout the hospital is one of its strongest points staff members are generally respectful, professional, and willing to help. Bathrooms and common areas can occasionally be inconsistent when it comes to supplies like soap or paper products, but overall the hospital does a solid job maintaining cleanliness. This is a dependable military medical facility, and the dedication of the people working here is what makes it stand out.

On hold with the Pharmacy for 30 minutes just for them to tell me my, Doctor ordered medication…read morewould not be given to me because it was an over the counter med which I could buy myself. This was surprising to me, considering Balboa Naval Hospital was able to fill the exact same order less than a year ago.

All the staff are very kind and friendly and all supported me and congratulated me on my newborn…read moreeverytime they walked in, except for the social worker. She came into my postpartum room extremely rude and hostile, didn't even smile, didn't even congratulate me. She was very condescending and seemed to want to make me feel intimidated based on her job title, once I even found out what her job title was after our altercation... She demanded to me rudely to turn my TV off because I kept asking her to repeat herself, even after my infant was crying over her and I couldn't hear her, I wasn't even aware she was the social worker because she did not state that, she must have used another term but I was unaware she was the social worker when she introduced herself and her job title to me, not once did she say "social worker". After she left I asked the nurse when the social worker would arrive and they told me that she was the social worker. Her name was Ganell? Or Janelle? I felt like she made decisions based off her own personal dissatisfaction and judgment toward me, and was extremely unprofessional and power driven, keeping me at the hospital and preventing me from being discharged as some form of personal punishment for not taking her attitude very well. I even overheard that based on her judgement; that I might have to stay until Monday, and the stress has been killing me, for reasons she kept me, she didn't even inquire about, or even ask me to explain anything regarding her own concerns. I came in Wednesday at 6cm dilated in active labor around 3am and have another child waiting for me at home. I've been here basically 3 days and counting and I feel like I am in a postpartum prison. I don't understand why they cannot continue investigating my case at home and let me go home. Even a lot of other staff members and nurses are confused that I am having to stay so long and were surprised that I was no longer able to discharge based off Miss Janell's orders and "discomfort" of me.

I came in by emergency after fall and I was so well taken care of an emergency during surgery in…read morethe hospital and on the floor. I had several nursing teams for five days and every team member are CNA and supervisors on the ninth floor amazing. They were knowledgeable, attentive to detail and worked professionally together very well. I could not have asked for more. I have been in many hospitals over the years for my in-laws and parents and witness of a variety of care centers. This place is outstanding.

I just love Scripps Med Center!! Irma was incredible! She took vitals and information before Dr…read moreRaya comes in. I never laughed as much as when I was with Irma. She's awesome. And when Dr Raya came in, she took the time to talk to me. Since this is my first visit with her. She explained every step what is she about to do. I haven't had any one do that in such a long time! The quality care is beyond excellent on what I usually get. It's amazing how I was treated before and how I'm being treated now. Even the front office ladies are alert and ready and with a welcoming smile. I'm so happy we switched to Scripps Medical Center!! They actually care about you!!

I've only been here once so far and they were pretty prompt and didn't leave me in a room for too…read morelong before being seen. The Dr. had a decent bedside manner and the desk was very helpful. Easy parking.

My husband and I always have a good experience at Scripps, any location, any time whether a doctor…read moreappointment, urgent care or surgery. Excellent staff, fabulous doctors. We drive over an hour for any appointment and it's worth it. We don't trust any facility but Scripps!

From an administrative perspective, it's been a nightmare. Portal messages are left unanswered, OB…read moreoffice keeps asking for duplicative referral letters from insurance, and somebody named Mariko called to clarify FMLA documents that nobody seems to understand (they seem to keep confusing it with SDI and PTO) but she kept talking over me and did not allow me to speak. From a medical perspective, it's been ok so far. I switched from MemorialCare 2 weeks ago due to just moving to the area and understanding their system and navigating the administrative process has been a real learning curve. I haven't seen an MD yet as my two visits so far has been with NPs. I have my first visit with an OB MD in two weeks and the PCP OB in three weeks, and hope everything will be smooth going forward.

This place is a total medical malpractice and negligence lab. These doctors and nurses do not…read moreunderstand any of my medical conditions. I have non epileptic seizures and they do nothing to stop them. Instead thy send me home. The last time I was there I had to AMA because I was getting 0 help, 0 treatment, I didn't even see the doctor. They didn't give me any medicine to stop the seizures. And they think my condition is fake and voluntary. This place is a shit show.

I was in the ER for 12 hours and everyone I came in contact with was so nice! The rns, the…read moreassistants, the radiology team, all the doctors and pulmonary specialists were awesome! What a great experience.

First time here, I had no choice but to take the earliest available date for my procedure. I was…read moregiven instructions that I need to have an ample of time to look for parking. I was wondering at first and thinking how small is this area for parking to be a big of a problem. We came an hour early just to scout the place. They were not kidding. It's a big structure with lots of parking space but also full parking lot. Just like where I work.. it took us 20 minutes to find a parking space and was lucky to have it near the building where my appointment is. Reception wise, same as other Kaiser Permanente clinic or hospital I went to. In about less than 10 minutes, they called for my name and there's Ms Anna Lee and Mr Andrew receiving me warmly by the door. They brought me to my space and let me change into patient gown and Ms Anna Lee walked me through the procedure, Mr Andrew started my IV and I am very appreciative of him granting my request without questions. From there I already felt at ease and most of the questions in my head regarding the procedure were already explained. Few minutes passed and Mr Jonathan came in greeted me and introduced himself and took me to the procedure/sedation room. He also walked me through the things that will be done in that room. Mr. Cesar and Ms Kara were there as part of the team. Moments later, Dr Masters came in and explained to me what will transpire and ask me if I have questions. Procedure was done and all went well. I really appreciate being assigned to this team. They have exceeded my expectations. I was at ease and I have no doubts or questions during my visit. This is the quality of service I would like to have and also what I try to give to our patients as a healthcare personnel. Thank you so much to the whole team. Keep up the good work. :)

I've been a Kaiser member for 10 years at this location. I live a couple of miles away and love the…read moreconvenience of the full service location. The parking situation has become very challenging since the hospital opened and there is often a bottleneck in and out of the free valet parking but that's just an annoyance. I have become increasingly frustrated by the time it takes to schedule elective appointments however. I was told I needed cataract surgery in June 2025. I didn't get a pre op appointment until 1/8/26. Recently I developed an issue with my scalp and wanted to see a different dermatologist than I'd seen in the past. His first appointment at that time (6/8/26) was at the end of September. I called the appointment line that day and made my request. I was told that there were no appointments available and they'd get back to me. When I followed through I was told I was on a priority list and they'd get back to me, which hasn't happened yet. I question whether any other HMO is better. I think they're great if you only need maintenance but, as you age, they don't have the invested resources to take care of my only growing needs.

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!

I have been coming here for many years, If you're looking…read morefor a great primary dr I highly recommend Dr Zane! I recently visited and as usual had a very positive experience. The staff was frienndly, professional, and attentive from the moment I arrived. Check-in was smooth, and the waiting area was clean and comfortable. My provider was thorough, took the time to answer all my questions. The facility is well maintained and modern, which adds to the overall sense of professionalism. I highly recommend Scripps Coastal Medical Center for anyone seeking quality medical care in a welcoming environment. Can't say enough kind words about this place and their staff.

Would not recommend Dr. Arame Motazedi for anyone who is invested in their health or in…read morepreventative care. Over and over, I would not get my questions answered. I was met with refusal to look into certain abnormalities on my lab work any further and was told there was no need to recheck (even though my lab work was abnormal and I was symptomatic) and given recommendations that were old and no longer recommended. I also work in healthcare and was appalled at the patient care provided and have since switched to another PCP. She was also incredibly condescending in her communication (despite knowing I also work in healthcare which makes it even more unbelievable)