Very bad, still missing stuff. Once the box reached Warwick, RI, it was a move within Texas. I had to pay 120 to get the box, which was sent to Warwick, RI Unprofessional, unsafe, and poorly managed moving company read more

David and Steve did an amazing job and were very carful and efficient! They did a great job!!

I give the manager Frank 5 stars. He is helpful and the only one at the company that has any valuable information or at least knows what is going on at that place. Moving from Oklahoma to Florida. Set a date for our items to be picked up on July 2nd. Due to other jobs they did not make it out until July 3rd. The amount we were estimated to what we had to pay was almost double. Called on July 6th for an update on delivery date and was told I don't know we don't have a truck for your stuff. Any questions asked was I don't know it could be any day now, weeks, or months, before our stuff gets delivered. I Asked for a manager to call me on July 6th. I was told Frank will call you in 10 minutes. No call ever came. July 7th I called asking for a manager to call. We have paid over $3,000 to have our stuff still in Oklahoma with no information on when we will get it. Customer service is not part of this company and they are very Unprofessional. I suggest you to not use this company when choosing a moving company. I will keep an update each day of the update Update: July 7th The manager called back and let us know he is waiting for a truck to come towards Florida that has room for our items. July 10th called and spoke with Frank the manager. He informed me there are 3 trucks heading to Florida and our items will be on the way soon just waiting to finish filling 1 truck. July 14th Called to speak with frank for an update as I have not heard anything. read more

Before I give this review of my horrible moving experience from Texas to Arizona, I would like to thank Sarah and Dustin for their attempts to help in this situation. Moving long distance is never easy but my experience was unacceptable and included a DOT Violation 49 CFR § 375.703 which I will explain below. On January 6th, Leo and two teenagers showed up in an Enterprise Truck that carried another load to load my items from Corpus Christi, TX. Before Leo arrived he sent me alarming text messages asking "if I lived on a military base" because his helpers looked really young and he wasn't sure if they had a record. Red flag #1. I should also start by saying I used Americas First Moving who is a broker that I WILL NEVER use again also due to their poor assistance which is how Pack & Go was selected. When Leo and team did arrive, almost an hour after their initial time given. I was met with unprofessionalism to include being told that it could take up to 30 days for my items to arrive, that American Moving Services was crap and that Leo did not trust his helpers. Yes, I did read my contract and was aware this was a possibility of up to 30 days, however when I spoke to America's First Moving they had assured me of a certain delivery day. They of course threw the contract back at me so I asked for my call to be pulled if it was recorded. American Moving also did not provide me with the payment terms (deposit, then 2nd payment could be cash or card with a 5% processing fee, and that final payment had to be cash or money order. These payment terms were provided to me once I had signed my contract (which I expressed to Brian Malone who was the representative that I worked) that this is bad business to let me know after signing. This information should have been communicated prior. Once my items were loaded by Pack & Go, I provided a first available delivery date of January 9th. I was excited to hear that my items were going to be delivered on January 13th. Here is where this becomes a nightmare. A different driver from Virginia named Eddie delivered my items and before he unloaded I had to give my cash amount of $1,246. I gave him $1,300 since I did not have change. This was when I realized that all of my items were not loaded from Pack & Go's Oklahoma warehouse. Again, I had to pay the full cash amount before my load could be unloaded (DOT Violation 49 CFR § 375.703). My items that were missing were: All of my sofa cushions (total of 6), three out of 4 dining room chairs, my custom side table, night stand, and holiday tote. I immediately called Pack & Go the next day to inform them and was told "I could not be provided with an ETA of when my items would be delivered because they needed to find a new driver and have a truck full that was coming back to Arizona." I understand needing to do what's best for business operations, however this was not my fault that my items were left. This required me to call daily for a status update until my missing items were delivered on January 31st. So from January 13-January 31st I had to deal with this with the pit in my stomach that I had paid in full and had to wait at minimum 30 days for any type of compensation which still never came for the inconvenience as I was told would happen due to all of this. I write this because I do not want anyone else to have to experience this. Maybe for local moves Pack & Go would be better but for long distance I WOULD NOT RECOMMEND using them if you'd like to have all of your items delivered at one time and without having some items damaged as well. read more

See all

Albert and the whole team at Pack & Go made our moving experience smooth as silk. They were careful, helpful and respectful through the whole process, making our relocation from Oklahoma to New York less stressful. Highly recommend! read more

Unprofessional, unsafe, and poorly managed moving company TL;DR: USA Pack & Go delivered someone else's belongings, couldn't tell me where my items were for days, never returned calls, used non-employees during delivery (one behaved inappropriately and made me feel uncomfortable and unsafe), damaged property, and showed zero accountability or follow-up. Poor communication, serious professionalism issues, and unacceptable handling of a move. Full Review To start off, USA Pack & Go delivered someone else's belongings to my apartment on Christmas Day after telling me to be there at 9 a.m., causing me to rearrange my holiday. Boxes and mattresses were incorrectly labeled with my name despite this being another persons belongings. The driver admitted he didn't know where my items were, and it took the company days to locate my belongings, during which I received no return calls or updates despite repeated attempts to contact them. Two men assisting the driver were not company employees, and one behaved inappropriately by making personal comments, asking for my number, and returning to my door after leaving, which made me feel unsafe. I called daily from December 25 asking for updates and a discount due to the error and delays. I received no response. The driver later arrived the day before, was told last minute thus forcing me to rush home. When I asked again about a discount, I was met with dismissive and unprofessional remarks and name calling. After the delivery was made my furniture was chipped and couch was torn and the driver made a comment about how I have cheap furniture and need to get better wood, then proceeded to rush out when they were done. I have documentation showing payment had to be refunded due to the incorrect delivery. Based on the lack of communication, mishandling of property, and safety concerns, I would strongly caution anyone considering this company. read more

This company is a bit pricey, but it was worth it. They packed my things to move to a storage unit and didn't have any damages. I have many delicate items and they were delivered perfectly. I would recommend them to anyone. read more

Pack&Go - Movers Near Me - Oklahoma City, Oklahoma

See all

DON'T WASTE YOUR TIME with this company‼ They stole from me!! When I got stuff 2weeks later I was missing a box sorting mattress, a book shelf, XBox headset, Xbox controllers & Xbox video games, a rolling bar cart. The movers names are David Hardy & Brenden. They didn't even get along arguing with each other while moving my things b/c David wasn't paying Brenden correctly. they took over 5hrs to move a one bedroom apt. Once I finally got my items and unpacked I'm missing all type of stuff. I called the company no one answered and the voicemail box is full. So I emailed them no response. I let my primary moving company know what happened so I had to file an insurance claim to try to get my stuff back. VERY UNPROFESSIONAL and David is a crook don't do business with this company‼ read more

Are you in need of movers to transport your valuable dishware , furniture, or any item of yours that you wish to be moved with the quality of service you would hope for from a professional moving company? If so, waste no time considering Pack-n-Go! This company , located on 2701 watermark blvd in oklahoma city , oklahoma 73134 does not offer movers who care, but instead they employ vandals who only desire to destroy as much of your belongings as they can. A lot of our boxes were crushed and one plastic bin was accordioned. Most of our dishware was crushed! ( some were antiques) A leg on a sewing machine was bent ( now this took some effort as the leg is a sturdy piece of steel). I think the Pack-n-Go vandals had a fun time playing rugby with this box. The warehouse that our boxes and furniture was stored in must be partly submerged in water as a lot of our boxes...crushed. bent out of shape and even the ones that were miraculously overlooked, were soaked on the bottom. Now, the price they charge ( you know.. the one they lead you to believe will cover the cost of destroying- { oops..i mean moving } your valuables ) will not cover the entire moving ordeal. The pirates will nickle and dime you along the way to tape and crate some fragile items ( some broken anyway... and some not...it is all a crap shoot ). Now.. I have to mention that when you look for moving companies online.. that list that pops up is only a list of brokers. Steer clear of America First Moving located at 1525 NW 3rd St, suite 8 in Deerfield Beach, Florida 33442. These people will also not care about safely moving your belongings..only about how much that can charge you to contract the job to the pirates such as Pack-n-Go ( destroyers of other peoples property ). Pack-n-Go will store your belongings in a lake filled warehouse and when you call to give them to location to bring what is left of your valuables, they will call a 3rd party of movers. I have to mention the last group of movers were constantly apologizing for bringing crushed and or water soaked boxes into our home, even though they did complain about the long hallway they had to carry our belongings along this hallway ( this was a weird complaint because i had thought that was what movers did.. haul boxes and furniture from a truck to the persons home.. and that always involves carrying the valuables a certain distance). More news on this event.. as we were unpacking our crushed and broken things.. we noticed a box that did not look at all familiar to us.. turns out this belonged to another unfortunate customer of the pack-n-go vandals. we were lucky enough to find a phone number, and called it. The man who answered was happy to learn we had his box and arranged for us to ship it to him ( we used a competent moving company to get this box where it was supposed to go in the first place), And, we feel we lost 1 or 2 of our boxes in this ordeal. Apparently our lost boxes have become surprise gifts for some other unfortunate victims of the Pack-n-Go Pirates. Also.. some of our belongs had to be left with neighbors at our old location as the nickle and dime cash pay out came to a stop with our first group of pirates. They just refused to load anything more unless we came up with more cash on the spot so they could crate and tape some. As it turned out... they could , and did destroy any item they wanted to.. so why did we pay for extra care? As they loaded a tea cart on their truck.. the leader of the pirates broke a wheel off the cart and said.. " oh that isnt really broken, you can just push it back on". how comforting! again..i implore you. DO NOT USE either Pack-n-Go located at 2701 Watermark Blvd in Oklahoma City Oklahoma 73134 or their fellow pirates in crime the gang at America First Moving located at 1525 NW 3rd St. suite 8 in Deerfield Beach Florida 33442. unless you enjoy being abused! read more

They did not arrive to my home on time and packed until midnight and they were contracted to deliver the next day and that didn't happen. They arrived at my house a 2 a.m. on the following morning and unpacked until 6:00 a.m. - damaged furniture and the truck they used was a rental from Enterprise and the supplies was from UHAUL. Still waiting to hear back on claims and zero communications from the company. This company is a scam operation and do not use. read more

So far it's a one star. The packers were great but it's coming up on 10 days and we haven't heard anything. No updates...just an explanation about needing another load to make the trip. Not my problem. You have a contract, make the delivery. And keep your customers informed! read more

Fast service on short notice. Price was steep but I called on 4pm Friday. Super happy with how it turned out. Adam is a nice guy

I had pack and go help me move from Missouri to texas. there were so many issues right out the gate. not enough space was reserved even though I over estimated how much they would be moving. the ended up only having enough space for 2 mattresses, one bed frame, washer, dryer, two tvs, dinning room table with chairs and a buffet table base. when it came time to get my items delivered, I was given the run around for days and then my calls stopped being returned. it wasn't until I filed a complaint with the bbb that they contacted me to have my items dropped off. when they finally brought my stuff, over a week later, they had just one mover. it took him hours to move the things into the house. he brought the items in but didn't do any of the "staging" they said they would do. when they packed my bed frame, they took it apart but did not deliver any of the hardware to put it back together so it is now useless. he put my dining room table together wrong, even after being corrected several times. he used the bathroom and left the seat up and did not wash his hands before going back to work touching all of my things. the very expensive bags they had to put my mattresses in were a joke. only one mattress was in a bag and it was ripped and there was damage to my mattress. the other mattress was not in a bag but I was charged for it. he left all of the trash. this place is an absolute nightmare and I would neve recommend them to anyone ever. read more

pack and go came in and got my move done quickly and effectively, everything was done fast online so no paper needed, made the experience a lot faster and would recommend them to any of my friends read more

The moving process with pack & go has been excellent! Adam, the driver, was in touch with me the day before the big move, confirming time and pick up location. I loved having that reassurance in advanced. The day of the move, he gave me an ETA 2 hours in advanced and that was VERY HELPFUL. When they got here, Adam explained the whole process as we did the walk through inventory checklist. They were very careful with all my belongings and no damages occurred! Love this company! I highly recommend them! read more