Jay and Dakota are the BEST! They are courteous, very helpful and are great at remembering your…read morename (when you are a repeat customer). I do a lot of shipping for work and they are so helpful! I use their mailbox service as well, so when traveling my packages and mail are secure! Don't waste your time going anywhere else, this UPS store is great!

The lady that runs the place is so incredibly rude. If there was another UPS store anywhere near I…read morewould go. The rest of the team are very friendly, but she just looks at you like you're an idiot when you ask a question never smiles seems put out that you're there. She needs to go find a job that she enjoys.

Awesome service,very friendly and attentive. Very simple to go in a shop for things to add to…read moreshipping and they keep your info and commonly used address on file.

Sadly, this place we loved has closed for business. Went to mail a package and there was a notice…read morein the window. We're going to miss you!

This UPS is the BEST! Lorena helped me with everything from my phone battery going dead as I walked…read morein the door and my 62 yr old brain not knowing how to download the file I needed! She was so patient and kind. Thank you, Lorana.

Friday 7.25.2025, l had multiple things to do in here and of course it was BUSY. I am very…read morethankful to the lady that helped us at the register closest to the mail boxes. Your greatest asset as a small business is your employee's. I use to know the owners but l have moved and lost their contact information. Amazing group of employees

Scotty is always super nice! He gets the job done quickly & efficiently! My only complaint is with…read morethe parking ~ with me being disabled, it's hard to get up the huge step.

I have worked customer service for many years and usually do not do any reviews. I wanted to make…read moresure I could potentially outweigh the negativity from another customer!!! I was at this location and I watched a customer behave so rudely and entitled. She was so loud, vulgar and treated her so poorly. The young girl on the counter handled it better than I would have on any good day. Big props to Miss Jazmine for being patient and kind!!

Everything, Every-time goes well at Ship Shop. We always rely on their friendly, competent, and…read morewillingness to "get er done" And they accomplish my goals professionally and successfully. You will love working with Katie and Cari. We

This staff is amazing. They make you feel so special, kinda like you're the only customer. They…read morehandle all my notary signings with professionalism. What a great team!!

If you want to pay more (75%) for Fed Ex, UPS and US Mail, then go there…read more If you want to get lousy rude curt service from the owner, then go there. If you want to sit in line and wait for 15 minutes because the lobby is closed, then go there. The lobby is a ding dong school. If you want to pay a dollar for sending your AMAZON package return, then go there. (It is against UPS rules to charge for this, it is in the agreement. She can lose her UPS account.) The owner pockets the money. Tax free!! If you want to pay a dollar for a piece of tape or a staple, then go there. If you want to have something sent in a box where they use old boxes and charge you for a new one, then go there. Same by then using old Amazon bags. If you want to save money, then go someplace else other than Emory! Sulphur Springs or Mineola. Rhonda, the owner, is doing a disservice to the community who, either willingly pay her these exorbitant fees or just don't know that they are being taken with the price gouging. Don't say you were not warned. Take a look the reviews are ALL the same!! RUN FROM THIS BUSINESS!!!!!

They are suppose to be a designated UPS drop off location for returning Amazon packages. The first…read moretwo times I've used them everything was fine, I would drop off my package and go. Then one time they told me my one larger package would be $1...okay on a pre-paid shipping ticket? I paid it and thought maybe because of the size? Then again I go in the other day to drop off a small package and they want $1?? This time I just took my package back and went into Greenville since I was on my way there anyhow. Something about them seems super fishey charging extra cash for these prepaid shipping tickets. Either way, I won't ever use them for anything.

Very handy to have in town. Printing , Copying, Scanning, packing, UPS, shipping, just about…read moreanything you need done, they can do it. Competent staff, so a steady stream of customers, but never a long wait. Only downside? Not the friendliest customer service by any stretch. They're often a bit rude and short with customers. So weird to listen to the Christian music they have on repeat while they snap at you for not knowing how to use their printer/scanner/copier. The Lindale Library staff is so much more friendly and helpful, for a fraction of the price. Brookshires, Lindale Custom Jeeps, DQ, Sonic, hell, even McDonalds staff if friendlier than the staff here. Very out of place for Lindale.

Had a need for document notary services. Walked in, took my place in line and was out in less than…read more10 min. Staff is very nice, professional and efficient. Highly recommend.

Very professional and responsive. Move day went smooth and fast despite the weather. Good price…read moreand attentive move from start to finish. High marks all around for the entire team.

From the owner: We focus on your moving needs specializing in the care of your personal belongings from start to…read morefinish safely, professionally, with integrity and trust you can depend on.