My a.c. went out late on Sat. CoolPro called me back on Sunday a.m. around 8:30. Appointment was scheduled for a window of 8-10. At 8:01 there is a knock at my door and by 8:20 we were saying good by with my a.c. blowing nicely. A capacitor blew and the two guys worked in tandem and I was so happy. These people are so nice and are 'get er done' folks. read more

The technician who has come out to my home on two occasions has been great! I would use him again and recommend him if he wasn't affiliated with this company. I am changing my review of this company because I found the owner to be dishonest. The technician had given me a quote for repairing my heating and the owner called and told me it was the same price that I had been quoted. However, the owner changed the price. When I agreed, I told him that I would agree if it was the same price that I had been quoted. He lied and said that it was the same price. It wasn't! When they came to do the work the price had been changed, and he wrote on the work order that I had agreed to the price. He is wily and dishonest! After that day, the owner just showed up at my house without an appointment. The owner is not trustworthy, and I do not recommend this business! The Owner was dishonest again when he replied to my comments. The situation happened exactly as I reported above! read more

They installed a new HVAC system. Very professional from the beginning to the end I would highly recommend them.

Immediate, affordable , knowledgeable, professional, courteous, can't say enough about this company. If you want things done correctly and reasonable call them first. I'd give them 6 stars if possible. Superb. read more

We actually got other quotes from different companies, due to air condition not working properly, had to replace unit. Coolpro had better offer and better reviews. They did the work on a Friday Sept. 6, 2024, over a month ago. I wanted to make sure everything was working properly, before I did review. Everything was to our satisfaction, we don't even hear a sound when it's on. Very satisfied customer in Marietta GA :) read more

Wasn't a lengthy wait for annual furnace service as a first-time customer. Technician was very knowledgeable, experienced, pleasant. Very reasonable rate, too. Pleased to have found them via Yelp, and I'll continue using them. read more

My experience with CoolPro has been great and they have shown to be very trustworthy! A few weeks ago my AC stopped working and so I called not one but two big companies (you know the ones that you hear commercials on) and i was advised from both companies that my compressor went bad and that I would need a new unit. Mind you a new unit price is on average 10k. Scared of the price of a new unit I decided to get a third opinion, Coolpro. Coolpro came out and their diagnosis was not a compressor. It was a different part and the total cost to fix was appx. $300. Coolpro saved me thousands of dollars and now my Ac is working and working better than before. Thank you Lee, Coolpro, for your help i couldn't be more pleased. i highly recommend them to anyone that's in need of service! read more

Lee and Coolpro Heating and Cooling are amazing! I've used several HVAC companies in the past and once I found Lee and the team, I haven't bothered to look elsewhere. I had a home warranty company for a while and there was a specific instance in which I had a company come out who suggested that my AC wasn't working because a rat had eaten through the vents. I had the warranty company send out a second request, because I didn't believe the first company. They said it was just low on coolant (didn't help). I contacted Coolpro who came out and was able to correctly diagnose the issue within 5-10 minutes. They were able to clearly communicate what was going on, how it happened, and what the fix would be. The part needed to be ordered but there was a temporary fix that could be put in place to allow my place to be cooled in the meantime. This was my first time working with Lee and I used them when I moved to my new house as well. They are super knowledgeable, incredibly helpful, friendly, and easy to contact. I cannot recommend a company any more than I do Coolpro. read more

We found coolpro a year ago this month when our AC went out and the company that originally installed our unit I had done our service every year for the past 7 years. It happened to be July and it was over a hundred degrees and they told me they couldn't come out and fix our AC for 3 days maybe! So we called around and talked to AJ who referred us to Leo the service man and he came right out! They fixed our problem only after having to cannibalize another fan because our fan needed was not in stock anywhere in the area so it would be Tuesday or Wednesday before they got the right fan however he made another fan work. We were so happy with them and promise that we would always use them from here on out. Yesterday we had them out for our service maintenance as it was a year since they did the last one and Leo came out the next day and did the service. Well last night at about 10:30 p.m. we noticed the thermostat on the wall flashing and the AC not coming on so I called the service number for Leo and left a message the next morning Leo called me back and came right over and took care of the problem. I think most people out there would consider this company to be something that is unheard of in their industry. I highly recommend coolpro as the two fellas in the company are right on top of everything that you might need. Don't pay too much but get it done right with coolpro read more

Came out today and did an excellent job replacing my unit. They were courteous, professional and charged a great price. Cleaned everything up when they were done. Showed up on time. Great to deal with. I'll will be calling them again for another house that needs a new system. I had been doing business with Banks Heating and Air and the owner retired and Lee at Coolpro took over lots of those clients. Banks had treated us great for over 35 years, I'm sure Lee will do the same in the future. Thanks so much. read more