Not only the best bank, but truly the best people! I am super grateful my dad found them and I…read morefollowed. All the staff know me by name and are quick to help when i'm new to any process in the banking world! I always feel taken care of and comfortable with where my money is. Natasha, specifically at this location is amazing! I am super appreciative to her and everyone else at Bank of the Sierra in Ventura!

Worst customer service for any bank I've ever used. Horrible! Impossible to reach a local…read morerepresentative without getting the runaround. Use any bank but this one.

I don't go inside much anymore but when I do everyone is very helpful and it is adequately staffed…read more There are always very pleasant security guards by the ATM machine It's too bad that we have to have security guards around the clock these days, but that's another topic This is my favorite Bank of America

Ever since Covid, I haven't had to go in the bank so I don't know what it's like now. The app works…read moregreat, so I deposit all my checked with that. Cash, I deposit at their front ATM, because the back two ATMS repeatedly spit the cash back out and can't read them. They should perform maintenance on them.

Great service! Friendly courteous and great business line rates!…read morePeter and Maria helpful.

We think of a bank as "brick and mortar" but it really is the people that work there that make for…read moreour banking experience. The folks here are always helpful via phone, in person and drive through. I also feel this is a stable bank. Like my money is safe. I have been banking with them since day 1 (even before they were mechanics). I have always had positive exchanges here - AND when they notice my dog with me they always have biscuits for her too.

Been with Ocean Air for the last 20+ years. Great people and services! Highly recommend this credit…read moreunion

I had a great person who took care of me with the grace and kindness which made the whole…read moreexperience very enjoyable for me to have all the help I needed,a very pleasant experience

I received a letter on January 6th that if my account isn't in good standing in 30 days I could get…read moresent to collections. It was over drawn because I was sick with Covid and couldn't get into the bank to deposit money. Deposits over the phone were not working. Well by The time I received this letter on jan 8th my account was in Good standing with a positive balance. by Jan 8, 2022 The bank already put my account in collections, freezing my bill pay and I couldn't pay bills. The corporate office told me this happens very rarely and is very uncommon. ever since the Zelle scam they treat me very differently. Reminder I have had this bank for 8 years and also hold my business account here for the past 8+ years. :(

I have both my business and personal accounts here. I've yet to have a problem with both accounts…read more The security on the account is great. I tried to make a purchase and the bank let me know that the place on line. Was a shady online site. Great having someone have your back. The staff is always friendly.

Ever since the Chase branch near our home closed, this has become the only convenient branch in the…read morearea, and it's been a frustrating experience. It often feels understaffed, which leads to longer waits and limited availability for basic banking services. The ATMs are another recurring issue. Too often they're out of cash or unable to perform certain transactions, and the drive-thru ATM seems to have similar reliability problems. It's incredibly frustrating to make a longer trip only to find that the ATM can't do what you need. Overall, it feels like the level of service has steadily declined over time. With fewer branches available, I would expect the remaining locations to be better staffed and maintained. Instead, it seems like customers are being asked to do more while receiving less service in return.

Best Banker Ever! Thank you Miranda Cowles, Private Client Banker! When others fail, she succeeds…read more How should I describe her? Smart. Knowledgeable. Diligent. Caring. Kind. Intuitive. Resourceful. Pragmatic. Simply, The Best. I believe I have been standing in the presence of greatness. The future CEO? Very possible. Thank you, Miranda!

Elizabeth is great. Very nice and helpful. She did great very professional glad I got herread more

This is a note to thank Elizabeth Lopez for her professional work when I met with her at the Credit…read moreUnion last week. Elizabeth knew the forms I needed and she maintained a calm and intelligent manner helping me. In the future if I need banking advice, I will ask for her. Thank you, Maryellen Benedetto

Rosa is the bank manager there. She's amazing! I moved to Ventura from Boston and she helped make…read morethe transition super smooth with setting up my accounts. All the staff in the bank very nice as well.

From the owner: Banc of California is one of the nation's premier relationship-based business banks, providing…read morebanking and treasury management services to small-, middle-market, and venture-backed businesses. Banc of California is the third largest bank headquartered in California and offers a broad range of loan and deposit products and services. The bank also provides full-stack payment processing solutions through its subsidiary, Deepstack Technologies, and serves the Community Association Management industry nationwide with its technology-forward platform, SmartStreet™. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

100% Greg at America Pacific Mortgage is outstanding. He's knowledgeable, responsive, and truly…read morecommitted to helping his clients succeed. The entire process was smooth and stress-free thanks to his expertise. Highly recommend him !!!!

I've done 3 different major financings with Greg now, my first home purchase, my refinance and now…read moremy second home purchase. Greg has been incredible to work with across all these transactions. He is masterful in being efficient yet making sure I've got enough understanding through the process. Through each of our transactions he went above and beyond to make sure things went through without a hitch.

We just opened an account at this branch and felt very well served. The manager who worked with us…read morewas a pro. Good money market rate and we left knowing we had selected well. It's early in our business relationship but we see it a great fit for us.

This US bank Ventura branch is the worst ever. I experienced the worst customer service from the…read moreteller Yazmin Garcia. She completely mishandled my transaction and did not even make an attempt to accept responsibility for her mistake. The branch manager was not working that day. Another incompetent teller Adrian claiming to be the manager on duty was totally unprofessional & would not accept responsibility for the horrible customer service I received. I will make sure these incompetent individuals are held accountable for the terrible service.