This shelter is one of the worst when it comes to honesty, communication, and compassion toward…read moreboth animals and owners. My situation involved my dog being seized after running at large and biting someone. I will fully admit that my dog was aggressive toward people he didn't know because of trauma from his previous home. As heartbreaking as it was, my family eventually made the difficult decision to euthanize him. What made this situation unbearable was the way the shelter handled it. After multiple phone calls with staff and supervisor Dani, we were clearly told that we could come Saturday to sign the papers, euthanize him, and pick him up afterward. Because he was deeply loved, we visited him several times beforehand. The day before our scheduled date, we came to see him again, discuss giving him a last meal, and sign any paperwork they needed. Instead, we were informed they had already euthanized him without notifying us -- after specifically telling us Saturday was the agreed date. Their excuse was "miscommunication." One explanation was that because my sister visited him Thursday, they assumed it was okay to proceed. Another excuse was that a supervisor approved it because he was considered "a danger." Yet when we directly asked if he was a danger to staff, we were told no, and that they "deal with stuff like this all the time." Even while visiting him, I personally watched staff interact with him physically, and he responded calmly and familiarly with them. The entire situation was handled with a complete lack of professionalism, compassion, and communication. It honestly feels like they knew they could get away with handling things this way because of the circumstances surrounding my dog. No matter the situation, owners deserve honesty, communication, and the chance to properly say goodbye to an animal they loved.

Everything went perfectly fine we went before closing and we're in and out with our new addition to…read moreour family ! She was already neutered and had her update vaccination! She was only 15$

My dog Waylon is scared of everything they did an excellent job. He was scared of everything,…read moreincluding his own shadow in a mirror but they handled him with extra.

This place is the best in Columbia! I did my research before bringing my young lab and lab mix to…read morethis daycare and boarding. The outdoor play area is great along with the indoor play area for when the weather is bad, no concrete floors like some other places I visited prior to choosing this one. My lab is off the rails with her energy level and they do an excellent job matching her with other dogs in her play group (energy level) - they both come home happy every time- and cannot wait to go back and play with their daycare buddies (both 4 legged and 2 legged). The staff is extremely attentive to all of the dogs needs from what I have experienced over the past year- that is how long I have been bringing them for daycare (2 times a week), overnight, some training and grooming. The CB team does a fantastic job taking care of my dogs during the day and overnight, giving them cuddles, treats and lots of playtime-

Not really satisfied with latest visit. Been client for almost 3 years and 2 dogs. Always pleased…read morewith service until today. Took our mutt in and 2 x-rays, 1 blood test, 5 take home pain pills later (although she did not exhibit pain behavior) the bill was $728.00. No resolution or assessment of the seizure or possible stroke issue our dog had over the weekend. Wanted us to come back for ultrasound of abdomen. Thought there was a "mass" that showed up on x-ray. She's 12-13 years old so if there is some "mass" present she most likely wouldn't survive any surgery so what's the point? We were just trying to ascertain why she went into a trance like state for several minutes Saturday evening and then was totally lethargic for the next 10 hours. By Sunday morning she was as normal as ever and ate, drank, did her business and was her usual self. Should have just kept her home and saved the $$$$.

Quick responses to requests. Vets are kind, attentive,…read moreprofessional and reasonable. Techs/office team are outstanding

We leave our dog here whenever we have to go out of town and we have never had a problem. They have…read morefriendly staff members. The only thing I wish is that they would update you maybe halfway through the stay just to let you know how your dog is doing or maybe send you a pic or something. Just your typical anxious dog mom I guess...

My two cocker spaniel girls along with myself just love this kennel. The health, safety and…read morehappiness of our beloved pets is always 100% here. stringent vaccine police's are in place to protect everyone. Ultra violet system protects them even further from bacteria and kills germs. They also cater to special needs to which i am grateful. The canine respiratory illness does not worry me here. ALL animals are checked out before entering the kennel. the owners dog is there daily and she would never risk her Frenchie to any possible health issues. my girls will be there in Feb. we will walk in and breathe the fresh air and I know they will be returned clean and healthy. thanks to all the staff and the owner for their exceptional work and care

Took my dog here. Worst haircut ever. Hair on one side of body was an inch longer than the other…read moreside. Unsure how this place has great reviews. My experiences have not matched what the reviews are saying. Will not be back, feel like I got robbed. Horrid experience, wouldn't recommend to my worst enemy.

This place is great. Exceptional, consistent, friendly customer service. My dog (has tendency…read moretowards hypervigilance) He was smiling away and happy as can be when I collected him from a recent overnight stay. Obviously, he had a good time. I've also taken him for a nail trim which he dislikes- the lady talked him through it so nicely the whole time. I really liked listening to her, she had a lovely voice and clever things to say. This place is very conveniently located for me- so it's a win win all around. This is an established business for a reason. It's a pleasure for us to receive their services.

Positive Reinforcement Training If you need a dog trainer,…read moreRashaad of Jack's Pack Dog Development is your Guy! He has been a lifesaver for me. Rashaad uses positive reinforcement training as a reward (treats, praise, toys, anything the dog finds rewarding) for desired behaviors. He understands that because the reward makes dogs more likely to repeat the behavior, positive reinforcement is one of your most powerful tools for shaping or changing your dog's behavior. Rewarding your dog for good behavior sounds pretty simple, and it is! But to practice the technique effectively, you must follow some basic guidelines, and there is NO ONE better to guide you on your journey than Rashaad! He is a natural (I watch him in awe) as my puppies listen to his every word. Not only is he a great trainer, but he is also an excellent teacher passing on his knowledge to me so I can continue the process. His passion for dogs, understanding of how positive reinforcement training works, and affordable prices enabled me to keep two rescue puppies. If you want quick results that last, call Rashaad!

Rashaad is so wonderful and caring. Super demeanor with the dogs and has my wild, young Golden…read morebehaving quickly. He personalmixes the training to each dog and the owners goals.

What a great service these ladies provide! Upon inquiry for cat sitting, we were handed over to the…read more"Cat Whisperer" Diana, who was very responsive and set up a time to come to our home to understand what we needed while we were away. She asked great questions and took copious notes. Every day we got a timely report and pictures to show how everything was going. Could not have asked for a better experience--especially for such a reasonable price (based on the length of stay each day; we opted for 30 minutes). She also took in the mail, attended to cat boxes when needed, and handled the outside trash cans. Wonderful experience and we will use again!

We could not have been happier with Dawn's care of our Australian Shepherd, Sadie while we were…read moreaway! We always knew how Sadie was doing because Dawn was fantastic with communication and sending photos and/or videos on every visit. Our older dog needed special medication to manage her seizures along with being fed a special diet. Dawn even brought Sadie into an emergency vet very early in the morning on our last trip away because Sadie had difficulty standing and kept us informed every step of the way. If you are looking for an incredibly experienced pet sitter who genuinely loves animals and truly the animals love her (you can tell :) then look no further and book Dawn now! A++++ experience!

Dr. Lilly-Bare and Dr. Holland are two of the most caring and knowledgeable veterinarians with whom…read moreI have worked over the years. My current senior rescue LOVES coming here!! The vet techs are great, and care about the animals. I have recommended this clinic to many over the years, and will continue to do so. Since I only have senior rescues, I've had several fur babies who needed end-of-life support. I couldn't ask for more caring people.

I have taken my dog to this Columbia SC Vet for a few years now. The two veterinarians appeared to…read morebe nice. However, some of the staff there are not professional. Their kennel is awful. Don't be fooled by the cute pets you see running around behind the front desk area. I have had numerous incidents when I put my dog in their kennel. The staff that are responsible for boarding do not care about those pets. It's not clean. My pet always has a negative experience when he is boarded, and the staff doesn't care. They have gotten my dog mixed up with another dog and thought that was funny. During my dog recent boarding, they didn't feed my dog. I measured his food and snacks, and the food and snack returned back with the same measurements. My dog was boarded for two days. I sent a complaint via email and no one from their staff responded. That's very unprofessional.