This is hard to leave a review without being totally open to criticism because of my story but…read moreoverall, I was really scared and I was going back and forth between this clinic and planned parenthood, ultimately I decided here based on the financial person I spoke to on the phone being so dang helpful and kind. The whole experience wonderful and everyone was so gentle and kind and supportive of your choice, I didn't feel any judgement or uncomfortable feeling, I felt i could ask anything. They took really good care of me through out everything and helped me through my emotions. Hugs, talks, everything I needed while I cried. I just wish my partner was allowed in but I understand their precautions. Thank you to everyone there that really made me feel at ease during this whole process.

Had my surgery today... for in clinic abortion, I'll say this is the 2nd.. and the first time…read moreeverything was explained so nicely and well... This 2nd time was so scary for me I don't even know what happened, I wasn't aware when they put me to sleep and I wasn't aware of being placed in a Chair after being in the surgical room. Never received after surgery go over. They just gave me discharge papers and read the after surgery care... I'm just getting home and will be calling to ask what medication I was given threw out the process. I'm experiencing vaginal BURNING so I think they cut my vagina area due to tools and stretching... but I was not told about what happened or if that's what happened to me. Over all unhappy and scared.

I haven't even been seen here yet, and I am already dreading it. I'm about to have my ND send my…read morereferral to Seattle and will just have to stomach the drive. The receptionist who handles the phone and faxes is abhorrent. Imagine being the front line for a place that is supposed to issue care and being a short-mouthed drone devoid of any emotion. I've called to verify my referral for cardiology so that I may get answers in what is going on with my heart, but she keeps claiming that no fax has come through. She said that yesterday, but in fact the fax had come through because they sent a response back to my ND needing clarification on something. She responded back at 3pm yesterday. When I called to confirm today, she immediately said no, I informed her I verified with my ND and mentioned the back and forth yesterday and she still said she didn't have them, that she manned all the faxes so she would know. Firstly, lose the attitude. Maybe you made a mistake, you're not going to take 3 seconds to double check? SHE NEEDS TO BE FIRED and work in a job where she doesn't deal with people. **Editing to add: Two stars given back for the OTHER receptionist I talked to that helped me to figure out what actually happened with the fax, rather than just write me off. They need more of you.

My family member delivered their first baby here via planned c-section. She and her husband are…read morevery pleased with the staff and their experience here. Their nurses were very friendly and the lactation specialists helpful. There was one cranky nurse they had to deal with in the middle of the night but they sent her on her way. No time for that. Other than that one, they have high praise for everyone they encountered. The recovery suite was a good size with a sofa for dad to sleep on. He stayed the entire time. Mom's meals were included in the cost of the room and dad's were a bit over five bucks. Order by phone or app and the meals are delivered to the room. Sweet. Free parking in a bunch of lots or garages are scattered around the building. Signs direct you. The campus is huge. It's hard to know which parking lot is near where you need to be and then once inside finding your way around requires directions, even with signs pointing the way. Guests are buzzed into the birthing area. There is a comfortable area right inside the door with couches and tables and chairs. It's a beautiful, modern section of the hospital.

So ridiculous, have to wait 2 months for a doctor appointment to get a referral for physical…read moretherapy. I called this place on Friday, and the lady said yes to confirm had an appointment on Monday, September 8th, 2025. I took time off work to go to my appointment. Just to find out my appointment is a month away. It cost me time and money.

Thank you Dr Erin E McLaughlin Thank you very much Dr. You are very kind and have a lot of patience…read moreand everyone who works in your office is also very kind.

I visited Dr Kelly Barbour on May 14th to establish care with her as my PCP and to seek references…read morefor specialists concerning old sports injuries and a mole. As soon as Dr. Barbour walked into the examination room she gave a dirty look. I smiled and said it's great to finally meet you. It's been a while since I've had a primary care provider and you're my new listed PCP. She immediately said that is meaningless to her and she doesn't care if she's listed as my PCP, while maintaining the same scowl she had when she entered the room. While there, she told me that my malnutrition had absolutely nothing to do with my sports and training injuries and argued with every experience I've had with my sports injuries, my colitis of 26 years, and my father who is having medical problems and doesn't have much more time left on this planet. I have seen two doctors since then at Harborview Medical and at UW medicine and they have both confirmed that malnutrition does effect sports injuries. I am currently a 44 year old man and a former professional athlete. Now that I no longer compete, I am exploring different diets to keep my body fast levels down and decided to try intermittent fasting. I attempted to do a more extreme version of it where I was only eating one meal a day and ended up becoming very malnourished, and this is around the time my old sports injuries started to resurface. Having competed in sports my whole life and even as an adult on the professional level, I have come to be able to know when my body is being effected by my nutrition of lack thereof. Dr. Barbour was adamant that my malnutrition had absolutely no correlation with the resurfacing of my old sports injuries, and even when I told her that this is just my opinion based off of my experience she completely disrespected my experience with my own body and told me again this has nothing to do with my injuries. Two doctors, Dr. Sheeks at Harborview, and Dr. Liem at UW Medicine have both confirmed to me, after I told them about my situation, that Dr. Barbour was wrong and that malnutrition does indeed play a factor in sports injuries and increasing my potential to have one or have one resurface. Dr. Barbour showed me absolutely no respect here and talked to me as if I was a child and not a 44 year old man with a unique life experience of being a former professional athlete. Almost every word and sentence I tried to speak she would immediately put down, argue as being wrong and then try to impose her opinion as being the correct one, even if she had no frame of reference or understanding of the situation, including my father, my grandfather, and my own sports injuries. Another disrespectful assumption she tried to impose on me was when I related my experience with my first colonoscopy. I had the procedure done in the year 2000 when I was 18 years old and I was awake during the process. The colon cleansing agents they gave me the day before did not work and they spent several hours cleaning me out first which was extremely uncomfortable. It was a very bad experience overall. Dr. Barbour completely disregarded my experience and said that kind of thing NEVER happens! I told her, "Well, that happened to me!" That memory is still burned into my mind and saying that it can never happen cannot make my life experience disappear no matter how hard she tries to argue with me. Overall I felt completely disrespected by her behavior. She would speak to me with a disrespectful tone even when asking about my sports injuries. One example was when I told her that I am having shoulder pain. She raised her voice in a scolding tone,"WELL IN WHAT WAY!!!!! WHAT ARE YOU TALKING ABOUT!!!!!" Talking down to me as if I am a child. I am a 44 year old man, and this is completely disrespectful. I then had to raise my voice and tell her, however this would have been completely unnecessary if she had just asked kindly.

My Doctor left and doesn't work there anymore and I had been trying to get a hold of her. It…read morewould've been great if I had been notified!! This is extremely frustrating , I was told I have a heart murmur , so now I guess I have start this process all over again!!!

My primary provider left the clinic she was working at one year ago. She ended up joining this…read morepractice and I'm very glad that she did. They use my chart and everything is communicated quickly and effectively. If I need to refill a prescription or change an appointment I can go online and do it quickly. For in person appointments, there is adequate parking at the location. Very close to IKEA in Renton. The MA staff is very friendly and quick to get everything charted. I have not had to wait more than five minutes to see my provider when I come for appointments. I have been to their lab a couple of times for blood draws and the process is very quick and efficient. Overall great experience

I've been a patient of theirs for over a decade. I first started there by seeing Dr. Mendis,…read morerheumatologist. I had struggled for years with pain and arthritis at a young age and felt like no one ever took me seriously. After a couple of visits and lots of testing Dr. Mendis was able to provide my unique diagnosis and treatment plans. I then switched my primary care to Dr. Nair in Internal Medicine and have never looked back. Everyone has always been very helpful, some more kind than others, but never a bad experience. I highly recommend this practice and there's nothing better than having all your doctors and a lab all in the same location to make your life easier.

Came here as part of someone's care team for an endoscopy and had a really good experience overall…read more Parking was super easy, and I liked that it's separate from the main hospital - it feels more private and less hectic. Taking off one star because the facility is definitely on the older side and could use a bit of a refresh. There also aren't any amenities for people waiting, so I was glad I brought my own coffee and a book. (They do have a TV in the waiting area playing HGTV, which was nice!) The reception staff and nurses were friendly and kind, and the doctors were quick, efficient, and professional. We were in and out in under two hours, and they even called about 20 minutes before the procedure was done so pickup was super easy. Overall, everything went smoothly - organized, caring, and stress-free.

Seen May 11 2026 in emergency room after driving myself in, which extended to hospital admissions…read moreand surgery for hernia repair and correcting obstructed bowel. ER took me in right away, I was given pain meds, all nurses and techs were very attentive, gave clear answers, I was assisted within minutes of requests at all times - from the time I arrived until leaving May 12, 2026. Surgeons answered all questions, I felt safe, cared for and seen as an individual and felt both protected and respected as a patient. Pain meds were given as needed they helped me with both chief complaint and residual migraine I had upon arrival. They helped me before during and after surgery and assisted me as I went thru steps of recovery afterwards . Admissions was great, drs top notch, all I came in contact with were pleasant and gave help right away and informed me each step of the way about my care and helped alleviate my fears and nervousness. This visit was easily one of the best visits I have had to an emergency room. I would both recommend and encourage others to seek treatment needed from this facility without hesitation.

I have been seeing a cardiologist every 6 months for the last few years. I received a message from…read moretheir office to schedule an appointment in early August. When I called to make the appointment, the earliest they could get me in was late October. And to top it off, the scheduler didn't schedule an appointment. This story is repeating itself with all departments. You can't get in to see a doctor in a timely manner.

Was here for a test, and they have signs everywhere asking to post reviews so here you go!…read more 4 stars instead of 5 because I was told the total time of the appointment was 30 minutes. It took 20 minutes to be taken back and the tech told me I'd be there for at least another hour. Shared with her the mishap info I was told for awareness. Friendly and kind staff. Got extra help getting my shoes on since I couldn't do it alone and appreciate it. They have patient parking near the front but it's not handicap accessible so if you're in a chair or using a walker, find out if they have another entrance.

No complaints! Friendly, helpful staff and never keep you waiting too long. They all seem to be…read morevery knowledgeable and experienced. Recommend them.

I am extremely disappointed with how I was treated by the staff at this breast center while I was…read morein severe pain and seeking urgent care. After days of unbearable breast pain following cyst drainage, I called to try to schedule an ultrasound. I was left on hold for a long time and then told by Angelica that the only available time was 8:45 a.m. I already had an appointment at that time, and despite explaining that I was in significant pain, no other options were offered. I specifically requested that she not contact me again because of how the call was handled. The next morning, I received a call from a woman named Veronica. She did not identify where she was calling from at first and had a very rude and dismissive attitude. When I explained that I needed an appointment and asked if she had received the information from the previous staff member, she became argumentative instead of helpful. I actually had to tell her to calm down because of how she was speaking to me. She then claimed they had offered me multiple appointment times (8:45 or 9:45), which is not true. I was only ever offered 8:45. When I said I could come at 9:45, she responded rudely and then hung up on me. I am the patient. I was in pain and being told by urgent care that I needed to return to the breast center for imaging. Instead of being treated with care and urgency, I was made to feel like a problem for needing help. I have never been treated this way at any doctor's office in my life. No patient in pain should be spoken to like this or hung up on. I will not allow Angelica or Veronica to contact me again and I do not feel comfortable returning after this experience.

The Breast Center and Patient relations at Valley Medical both followed up with me. They were able…read moreto get me an appointment only a few days later instead of 10 weeks later! ---- original post --- Valley Medical Breast Center scheduled my DEXA scan and it was about 6 weeks out. They cancelled it with 4 hours of notice saying they did not have all the stuff from my regular doctors office to do it. The next appointment was 10 weeks out. If they had let me know with even a few days I could have sorted this out. In fact my doctor did say that they had sent the information over, so it was just some kind of communication mix-up. Final confirmation that my appointment was cancelled was at 7 am for an 8:45 appointment. It took me only 1 hour by visiting my doctors office, to get the right communication to happen. --- end original post ------- I would give 5 stars if they could figure out what in their process they can change so that the patient can be notified that there is a problem. The fix still gets the test too late for my doctor's appt to get the results.

The worst clinic to go to. The front desk will ask for ids on all the parties that go there (yours…read moreand your pregnant lady). The doctor pressured pregnant ladies to do surgery and need check or cash. They emphasized the amount required before the surgery, and it's hefty. If you need an interpreter, your bf, husband, or so cannot translate for you. You'll need to reschedule and get a professional interpreter. You have a choice! Search on the web for Planned Parenthood; you'll be dealing with professional people there. Your bf or husband can translate and accompany you if needed. Planned Parenthood has a very professional and knowledgeable staff to assist you. It's cheap for out of pocket, and they have a financial assistance program if you need help. You have a choice for either surgery or take medication for the abortion.

To Steve A: I don't work for Cedar River, but here's some common sense to your review. A…read moremedication abortion takes significantly longer and is more painful than a medication abortion (the meds take several days to work whereas the surgical is over in a few minutes). And interpreting is a highly specialized skill, so the doctor was right to insist on hiring a professional. Would you allow a non-professional to do the abortion? Of course not, there is no guarantee they have the skills, will maintain confidentiality, etc. And of course they need ID from you and "your" pregnant lady. It sounds like you're keeping her as a pet.