Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The…read moreauction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact! Very recommended!

So, the other day as I was headed to work I needed a quick stop to mail a birthday present. Surely…read moreyou say, by 9am the post office will be open?? Surely you'd be wrong in Ferndale! NOT!! However- have no fear you people that anticipate a business will be open by 9- a time that most poor souls are at work, getting to work, or already slaving away by this time. Because! Pak Mail is open. Now they aren't the cheapest in town... but customer service is their game. If you kindly ask for the most expedient and cost effective method- they will tell you. They will also pack it for you, label it for you, etc. I've been in here a few times, not always best deal, but effective. Additionally they are a package return for Amazon! Bonus!!! AND they are seconds away from the post office that only opens at 9:30 am.

I was stoked to see a self-service counter for Amazon returns, but I think people are stealing shit…read moreout of it. My items have gone missing both times I used it. Both small electronic things. Amazon was cool and refunded me for the first one right away. The second thing is still in review. I think someone pocketed the $70 hard drive that I dropped into the return slot. I should've pushed it down inside the pile of stuff that was already there. Dammit. Also - those receipts UPS gives when you leave a return are not even valid tracking numbers! I'm all in favor of never having to deal with a human, but they need a proper postal drop box for the Amazon stuff. The way it is, people can just reach into that hole and snatch whatever looks good. Dammit. Again.

They "lost" my package which contained thousands of dollars worth of items. I dropped off a package…read moreto be delivered . Paid them in cash. Watched them put a label on my package. Then, according to UPS, not a single employee ever scanned my package. It's as if it vanished off the face of the earth after I gave it to them. They only gave me $100 for the inconvenience. Total nightmare. Edit: As you can tell by their response to my review, they didn't even read/understand my comments. I already filed a claim and got paid $100. "You should always feel confident and secure with sending your packages through the UPS store" ???? On one of my many phone calls with this incompetent business they told me that when the drivers come to pick up packages from their store, they don't always scan the ones they are picking up. How is that ok? People come and take packages from your store, after that you have no idea which driver took it or where they took the package? Either it was stolen or the label fell off the package, but maybe they should put more than one single label on a package that's worth thousands of dollars?

This is my preferred Detroit address. I had an out of the ordinary situation and the staff were…read moreresponsive, kind, helpful and went above and beyond to help me out. I find the price to be very fair for the service provided.

Great establishment with amazing employees! I work in the same building on the 4th floor so I…read moreoften see the employees. All of them are polite, well-spoken, helpful young people. They hold onto packages I have delivered to my floor, but because USPS is often very lazy, they will leave it with MyDetroitAddress on the 1st floor. The employees there don't have to hold it for me, they just do so because they are great people. I highly recommend using MyDetroitAddress if you live in Canada and want an American address.

The business is in a convenient location and has great customer service which are two ingredients I…read morelook for in this type of business. I had an international package that needed to be shipped within a week via DHL. The manager (and owner I think) was thorough and helped me complete necessary paperwork before he carefully wrapped my goods with bubble wrap and put it in the shipping box. The international shipping prices are not cheap. However, the gentleman who took care of my order gave me a generous discount which I really appreciated. The building is clean, organized and it seems relatively new. There are desk top computers with printer access available for rent. There is a private parking lot in back of the building and plenty of street parking is also available. I highly recommend Post Express for your domestic and international shipping needs.

From the owner: MoneyGram, ups, dhl, fedEx, uspsread more

Went to store for a return. Gave counter help box and paper work for the return. Box needed to be…read moretaped up. And gave them the paperwork. UPS stated sure they can tape up. Well the correct paper work was NOT put on the box. How do I know? Because the box was returned to me with an awful tape job. Have to get the box out today for the return - found a place open late and we know that have people that will do it correctly. My advice do not leave the store until you see the finished product.

Employees are awesome and the line usually moves quick. Thanks for all your hard work over the…read moreholiday.

They are horrible to work with they lie and say they tried to contact you when they never did…read moredelivered package hrs before delivery time then refuse to deliver till next day even tho they know no one will be home even after calling multiple times to confirm they were coming back today I give them zero but won't let me post without adding a star

This UPS Store even has Saturday and Sunday hours! I've found that the staff is always very…read moreprofessional & helpful. I'm in this store a couple times a month. If there's a line of customers, it's handled quickly & I'm never there more than a few minutes.

I called the Swift Shop about passport photos for my wife and 4-month old. I could tell right away…read morethat the owner really cared about getting it right, so we went with them. I'm so glad we did! The photos are perfect! When my wife went in to take the photos, she saw the most beautiful balloon arrangement she'd ever seen. She mentioned it to me when she got back home. I made a mental note to go back to get it for her first Mother's Day. You can see the results in the photos. They're a true show stopper! In fact, a stranger stopped me in the parking lot to take photos. My wife teared up a bit when I gave them to her. If you're looking for a special gift for any occasion, I can't recommend their balloon arrangements enough! PS: the owner is so nice and so thoughtful! You can trust her to get it right, no matter what she's handling for you.

From the owner: Locally owned and operated. Swift Ship - Your Trusted Shipping, Mail, and Notary Solution!…read moreWorried about package theft? Swift Ship offers secure mail and package receiving, along with convenient shipping through all major carriers. We also provide notary services and flexible mailbox rental options to suit your needs. Count on us for reliable, community-focused service that keeps your mail and packages safe and accessible—all in one place. Visit us for peace of mind!