Horrible. I drove all the way there for them to tell me I was 7 min late. Canceled my appointmentread more

I absolutely love dr Castillo and his crew. Been going for a few years now. And he has never given…read moreup on me and my pain. He worked hard to get me where I am today. Thank you to the whole office.

Been a good experience so far. Been getting epidurals and knee injections. Problem I am getting…read moreis through health insurance. Recent changes in all health insurances is making it harder and more expensive for care. I've also received allergy injections, which is interesting. A shot every week as dosage is raised for 6 months. Helped quite a bit, just a pain to have to get them weekly. Been here for 3 plus years.

When I started with this office, I was told that my insurance was accepted. After three…read moreappointments I realized that was not the case. I continued treatment for 5 more appointments on a cash pay basis and paid the quoted price at each appointment. Atlas Pain was also billing my insurance for each of these 5 appointments. Now they expect me to pay the much higher prices that they billed my insurance company. I've tried contacting the office several times. Of course, they never return calls and billing doesn't have a direct phone number. My advice...GO ANYWHERE ELSE!!! PS... Not sure why my location shows as San Francisco. I'm in Phoenix.

My father was a patient here. He retired after thirty years on the police force. After having the…read moresame insurance for years the city of Phoenix changed their insurance and dropped the one my dad had. So new insurance means new doctors, who sent him here for his pain medication. Okay I mentioned dad was retired PD. He worked gang squad for years. His body was used and abused from daily altercations that came with the job. He had a back surgery that was unsuccessful and left him in more pain. His quality of life declined and the DR (?) reduced his medication. The last month's of his life were he'll because of this. My father who could out work us all before the surgery was stuck at home. He was in too much pain to take a plane to visit family for the holidays. Too much pain to go shopping. This place is a joke. There is no caring for the patients. I have observed the rudeness in the way the staff treats their patients. I could go on about this place. Health care is a joke nowadays, it's all about corporate rules and government regulations. There's my rant for the day.

The staff is always so friendly and professional. I've only had a couple of visits with Dr…read more Davenport recently as a new patient. He is so friendly and caring. I would vote him to be the most caring and empathetic doctor. I would recommend anyone here. Don't know the other doctors, but if they are anything like the rest of the staff and Dr. Davenport, then you're in good hands. Also, they do random drug testing. Be ready to drop a U/A when you come in.

Minimal wait times and friendly staff. I appreciated Dr. Ahmed's conservative approach and his…read morewillingness to answer all my questions. Only downside is that parking can be difficult on some days.

This doctor is incredible Cares about his patients…read more My experience was great He listens and gets imaging is needed Hip bone healed no surgery And on my way back to running again Thanks Dr Allen

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

My referral was originally for specifically Dr. Nasser, however I was sent to a different doctor at…read morethis practice due to my old practice deciding to do away with their pain managment specialty all together. I understand that they have questions they need to ask as per their job and state/federal regulations on pain managment, however, Dr. Glenn sounded VERY accusatory from the git go. And i get it to some degree, I CHOSE to be on a medication that's typically given to people struggling with dependency/addiction, but id hope a doctor would be able to set their preconceived notions aside to effectively and correctly do their job and thats not why im on this particular med, im on it cuz It works better than traditional opiods and my prior pain managment doctor boasted about how its safer and id agree. But from the moment he saw my charts, things were off. I didn't realize right away that he didn't have ALL of my records, so when I was begrudgingly asked if I used recreational drugs, I said no, thinking that my open Marijuana usage was listed and he could see it, Dr. Glenn clapped back with "you've never done recreational drugs" (as if I was lying) I responded with "I mean as an adult, no. As a teen yeah, what teen doesn't" and Dr. Glenn asks what i tried as a teen (my last teen year was 13 years ago mind you) I gave him the information he was asking for. We move on to him asking if I'd ever received surgery for the things im complaining of, answer was no. Then I get told "well if I had been told I have significant narrowing of the hip space joints, I'd have gone and got surgery" i interrupted at that point and said "today's march 11th, I wasn't told about the hip space issues until february 25th... there hasn't been enough time to figure things out". Which i would assume, if he had access to that specific record, he likely had access to see when imagining was actually taken, but maybe im wrong. He asks me to take UA as normal for pain management and told me he wasn't gonna have me sign a pain managment contract "in case things didn't work out"... fast forward to march 25th, my next appointment with him (he wanted to see me when I was supposed to have a refill of meds) I drive the hour from my house to the facility (which Dr. Glenn was made aware in march 11th appointment that I lived an hour away) once i make it inside im told that they cant complete the appointment because they dont have my records. To which they send another request and ask me to reach out to my pcp, which I do before leaving the parking lot on the 25th. 26th I hear from my PCP that records were already sent, 27th I call az pain treatment to set up a new appointment, while on the phone with the receptionist, i explain that the doctor canceled my 3/25 appointment because he "didnt have all my records", to which the receptionist informs me "i must have misunderstood because they have all my records from what she can tell", i explained thats verbatim what the lady at the front desk said, my husband was standing right there when it was said, definitely not a misunderstanding" and she said "hmm thats weird, you chdck all our boxes for setting up an appointment so we will go ahead and set one up for you". The appointment was set for March 31st. The 31st rolls around and I at least got a phone call this time, telling me not to drive the hour away, because "Dr. Glenn thinks you're not fit for our practice, and that you need to go to orthopedic surgery" Being that my pcm used to be a pain managment doctor, they found that odd as they were trained to avoid surgery unless absolutely necessary, especially for someone in my age group. That being said, I feel more so that this doctor thought I had other issues, and wrote me off from the git go and if that's not the case, then his bedside manner is seriously lacking. Even if I had a drug dependency/addiction issue, being accusatory isn't actually helpful. But aside from that, ive been in therapy over 10 years and continue to go because of the addiction that runs heavily in my family, I wanted to make sure to never be like my parents and ive done a really good job at that, and I'll be damned if I get accused of anything im not doing let alone something ive actively worked towards avoiding my entire existence. Needless to say, im thankful it didn't work out and that I didn't sign a pain managment contract with Dr. Glenn. I do wish I had been given the opportunity to see Dr. Nasser, I hear he's nice and who I thought I was seeing until I spoke with my PCP again today. This review was left on Google with some parts missing because Google only allows so many characters.

I appreciate that they listen and are not close minded. The experience from the initial phone call…read moreto a new patient screener to the first appointment was exceptional. My complete history was documented and the physical was thorough. My experiences elsewhere were full of expectations that devices would be implanted as I was handed brochures to read up about them so that when the sales pitch came, I was somewhat knowledgeable about what they had planned for my treatment. Although I had been diagnosed with Neuropathy, I wasn't diabetic. They only assumed how they would treat my pain without an exam and just using the BUZZWORDS, my cure was in the brochure (which included surgery, physical therapy and THOUSANDS of dollars). The entire office staff were kind, courteous and pleasant to work with.

Dr Jensen and staff are the nicest, caring people ever!!! They take time to listen to you, offer…read moretreatment strategies with awesome results!!! If you have pain, you owe it to yourself to schedule an appointment and start a treatment plan!!!

I've been seeing the doctors here for a year and everyone Faye, Dr Jenson and all the staff are…read moreamazing. Not only do they treat you to help your pain, but they truly care and get to know you. I would recommend this clinic to anyone with pain and looking to get back your health. After treatment I'm able to dance again and function. I would give them more than 5 stars if I could.

Dr. Kramer and his team are very kind and considerate of you and your needs! They are always…read morechecking on you as you make your way through the processes, whether it be with pain management, or just reviewing with the staff about your devices and how they work. I think you will feel very comfortable with this staff.

Do NOT use this Doctor. I believe this office is a classic example of medicare FRAUD. In addition…read moreto everything else the 'assistant' or NP is very nasty and rude and unhelpful. Stay away from this doctor and his 'staff'.