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    12 years ago

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    Control Freak Video Games

    Control Freak Video Games

    3.4(5 reviews)
    40.3 mi

    This game store was well stocked. Definitely a good spot for anyone to look for anything gaming…read morerelated. I liked the selection of games plus he had some arcade style stations set up to play for free. Prices were very competitive although there was nothing for me to purchase that would have fit my interests (already owned most of the ones I liked) but there were some rare pieces I saw as well. The clerk was working hard at a repair project but was attentive and gracious the whole time we plundered.

    Control freak really sums it up, these guys obviously have a distaste for customers. They still…read morehave their Covid barriers up they mask up and glove up before they touch your stuff very offputting. They don't like it when you question them on anything and it always sends a red flag for me because typically when people are doing anything they shouldn't be they don't mind to be questioned they're just arrogant and stuck up. Seth you need to grow up and don't let your ego get in the way of doing business. People are allowed to question you respectfully but you don't like it because you think you know everything. What you and your team don't know is how to treat customers and understand that not every customer is gonna be agreeable to all your terms and they're allowed to question you so maybe someday you'll get it! It's a shame if you had better customer service and people that actually treated customers with respect your business would probably be doing better. Never get a penny for me again that's for sure!

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    Control Freak Video Games

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    McKay's - Knoxville

    McKay's - Knoxville

    3.9(183 reviews)
    14.5 mi
    •$$

    Sellers: Just be advised that before you bring anything in make sure you're willing to part with…read morethings for very very very very low prices. I had a few books that I could've sold online for 20 bucks or more and I literally got $1.13 for them and some items I didn't get anything for my items and they took them anyways and on the paper I requested it shows zero cash value. If that's the case then they should give our items back and not just automatically tag them to put out on the floor. They need to rethink their system. If they want to buy an item they need to set it aside and give us a list of hay we buy these items for this amount are you OK with it . Not just assume hey yeah we can go ahead and take this item they don't care and we give them zero for it or $.19 trade-in value. I also mentioned when I got there whatever you guys don't buy from me I'll just take back. They did have some items, most of my items since I brought three bins of movies and video games and books that they did not want. I guess they assumed I didn't want them I said yes I want them back. I asked for a printout of what I sold so I can remove them from online if I had them posted. The guy said oh we don't do that. I said you don't keep track of what you're purchasing from me? He said oh yeah OK and printed out this list and I wish I would've actually looked at it and realized a lot of items they took I got zero for they just took for free. I was not donating items to them nor did I say I was gonna donate items to them. I did buy $30 worth of stuff here (3stuffed animals and a book). I could've got $31 in cash or $70 store credit so I used $30 store credit and got $20 cash back. So I was really hoping for a lot more because I had hundreds of DVDs I just didn't want to take the time to post them online because it's time consuming. But it's just really disappointing only getting literally nothing snd them taking my items and some items maybe a dollar if Im lucky. When I got home realized when I went through the list that they took my Xbox 360 games and movies I literally got nothing for them that kind of pisses me off because I was trying to make money and some of these were worth a decent amount. One of the NEW Xbox games online is worth $25 and they literally just took it and gave me nothing for it . So I definitely will not be selling to them ever again. If they weren't gonna give me any money for my items then they should be giving them back to me.

    Great place and good deals. When the items you buy actually work or labeled correctly. Picked up a…read morecouple of remotes for game system. One was marked wireless and it required wire that we don't have. The other did not work at all. Returned both. Ordered from Amazon. Games are about the same, poor labeling and misplaced everywhere.

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    McKay's - Knoxville
    McKay's - Knoxville
    McKay's - Knoxville - Huge!

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    Huge!

    Books-A-Million

    Books-A-Million

    4.2(5 reviews)
    1.1 mi
    •$

    I will never go to a books a million again…read more We had a doctor's appointment nearby, and love books . . . so we stopped in. We enjoyed the selection, and had a nice time perusing everything in stock. It was really fun to walk through this store, there were so many books, and so much variety, and even other non book items that we were really excited about like backpacks with our favorite book characters featured. I loved that. I did NOT love checking out. We don't live local to this store, so it wouldn't make sense for us to have gotten a subscription. The check out lady asked us to join and I said no thank you. She kept asking, and I kept saying I was not interested, and I explained that I don't live nearby, and this was a one time special trip. She continued to tell me how stupid it would be to not buy this subscription, and in chastising (and honestly insulting) me, she was holding up the line that was quickly forming behind me. I kept saying no thank you, and I really just wanted to get out of there and away from the situation. I couldn't believe how rude and in considerate this lady was. This could have been a great experience, where I was excited to come back. I love book stores. We have made big trips to other book stores because we love them so much. But this one had me wondering if I would ever want to go to a brick and mortar store again in my life. I wish I could give a worse star rating. Seriously, if there is an older woman working when you walk in, just turn right back around, it's going to be a serious headache if you stay.

    Great prices for brand new books! My daughter bought lots of kids books for a great deal.read more

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    Books-A-Million
    Books-A-Million
    Books-A-Million

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    Packard's - videogamestores - Updated September 2026

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