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    Paddle Dog Adventures

    3.8 (12 reviews)
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    Updated 2 months ago

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    Paddle Dog Adventures Boat House
    Heather W.

    So today was my 5 attempt at trying to use Paddle Dog Adventures to kayak the Little Harpeth River in Franklin. While the boat house at the Westhaven "Lake" is cute and they are making improvements (like a floating dock and stone wall) I have to say I do not understand how this business operates. My first attempt at scheduling a River Tour was when we rented kayaks at the "lake" (it really just looks like a large water runoff area to me of a pond by an extremely busy road) - first kayak had a leak, so did the second one...we eventually got 2 and went out...very easy and really great for small kids just learning to kayak. We wanted to schedule a River tour but were told to call or come back in person because the owner wasn't there- so we did call and stop by on several occasions during their listed hours of operation but no luck (Facebook, website, and Instagram all provide different information) - We finally were able to schedule a River trip - but once again no one was there! We waited 25 minutes and called but no luck- eventually we were told they forgot about us (and I guess no one else was scheduled and they were not opening the boathouse either but again no updates on the sign or website) They offered us 1 free voucher so we thought okay mistakes happen - but when we tried to schedule a River trip the same thing happened- they never were open or answering the phone. Well it was going to be a gorgeous weekend and we really wanted to kayak through Franklin so I tried once more...no response via phone but was able to schedule via text - Well we arrived all excited but once again boat house is closed and no other people are waiting for a trip...then we hear it - the shuttle van won't turn over - I hadn't received any call or text that they were experiencing car problems - well we thought it is just the 2 of us so we don't need the shuttle but nope - not able to bring us - the owner John was nice but clearly didn't remember any of our previous attempts to get a River trip - he offered a free trip voucher (keep in mind I was never able to use the first one) and of course we walk back to boat house for the voucher and he doesn't have any. So he gives a business card I was disappointed he didn't reschedule us for another date right then - I just don't understand how to actually be able to kayak in Franklin without purchasing all the gear and doing it ourselves. I really want to support local family businesses but I feel like we are jinxed and just not part of the inner Westhaven circle. So disappointed I will not schedule my weekend plans around PDA again they are just too unreliable.

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    10 months ago

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    2 years ago

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