I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

Rude and disgusting customer service. Avoid this place like the plague. They will rip you off, lie,…read moreand worse. Go to Home Depot, or a place you can TRUST. Place should be shut down an awful, terrible experience.

Excellent and well maintained equipment of all types. Great service from a friendly staff. Full…read morerange of Stihl equipment also. Fair prices!

We had a framed watercolor of Minnesota that fell and the frame was damaged and the glass…read moreshattered. Took it to Art & Frame Warehouse and you can't even tell anything happened to it. We were definitely impressed with their workmanship. Would definitely recommend this place for repair work.

I moved to Overland Park last summer and have had several items framed by Art and Frame Warehouse…read moresince then. Kristen has helped me choose the right matting, glass, and frames each time I visited, and I have been very pleased with the results. My framed pieces are constantly complimented by visitors to my home. Each visit is a pleasant experience, and I plan to return soon to have more items framed. I highly recommend them.

Preface: I've always loved coming here, to browse. Bought a beautiful entryway light about 2016 or…read more'17. (Jim is awesome and knows so much about the industry). Barbie worked at the front desk and was helpful and kind. Have LED candelabra bulbs for my light. One bulb went out about 2-3 years later. At the time I purchased, Barbie had told me these lightbulbs were long lasting. I think 7 or 10 years, if memory serves me correctly. I took burned out bulb to the store and Barbie replaced it. Well, a second one burned out at the beginning of this year (2023). I tried to go up once (it's near my home) and found out store was closed. So, planned to return soon but life/ health issues prevented. 7/27/23: got there today, no Barbie. I explained to a woman at the desk re purchase and needed bulb. And I handed said woman the bulb. She was condescending. First words were: "Well, they (bulbs) don't last forever"! I said that I knew this and what Barbie had said about life of bulb. The woman then said, again in her same tone: "Well , Barbie was wrong". I was a bit perturbed and said to give me the bulb, that I'd go elsewhere to buy one. She mildly protested and said 'no, wait' but at this point, I did not want to do business with her.

Always a joy to work with. Jim is very knowledgeable about the construction business and his…read moreproduct.

I loved our 40 year old Woodard iron patio furniture, but the finish was gone, and my Rustoleum…read moreattempts were not working. I looked at new replacements, but quality was low and prices too high, way high for nice stuff. I sent 20 pieces to New Again in Tonganoxie, which picked up and delivered. I got them back today and am transfixed by how beautiful it looks back on our brick patio. New Again powder coated, so it should last many years. I am well pleased.

This company is amazing. If you have outdoor furniture and everyone says they cannot help you call…read morethem. We had very expensive outdoor chairs and everyone including the manufacturer said they could not be repaired. New Again went the extra mile and had a part fabricated so the seamstress could make New Slings. Amazing and way above our expectations. You will not regret dealing with them.

Great service, excellent/ fast customer service, and a very knowledgeable team. I drive 45 minutes…read moreeach way to get alfalfa and horse grain. Very much worth the value and quality.

Such a fun store. We have backyard chickens and needed oyster shell. Both bigger box stores in the…read morearea were out and we found this gem! Prices are right and love supporting small businesses. Will be back!

The staff here was incredibly helpful and went above and beyond! They were friendly, answered my…read morequestions, and were able to help me find exactly what I needed without being overbearing. I honestly don't know how their prices compare to the chain stores; they were able to help me so I didn't even look at other places. I love being able to support local, so this will always be my first choice when I need anything hardware related.

Probably the best selection in Kansas City. For those of us who choose to get off the couch, leave…read morethe house and shop for things in person - this is the place to go...

Great selection of Hardwood and good pricing! Guys at the…read morefront are very helpful and friendly. My go-to spot for lumber!

While I was there yesterday, I noticed a new inventory of beautiful qtr sawn cherry, however , at…read moreclose inspection I observed that a majority of the boards had horrific tear out from a planer that needed sharpening or a helical cutter head. Advertised as 4/4 after re-work wouldn't be more than 1/4 inch left. I asked the clerk if he was aware and would he reduce the price, he said he couldn't, that's how he got it. Very disappointed. Purchased the only board out of 40 that had 10 % tear out/waste. Great selection of exotics and domestics however the quality/grade is poor and the milling is very poor in my opinion that covers 50 years in the trades.