Clean and organized office. Dr. Bui is caring, attentive and explained everything in detail. Not a…read morebad first time experience. Office staff in front was also pretty friendly. Wish they would make the waiting area more upbeat and improve lighting. It seemed very depressing and dinghy for a morning appointment.

The office has POOR communication skills. We have sent many messages through my chart and left…read morenumerous phone calls to schedule an appointment for a follow up on refill medication. They never called us back after two weeks of trying. We finally got through to schedule an appointment and they did not care!! They need to hire more efficient, employees or more training or perhaps a new supervisor

Dr Knighton is amazing! Very communicative, smart, explains things clearly for us laymen, and very…read moreskilled. Has a small muscle tear in my shoulder, and his treatments did the trick! Like it never happened. Also helped me with an epidural for neck pain, still pain free after several years. Staff is super friendly and very competent. Thanks everyone!

I have been suffering from pain in my left knee due to multiple surgeries. I decided to visit Dr…read moreToure Knighton at Valley Pain for treatment and could not be happier. My knee has not felt this good in a very long time. I have full range of motion again and couldn't be happier. If you are looking for a treatment plan that works I would highly recommend you visit Valley Pain.

I want to Thank Dr Dais and her entire staff for the wonderful care I received recently. I was…read moreexperiencing extreme neck pain for several months. After one treatment I was totally pain free! I highly recommend them to anyone!! Jeff Woloszyn

Hi my name is Sean Mccoy and I have MS and heavy back issues. This pain center is awesome! Dr…read more Jennifer Dais is so professional and empathetic to my pain issues. I truly believe she cares about the patients she serves. Also the ladies at the front desk are sweet and respectful.. I love the nurses as well. Best Pain Center in the Valley!

Lawsuit Update: Per…read morethe Judges findings: "We acknowledge that" plaintiff's "allegations describe a troubling scheme whereby Waychoff defrauded "plaintiff's "insurer. But the insurer is not a party, and" plaintiff "failed to sufficiently allege that she suffered personal harm as a result of the claimed fraud." From what I understand, I could not be a victim of fraud because personal injury doesn't fall under fraud damages and I only paid for co-pays. I was informed my insurance company would be the victim of the fraud. Facts: In the lawsuit, Pierce Waychoff stated he never treated me. He proved care to me at every appt except 1. Waychoff provided massage therapy, chiropractic adjustments, took my blood pressure, took my x-rays, provided me with a neck brace, back brace and TENS unit. Pierce Waychoff talked to me about almost every treatment I received. My medical records were forged in multiple ways. I was signed up for a 5-year prescription for multiple pain creams. Apparently, I was never expected to be out of pain. PIerce Waychoff told me I needed to take a "mandatory" drug test before I could be prescribed pain medication. I advised I was already on pain medication from the ER. Waychoff told me it was state law. This is false. The drug test was $10k and my insurance would not cover it. This conversation was recorded, which is not a crime as I was a party to the conversation. AZ is a 1-party consent state in regards to recording others. I was repeatedly lied to. I was told I was going to get a blood test. I asked for what. He stated it was a general blood test to check my liver, thyroid etc. In reality it was a very expensive DNA test my insurance would not cover. I was told I needed a nerve conduction test. I had it on the effected arm but he insisted I do both arms. I did both. He then insisted I do both legs and I refused. I was given an expensive allergy test despite being there for shoulder pain. I was misdiagnosed with a neck issue when in fact I had a slipped rib. Pierce Waychoff personally gave me a massage and jammed his thumb into the bend of my elbow and was popping something around while I writhed in pain. I later had to receive treatment by AZ Spine Disc and Sport to treat the damage he caused. Any medical professional who heard what he did was appalled and said they couldn't think of a valid medical reason for what he did as that area of the arm/elbow is known to be a hazard/no touch zone. I left Pain Stop North Phoenix because I was repeatedly lied to, misdiagnosed, given unnecessary medical treatments and injured. I was in pain for 6 weeks. I left Pain Stop North Phoenix and went to AZ Spine Disc and Sport and was properly diagnosed immediately...within a few minutes of seeing the doctor. AZ Spine Disc and Sport got me out of pain within the week. Since I left Pain Stop North Phoenix I have been contacted by approximately a dozen patients stating they had similar experiences and I am aware of other lawsuits. My attorney was Paul D. Friedman. Complaints can be filed with the AZ Attorney Generals Office, FBI (they handle medical insurance fraud cases) and AZ Chiropractic Board. https://chiroboard.az.gov/complaints

Be wary of this doctor and his wife. I was a previous patient at his former practice near Greenway…read moreand 32nd St. I don't recall the name but it was not Pain Stop. Apparently he changed the name of the practice and relocated it. The insurance billing was shady (Pierce asked me, "How much can you pay?") There's something fishy about this couple...and it stinks. Keep records. Record conversations. Do what you need to do to make sure their practice is being honest.

Very well managed. Everyone is caring, thorough and knowledgeable. My experience here was the…read morebest I could hope for.

I had surgery here by Dr. Lisa Stearns to remove a SCS / Spinal Cord Stimulator which just didn't…read morework for me. It was implanted my another Dr. in Chicago and I was traveling through. Dr. Sterns was great. It was the last surgery of the day and I was the last patient. On all my paperwork I wrote that I wanted my device that was removed. I wanted is because it was in me AND IT IS MINE. It is also worth thousands and that is the reason I BELIEVE it was not returned to me. After the surgery my Dr. left and then this guy named Rich tells me that he is not giving it to me. He claimed health laws restricted it because it had my blood in it. There is no way that blood can be in it since it is a sealed device. I have a very bad back & neck and I have everything that was ever removed. I was groggy and not in the right mind as they walked me out to my truck otherwise I would have called the police for what I feel is THEFT. I WANT MY SCS / Spinal Cord Stimulator.

mercedes h i cannot say enough good about dr goyle and the…read moreentire team . from the day of my consultation through my prp surgery and the follow up care, i felt supported informed and truly cared for. dr goyle skill professionalism and calmin presence made the entire process so much easier than i expected. the staff is just exceptional warm responsive and always ready to answer my question with patience and kindness they made every visit comfortable and stress free my result exceeded my expectation and i'm glad for the care . thank you dr goyle

I'm happy to say I'm stoked I found a back doctor that seems to know exactly what he's doing. I've…read morebeen having issues since 2020 and finally went to see Dr Goyle. The office is nice , good location, staff is wonderful. Everything is new and clean and Doc Goyle is very nice and intelligent. They've won a bunch of awards and things as well which always brings peace of mind when people are driving giant needles into my back. So if you have back pain check him out. It's worth it. Back pain sucks. A lot.

Horrible. I drove all the way there for them to tell me I was 7 min late. Canceled my appointmentread more

I have been seeing doc for over 10yrs. Didn't start out needing as much care as today with chronic…read morepain. I have had 4 knee replacements, 3 hip replacements and open heart surgery due to tumor on mitral valve throughout my 61yrs. and now confined to a wheelchair. In 2019 C1-T-4 was fused. My life today is chronic pain 24/7. He installed a pain pump in 2023 for my lower back. It works great!. I took a fall on to the hot burning pavement June 6, 2025. Heard my head hit the ground. I believe it jarred the fusion from 2019. The nerves became rapid fire, pain 24/7. On 6/19 I had a procedure called spinal cord catherization throughout my spine. Within 2hrs my number 10 pain decreased to an 8 by bedtime I was at my bace line of 6. I highly recommend Dr. Castillo's office he is very knowledgeable, listens, and takes the time for you. The staff their process are professional.

I have been seeing Dr. Nassar for more than a decade. His bedside manner is excellent. He's kind…read moreand thorough and takes all the time you need to explain things. He's never pushy or arrogant.

The staff are very helpful, friendly, and everyone there is discreet with your information. I've…read morebeen there for injections, and physical therapy. Their aftercare treatment is great they really listen and care about you.

I have been a patient of Dr. Keller's for several years now. I have nothing but good things to say…read moreabout him. I wish he could be my family doctor because he's my favorite doctor! He always takes the time to listen and make sure that myself and my husband understand everything. I also appreciate his great knowledge, while being down to earth and relatable.

My friend came in for her appointment with Frank today to discuss side effects of her current…read moremedication to treat her chronic and severe pain caused by a rare neuromuscular disorder. Frank simply suggested that since her pain meds make her nauseous, she should simply not take them...he then did not prescribe her ANY alternative medications!!! In the past, Frank has suggested she simply drink Ginger Ale or take PREGNANCY GUMMIES to cope with the negative side effects of her pain medication. Not only is this extremely sexist, but it also entirely belittles the severity of the pain she is experiencing. Frank is also the reason she was denied her long term disability claim even though ALL of her other doctors were adamant that she should not work due to the nerve damage and muscle atrophy it was causing. Frank consistently shows no concern for the debilitating pain she deals with every day, not to mention a completely lack of common sense from a medical standpoint.

Just as a warning to others, there is a mandatory nonsense pain class required for pain patients, a…read moreweekly class in the afternoons. I don't know how they can possibly convince people who work to attend those ridiculous classes. For instance, and I still have the handouts to prove this, the entire point of one class was to teach us about neuroplasticity, by doing exercises such as padding our heads and rubbing our tummies, and then changing the direction of the rub. This would supposedly reprogram our brains so that our pain would be better. It's a ludicrous money grab and I really think that they should not be charging insurance for those classes. I think they advertise it is complementary, but we all know that hours of professionals' time is not free. Additionally, although I was forgetting about that, having not been there since Dr Stearns unfortunately passed away, I called to inquire about how long they were booking out for ablation treatments, since this is what I normally received, after the initial appointment. The receptionist couldn't answer the question, and told me that I would need to speak with christina, and she could tell me, and I quote, what the average time to schedule a procedure is. I had waited 10 minutes on hold to speak with the receptionist, and then when he transferred me to christina, it was another 7 minutes, at which point the receptionist returned and said Christina would not be able to answer the question. When I was there before, I felt it was obvious that the office staff was poorly trained and unprofessional, and this on top of everything else made me decide to cancel my appointment. Good riddance.

Dr. Gobi and Jennifer Kiser are remarkable. As a terminal cancer patient, pain has been my most…read moreproblematic symptom. That was until the Center for Pain and Supportive Care took over my pain management. I underwent surgery to have a Medtronic Pain Pump placed in my abdomen. it has changed my quality of life ten fold. I can go out and enjoy time with friends and family. I can cook and help around the house. I can take my daughter to lunch. None of these things possible without the care I have received. Best part, I don't have to feel loopy from the endless amount of pain pills I was taking previously. Thank You Jennifer, Dr. Gobi...you are directly responsible for my pain free existential and I am forever grateful.