stay away! not a lot of compassion here, it's all about money…read morerude owner , we checked in a terminal family member, who lived 3 days ! total BILL,, 6000+ dollars no interest in returning any funds. don't care what contract says that's price gouging

I came to The Sanctuary at Sedona on my birthday, following the highest recommendation, while…read morecarrying the weight of complex trauma--growing up in one of the nation's most notorious housing projects, living with PTSD, deep unresolved grief, and a loss of purpose. The Sanctuary exceeded every expectation, guiding me with compassion and expertise through a process of profound, restorative healing that touched every layer of my being. Later, through the Alumni Bridge Program, I was able to reconnect to that same restorative power during a difficult time at home--proof that The Sanctuary's dedication is not just to short-term healing, but to true, lifelong transformation.

There is nothing like the Sanctuary. The experience changes everyone's lives. Its a healing center…read morethat focuses on who you truly are not your diagnosis or where you are on your journey. The staff are the kindest people who genuinely care for your well-being. Its a spiritual place and sacred land

There is no harder task than finding the right place for your loved one. Fortunately, Country Care…read moreis There. The best way to describe it is that this House is home. It is so different from the places I've seen before. It looks like a comfortable, warm, and beautiful home, which is reassuring to the residents. The staff is loving and kind. The staff takes remarkable care of the residents. Also, the food is good, and the schedule revolves around the residents, which is remarkable. And, impeccably clean and has lovely grounds in a beautiful, private area. They get lots of love and attention. There are Caregivers on staff and a wonderful manager, and there are plenty of people working at all times. The staff is careful to answer all my questions, and never act like they are too busy to talk to me. I can't stress enough how special Country Care is. We are so lucky that our loved one can live there and be loved and doted on by the remarkable staff. They have a passion for providing the best possible care for people and for serving their families.

My grandma was here for over 2 years and I'm so thankful for all the love and care she was shown…read morethe entire time she was there. All the staff took such great care of her and the owner Savannah was amazing at communicating everything with us. I will always recommend country care to everybody I know. If you want to make sure your loved one is truly being cared for this is definitely the place. Thanks to all the staff here and Savannah I can't thank you all enough

Lovely facility and staff seems to genuinely care about residents. Feels like a safe location too.read more

As a former employee, this is not a good place to work. The executive director is a joke. He tends…read moreto favor those who want to participate in his plan to play god with residents lives. I would not put any of my family under the care of anyone here. This place is gross. Smells of urine. Carpets are disgusting. Maintenance is a joke. I lived here as well and waited 5 months for my kitchen light to be fixed and then it was done very half-assed. The management is a joke. The underlying policy is to sweep everything under the rug and all is well. BE VERY WARY OF PUTTING ANY LOVED ONE IN THE MEMORY CARE UNIT. Severely understaffed. Housekeepers with no training are pulled and put into caregiving not knowing what to do causing great harm to residents. Medication goes missing all the time, narcotic medication and it all just gets ignored. The ones that actually report it to the executive director lose their jobs. Someone really needs to step in here.

Let me start off first by saying I am my Mother's Power of Attorney so I can share all this…read morelegally. Well, we gave these guys a fair shake. Facility "Looks" decent enough. At first it seemed very professional and they said all the right things. My Mother was staying with them and had previously suffered from strokes and as a result needed to be kept in touch with a Doctor and have her Meds monitored and needed an appropriate diet for her condition. But she did NOT get what she needed. They have a Doctor that comes and visits the patients in their room, but it was very infrequent. My Mother required Blood Pressure Medication and she was not getting it. The Doctor at the hospital told me that her Blood Pressure being through the roof for so long that it coupled with here stroke conditions caused fluid buildup in the lungs leading to her Cardiac Pneumonia. The hospital had he blood pressure under control the same day she arrived with standard medications. Verde Valley Assisted Living's Administrator said they gave her the medications she was prescribed. However, whatever the case was, that blood pressure medication never made it into my Mother's system. The administrator knows all the right things to say to me, but the results don't line up, something isn't right. My Mother's friends who are very good honest people got chewed out very loudly by the administrator when they were trying to help her get her needs met, then the administrator told me that those people were trying to sneak medications into my mother. If you knew these people you would know that they are rule followers to the extreme, so there are just too many things not lining up. I am just putting this out there so people can know what to expect and make a good decision... No doubt they will say my Mom is not telling the truth and then do a song and dance, but when you deal with people these days you have to look at the evidence and if it doesn't line up with their words something isn't right.

My brother is very well taken care of at Verde Valley Assisted Living. The staff is attentive to…read morehis special needs, and listens to my concerns and to my information about how he usually communicates. He likes the food, and enjoys the activities and the staff. I'm very happy with the care that he is receiving.

I am a certified end-of-life caregiver with 10+ years of Hospice experience. Most people know it is…read moreparamount to honor the wishes of dying patients, even if those wishes are contrary to our own. Not the folks at here. My 95-year old uncle was very clear in his living will. In that document he stated explicitly, "I wish to die naturally with minimal interventions. Please minimize pain management with opiates and other mind altering medications, unless I am in severe pain." He also appointed me as his medical power of attorney, to insure his wishes would be carried out. I took this job seriously and spent time with him to ensure he was ready to experience some pain for the purpose of remaining mentally clear at the end. A video recording of this can be seen here: https://youtu.be/k4ppcSI3dLc Regretfully, Christian Care failed him. Repeatedly, I would arrive for my daily visit to discover that he had been dosed the night before. When I discovered these circumstances, I would politely speak to the on-duty caregivers. Usually I encountered the party line: "Your uncle asked for the medicine, so we gave it to him. That is our job." My reply to this was, "Did you offer him anything else first?" "Did you assess his level of pain?" I would then remind the staff of his unique desires expressed in his living will. Why were they unable to honor his wish? A simple patient to caregiver ratio will give you part of the answer. I then took my complaint to the management, where I was told by the assistant to the director, "I love your uncle and do not want to see him suffering." I reminded her that his will is what needs to be honored rather than her feelings. Clearly, these interactions resulted in the staff casting me as the "disruptive relative." This all came to a head on Christmas Eve 2019, when I was expressing my concerns to Maggie's Hospice. On this occasion, two hospice nurses accused me of not knowing what was best for my uncle. I told them I was concerned that his will was not being honored and was then told, in a very cynical manner, that I could "fire them the same way I fired the prior hospice agency." Aside from this comment being incorrect and incredibly rude, it should be pointed out that it was the director of Christian Care who encouraged me to chose Maggie's, a clear HIPAA violation. There were other questionable actions on the part of this facility and director, which I will not go into. I will say, what I witnessed was about as un-Christian as you can imagine. Corinthians 6:10 nor thieves nor the greedy nor drunkards nor slanderers nor swindlers will inherit the kingdom of God. After my telephone encounter with the hospice nurses, I drove directly to the facility and found them in conference with the director of the facility and my uncle. When I asked to speak with my uncle in private, the director asked him if he felt safe to be left alone with me (un-effing-believable). Of course Uncle said yes. I learned that he had been told that I was causing trouble and if it continued, he might not be able to remain there. Uncle then told me he has "to choose them over me, and I must go." I reminded him of his living will and told him that in the past 24 hours he had received several doses of morphine and a strong anti-psychotic drug called Haloperidol. I reminded him this was not consistent with his original wishes and he then expressed some irritation and told me, "Don't you see, I have no other choice?" I tried to visit him two days later and found his door locked. I also discovered that a new living will had been signed, despite his drugged mental status. He died alone, in his room, without any family members, in the early hours of January 13, 2020. The whole experience tragic and a shocking example of how our greatest gift we have from God--our free will--can easily be overridden and violated. If you, or someone you love, want mental clarity at the end of life, I strongly encourage you to avoid Christian Care Cottonwood and Maggie's Hospice Prescott.

From the owner: Christian Care Cottonwood provides HUD-subsidized Independent and Assisted Living for seniors…read more All our apartments are one-bedroom/one-bathroom and feature open floor plans, fully-equipped kitchens, and large bathrooms with a walk-in shower and safety bars for support. In Independent Living, each building features a community laundry room and a lobby/sitting area, complete with books, puzzles, and magazines. Residents' mailboxes are located in each lobby as well. Monthly rent includes utilities (telephone extra), an emergency call system, and scheduled transportation. We are a pet-friendly community (fees may apply, one pet/apartment only). In Assisted Living, we provide Supervisory Care (level 1) and Personal Care (level 2) services. Our programs include three meals a day plus one snack, planned social activities, and certified caregivers on staff 24 hours a day. Each resident wears an emergency call button that alerts the caregivers that the resident needs help when activated. Give us a call for complete details and to schedule your tour!