Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

I just had my summer HVAC maintenance done. I don't normally write reviews but Omear was fantastic…read moreat his job. He is very thorough and offers good information in order to help make your system last. Would definitely recommend.

Timely response and great service. Came home to 86 degrees and was handled promptly and…read moreprofessionally. Will use again! Thanks to JT for his job well done!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

My a.c. went out late on Sat. CoolPro called me back on Sunday a.m. around 8:30. Appointment was…read morescheduled for a window of 8-10. At 8:01 there is a knock at my door and by 8:20 we were saying good by with my a.c. blowing nicely. A capacitor blew and the two guys worked in tandem and I was so happy. These people are so nice and are 'get er done' folks.

The technician who has come out to my home on two occasions has been great! I would use him again…read moreand recommend him if he wasn't affiliated with this company. I am changing my review of this company because I found the owner to be dishonest. The technician had given me a quote for repairing my heating and the owner called and told me it was the same price that I had been quoted. However, the owner changed the price. When I agreed, I told him that I would agree if it was the same price that I had been quoted. He lied and said that it was the same price. It wasn't! When they came to do the work the price had been changed, and he wrote on the work order that I had agreed to the price. He is wily and dishonest! After that day, the owner just showed up at my house without an appointment. The owner is not trustworthy, and I do not recommend this business! The Owner was dishonest again when he replied to my comments. The situation happened exactly as I reported above!

Our hot water heater died in the evening and we found Dayco through Yelp. I filled out their form…read moreand got an email asking when I would like a free estimate - (ASAP!). It was a 20 year-old water heater and the tank had worn out - so when Tyler came the next day around noon, there wasn't much to diagnose. He explained all our options and gave us a good price for a very good replacement. We said 'go!' and we had a new heater in about four hours. He also explained a few mistakes the previous installer had made with some of the plumbing (the reserve tank was on the wrong side of the valve and the plastic tubes were too close to the exhaust valve, which could have melted them). Anyway, Tyler was awesome - very professional, very proficient, very personable, and able to explain everything to someone who's definitely not a plumber. Can't recommend Dayco (and Tyler!) highly enough. Will definitely be calling again if we need anything else in the future.

All I asked for was what is the cost for a yearly maintenance visit. I didn't receive a price.read more

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Excellent service from Tykee as always. He answered all of my questions and thoroughly cover every…read moreaspect of seasonal HVAC maintenance.

Amen Air was recommended to me by a friend. I pretty much knew in advance that I needed to replace…read moreboth of my AC units as both were 19 years old and leaking freon regularly. I called David (the owner I believe) and he agreed to show at 7am the next day. Keep in mind that this was early August in the peak AC season. Sure enough he was sitting in front of my house at 6:50 patiently waiting. Short version, I had already received 1 quote from another company and David was very knowledgeable and actually took the time to explain what he was quoting me (unlike the prior company). After a little more research, I agreed to go with Amen Air. The 2 man crew showed up the next day and worked non-stop until they were done. We couldn't even convince them to take a lunch break. Atleast half of the day they were in my attic in terribly hot conditions (again August). They did an outstanding job! David showed up as they were finishing to confirm that we were happy. David and the crew were super nice also. I would highly recommend.

I highly recommend Edwards Heating and Air! I called on a Friday afternoon around 1 and the repair…read moreguy was here with an hour! In mid August - that's amazing and greatly appreciated . Spent maybe 20 minutes here and we are feeling that cool air again! The fee was very affordable, Another great surprise!'

Edwards Heating and Air is so reliable and trustworthy, when I've needed service they have come out…read morequickly. They give you up front pricing and their receipts have pictures and what they did. Today I had them install a completely new 4 ton HVAC system. They quoted it on Monday and installed it on Thursday. Kept me posted all the way, calling before they came out and the day before. They are committed to world class service and treat you as family.

We started having cooling issues in our newly purchased home, so we gave EZ H&C a call late one…read moreafternoon, and they were at our place at 9:00 am the next day. Erickson and Anthony could not have friendlier as they worked their way through the system, diagnosing the problem...and explaining things each step along the way. They quickly identified the issue as a faulty thermostat, swapped it out and cleaned the outside unit, and were on their way...all at a very fair price. If you're having HVAC troubles, call them. We wish we could give them 6 stars. Thanks guys!

From the owner: 24 hr business, best prices, and are always looking to serve your family. What could be more…read moreimportant than a comfortable living for our families? Call today!!

My son recommended Brody from my air conditioning service. I was unhappy with my previous service…read morecompany. Brody analyzed my HVAC system did a test and found out where the leak was in my system. It was determined that my HVAC could be repaired and not replaced as my previous HVAC company suggested Bottom line by HVAC is working properly and I have a contract with them to do a biannual service review from now on at a price that is very reasonable compared to my previous carrier.

I wanted people to be aware of the unpleasant experience with Brody HVAC. I had two vents with no…read moreair coming out of them. The Brody tech came and determined I needed to replace a damper. The price was reasonable although I was surprised that the service charge was not going to the cost of repairs. So be prepared to pay $85 more than most competing companies. Brody came to make the repairs and when they finished three vents had no air coming out of them. I pointed this out to the repair person. Unfortunately, I had to leave so I told the tech that they would have to return to fix the problem and I'd pay at that time. The next day I was told someone was on their way to my house. To my surprise it was the owner of the company. Rather than taking a "how can we make this right" approach to the situation, he had a confrontational demeaner and took the attitude that the damper that was not working was old and probably stopped working while the tech was there. I said I felt this was too much of a coincidence to be the case. Rather than arranging for a return trip from one of their repair people, he said I would have to pay the service fee and it would be waived if they were actually at fault. I encouraged him to at least look at the control panel to see if any wires were dislodged, he showed me that there were two loose wires, but in his opinion, they were there from some previous repair and probably did nothing. Since these wires were the source of the problem, my only assumption is that the owner does not understand how these multi-zoned control boards work, otherwise he would have seen that this was the problem and corrected it. I went ahead and set up an appointment for a tech to come to the house and while on the way over the owner called me to tell me that the tech would not come unless I immediately paid the invoice. I told him I planned to pay while he was at my house. He obviously didn't trust me and demanded payment. I felt over a barrel and paid as demanded. Unsurprisingly the tech came and quickly realized that the first tech that came to the house had disconnected the damper (hence the two unattached wires at the control panel that the owner noticed) and all that needed to be done was reconnect them. Guess what? All three vents now worked fine. My point is that if you believe you should pay for a service whether it is done correctly or not, then Brody is your kind of company. However, if you think the service should be paid for only if you are satisfied with the results then I would recommend you look elsewhere. If you withhold payment due to poor service, be warned that you will receive a visit from the owner of the company who will demand payment before doing anything to address your complaints. His tech people are fantastic, The owner, not so much. He needs to concentrate on customer satisfaction rather than play the part of a collection agency. He also needs to get some basic training from his techs on how to make repairs to a multi-zoned control panel!!