I am treated with the respect. I was listened to, heard, and it considered into my diagnosis. When I informed them what works on me that's what was prescribed. I felt heard I felt I counted. The staff is professional, kind and courteous! I recommend Pacific Urgent Care with confidence and personal experience! read more

All of these bad reviews are for a reason. The PA was very dismissive and argumentative. He would ask a question and then interrupt you. Very strange interaction. Very quick and no care at all. Please don't come here if you are seeking help. Even for something minor, it's not worth it. read more

I should of looked at reviews before going to this place or asked around. Anyways I went here for shoulder pain because I didn't think I still had care at my physician office anymore. There was No one there, I got seen right away, the nurse was awesome. The "doctor" came in looked at me had me move my arms this way and that way. I explain that I have horrible SHOULDER PAIN for about 3 weeks and he tells me to splint my WRIST. Because MY WRIST could be causing my pain in my shoulder and sent me on my way! So I leave and call my physician to see if I could schedule an appointment because that visit was just ridiculous, even if I had to wait two weeks to be seen! Was able to get in ASAP that day. My doctor is hoping it isn't a torn rotor cuff and we will be monitoring it for two weeks! This urgent care is a JOKE! read more

This place needs a better management plan or to be shut down. What kind of professional medical company is always closed and when they are open they don't take appointments but yet are always full and no one can be seen . This is unethical and they need to practice better medical provision or not at all . I will continue to complain about this " professional " medical facility until there is action done. read more

I am from out of town and urgently needed to take a blood pressure. The staff and prover were so friendly and accommodating! Thank you!

Horrible care and the doctor was really creepy. Talking about his ex and how she did him wrong. Like I'm here for my health concerns not your life story, nor do I care. The most unprofessional place all around including the other staff. The lady behind the desk has the worst tone with you no matter what you're saying or asking. She just seems irritated to even help you. Why even work there if you're so miserable making it unpleasant for your patients. read more

Please do not go here if you care for your health. The physician here does not care about you. He is argumentative and will tell you nothing is wrong with you. I paid $160 upfront to be told my ear is healthy when I clearly have an infection and in pain. SCAM!! Needs to be reported for malpractice. read more

Horrible care!! I was rushed in and out. I felt like the Dr. Was trying to argue with me. I didnt even find out what was wrong. He just said "I dont know what's wrong with you sometimes people never find out why they have symptoms and pain" Uhhh. You have got to be kidding me. He would ask me questions and not even let me finish answering them.The whole visit lasted less than 5 minutes. Next time I will wait the 6 or more hours in the ER. Now back to square one ajd finding out why I am so sick! HORRIBLE!!! read more

I was seen recently at this clinic and I will NEVER be going back. The staff at the front desk were not welcoming at all. After getting all your information they require you to put in a credit card to keep on file, which should have been my first red flag. Once checked in I was pulled right back, I did come at opening to avoid the possible rush that urgent cares have. The MA that roomed me barely said a word, He didn't even introduce himself. He took some vitals and left. The doctor came in and asked what was going on. I started to give my symptoms, to which he would interrupt almost all of them with what seemed to be an argumentative question, almost as if he was trying to shoot holes in my story... His assessment was so fast, I barely got the chance to actually talk to him about my concerns. By the end of it he said, "I think it's the flu but I'm not going to test you", then proceeded to offer me an opiate for pain. A freaking opiate! I was so nauseous and unable to think straight that I couldn't get everything I wanted to say out before he left the room. As a medical professional I knew my issue did not warrant a visit to the ER. I was really hoping this Urgent care would have been a godsend for what our little community needs. It is not. UPDATE: I just received my bill... I have commercial insurance through my employer. I already knew that I was going to have to pay some amount due to my deductible not being met yet. When I checked in I asked what the base fee to be seen for this clinic was.. I was told $250. The bill stated otherwise. It started at $350 and went up from there. Overall this is by far the worst experience I have had with a medical facility in a long time. read more

Horrible! Doc was dismissive amd provided horrible care.

Dr. Was just awful. Went in for a wood chip in my eye. He flashed a light in my eye for a second and prescribed me medication. Went to get a second option since he was so awful and sure enough I had a wood chip in my eye and no pink eye! Such a waste of timing going to this place. Do not go unless you want meds pushed at you for no reason! read more

Absolutely ridiculous care. I had to explain to the "medical assistant" the proper use of gowns and undressing down for exams. Doctor barely looked at me. What a joke! read more

I went to the urgent care with chest pain that I have had for four days that gradually has gotten worse. I felt very sick on the way to the doctor. Lightheaded. My insurance had changed so that is why I went to the urgent care. There were three people in front of me the doctor saw very rapidly. I thought that was a bit odd. Before the provider saw me the MA or nurse did my vitals and they were normal. On coming into the room the doctor sits - and asks me questions but they are more like argumentative questions about my symptoms. I was having a hard time answering because I felt nauseated and light headed. I finally interrupt him and asked for a thyroid workup and a thyroid ultrasound due to having nodules and I feel like I am having some hyperthyroid issues (weight loss, tachycardia). The guy barely does a basic assessment on me. Two sec heart and lung auscultation and a rough thyroid palpation for nodules. They draw blood (because i request) and give me a referral for ultrasound of the thyroid(because I request). I am in there a very short time. Now here's the thing. I have been an inpatient RN for 18 years and that is not how you treat patients. You do a thorough exam and try to find out what is going on with the patient. You don't argue with them you LISTEN to what they are trying to say. I do not recommend. read more

We do not typically go to the doctor, however our we have found ourselves needing after hours care twice in the last 3 months. The first time I took my 12 year old daughter in who had had a fever over 102 for 4 days, was very congested and had very limited hearing. Her fever spiked up to 104.2 so I decided it was time to take her in. The front office staff was very kind and quick, no waiting time, which was nice. We saw Matthew, he is a PA, I told him her symptoms and he decided to check for the flu (which I thought odd, but he should know) when it came back negative he came back and spoke only to her, not me, she had a high fever and couldn't hear much, not to mention she is 12. He explained that it didn't look like an ear infection but wrote us a prescription to get filled if she seemed to get worse or if her ear drum were to rupture. Very odd care. The second time was last night, my daughter took my granddaughter (14 months old) in because she had a horrible rash all over her entire body (some scabbing and blistering) she was so uncomfortable that she hadn't slept in 2 nights and had a low grade fever. She too saw Matthew the PA and he told her it was eczema, or could be a number of other things. That was all, then sent them away. They then had one more sleepless night and went to another doctor this morning, he told her it was a viral infection and started her on treatments to start helping right away. I am incredibly disappointed with how Matthew has handled our appointments and will try not to go back. :( Very sad. read more